Jobs at Santen

Provides end-to-end HR support across the employee lifecycle, including onboarding, payroll, benefits, leave, contracts, offboarding, HR inquiries, and manager guidance. Maintains accurate HR records, supports local compliance and government reporting in Korea and the Philippines, manages HR vendors, and contributes to headcount planning, engagement activities, process improvements, and HR technology rollouts. Collaborates with regional HR teams and promotes self-service tools.

Develop and execute pharmaceutical marketing and lifecycle strategies for an ophthalmology therapeutic area. Conduct market research, competitive analysis, and patient journey assessments; shape brand positioning; manage integrated campaigns; achieve revenue, market share, and profitability KPIs; and collaborate with healthcare professionals, patient groups, KOLs, and regulatory stakeholders.

Develop and execute external communications strategies across EMEA, leading media relations, executive visibility, disease awareness, corporate storytelling, and reputation management. Partner with Marketing, Medical Affairs, Public Affairs, country teams, and global communications colleagues to deliver integrated campaigns. Manage agencies and external stakeholders, translate scientific topics into compelling communications, monitor media impact, and improve share of voice across international markets.

Develop and execute external communications strategies across EMEA, leading media relations, thought leadership, executive visibility, disease awareness campaigns, and corporate storytelling. Partner with Marketing, Medical Affairs, Public Affairs, country teams, and global colleagues to strengthen reputation and share of voice. Manage agencies and external stakeholders, support issues management, coordinate international communications, and measure media impact and campaign performance.

Manages regional and national ophthalmology key accounts, builds customer relationships, conducts compliant product promotion and education, organizes events, and represents the company at congresses. Collects market feedback, monitors competition and performance, uses CRM and reporting tools to track targets, and supports sales growth. Ensures compliance with policies and legislation while reporting adverse events and quality complaints. The field-based role involves significant domestic and international travel.

Leads commercial excellence strategy and sales execution for Santen Korea’s ophthalmology business. Oversees targeting, resource allocation, KPI analysis, CRM and omnichannel operations, sales force effectiveness, MR training, target setting, incentives, and performance management. Partners with sales, patient journey, regional, and cross-functional teams to translate brand strategies into actionable plans, generate insights, improve execution, and build commercial capabilities.

Supports R&D finance through budgeting, forecasting, expenditure monitoring, variance analysis, and financial reporting. Partners with Japan-based and global R&D stakeholders to provide decision-support insights, performs IFRS-compliant accounting for R&D expenses, and identifies opportunities to simplify, improve, and automate related processes and systems.

Supports global cross-functional ophthalmology product development projects by managing integrated timelines, budgets, status reporting, risks, issues, meetings, and project documentation. Ensures projects follow company policies and standards while coordinating insights across teams. Requires a life sciences degree, Japanese and English fluency, basic drug development knowledge, and 0–5 years of project management experience. PMP certification and Chinese proficiency are preferred but not required.

Leads EMEA computerized system quality activities across SAP, eQMS platforms, IT infrastructure, cybersecurity, and external providers. Manages the regional team, quality governance, validation, risk assessments, periodic reviews, audits, inspection readiness, data governance, and eQMS rollouts. Partners with DIT, SAP, and global stakeholders to ensure GxP compliance, regulatory alignment, continuous improvement, and effective support for quality-critical systems and processes.

Owns the global Azure cloud and connectivity platform, including landing zones, networking, security, identity, cost governance, resilience, observability, and lifecycle management. Leads infrastructure projects, vendor relationships, service standards, budgets, and continuous improvement across global offices and regions. Partners with architecture, information security, service delivery, and business teams while managing remote teams and ensuring compliance with ITIL, GxP, and organizational standards.

Leads Santen Korea’s pharmaceutical and medical device quality operations, including importation, testing, repackaging, storage, release, distribution, supplier oversight, audits, inspections, CAPA, and QMS improvement. Acts as deputy Quality Management Representative and, where required, responsible Pharmacist/Import Manager. Coordinates cross-functional and external partners, manages quality risks and compliance issues, supports launches and variations, and ensures Korean regulatory and global quality standards are met.

Leads France brand strategy, portfolio prioritization, commercialization, and long-term growth for Santen’s Dry Eye and Glaucoma portfolio. Owns annual brand plans, market-shaping initiatives, promotional budgets, KPIs, forecasts, ROI, and marketing P&L. Partners with EMEA leadership, sales, Medical Affairs, Finance, agencies, healthcare organizations, and key opinion leaders to execute multichannel campaigns, congress activities, product launches, and profitable business strategies.

Manage pharmaceutical quality operations in Korea across importation, testing, storage, release, and distribution. Maintain the local QMS, oversee contract laboratories and logistics providers, manage deviations, CAPAs, audits, inspections, supplier quality, and regulatory compliance. Support product launches, technology transfers, lifecycle changes, and continuous improvement while ensuring GMP, GDP, and GSP adherence and patient safety.

Drive sales growth for ophthalmology products across Bangkok and nearby provinces. Manage territories, analyze performance, plan activities, maintain CRM records, engage physicians, key opinion leaders, and strategic accounts, deliver compliant product presentations, provide scientific product knowledge, support customer events, mentor junior colleagues, and complete accurate sales and activity reporting while following company policies, regulations, and ethical standards.

Lead pharmacoepidemiology and global safety strategy for marketed and development products. Oversee signal detection, benefit-risk evaluations, safety documents (RMP, PSUR, DSUR, CCDS), post-marketing studies, SOPs, GSVEM coordination, publications, audits and cross-functional global stakeholder collaboration.

Support Product Supply Transformation by collecting and analyzing supply/demand and capacity data, creating KPI and meeting materials, contributing to PSNS strategy and execution, managing BCE processes for manufacturing site decisions, and proposing process improvements to ensure timely, high-quality delivery within defined scope.

Lead end-to-end product supply transformation workstreams including supply network strategy, governance, KPI management, BCE and RCCP. Drive data analysis, scenario and investment evaluation, stakeholder alignment, decision-support materials, progress governance, and organizational capability and talent development across manufacturing and supply-chain functions.

Support daily lab operations and administration (ordering, inventory, documentation, equipment coordination), maintain safety compliance, and provide basic experimental and animal procedure assistance under supervision. Communicate with team members and report operational issues promptly.

Lead regional product lifecycle management for ophthalmology products across Asia: define lifecycle stages and governance, run reviews, stabilize launches, optimize supply/cost/complexity, manage obsolescence and change, and align cross-functional stakeholders to ensure compliant, cost-effective, and supply‑reliable product lifecycles.

Field-based pharmaceutical representative responsible for promoting Santen ophthalmology products across Soc Trang, Bac Lieu and Ca Mau. Build and maintain relationships with doctors, hospitals and clinics, provide product consultations, collect market feedback, support tenders and marketing activities, attend events, and achieve assigned sales targets.