[Singapore] Regional Supply Chain Analyst - IBP & KPI Management

Company Description

Santen is a specialized life sciences company with a proud 130-year heritage focused exclusively on ophthalmology. As a Japan-originated, global company with our footprint in over 60 countries, we are dedicated to delivering innovative treatments and digital solutions for eye health and addressing vision-related social issues for people around the world. 

PURPOSE OF ROLE

The Regional Supply Chain Analyst – IBP (Integrated Business Planning) & KPI Management will be part of SCM Asia Control Tower and is responsible to support end-2-end supply chain operations, Integrated Business Planning, KPI management reporting and improvement initiatives.

This role will encompass monitoring of end-2-end supplies from sites to customers to ensure a timely and smooth flow of products. He/ She will support supply constraint management by preparing and reporting any supply risks to relevant stakeholders. Additionally, he/ she will support in the investigation of supply constraints/ issues, identify root causes and collaborate with respective functions (e.g Planning & LWD team) to resolve the issues and/ or expedite the shipments to the customers.

For Integrated Business Planning, the Supply Chain Analyst will be responsible for developing, implementing and leading the IBP initiatives within the Regions. He/ She will be required to perform in-depth analysis related to IBP activities (e.g evaluate supply/ demand imbalances, inventory position etc) to provide insights and key business decisions. Additionally, he/ she will support any change management activities and build a culture of continuous improvement.

For KPI Management, he/ she will coordinate data from respective stakeholders/ functions, prepare reports and presentations to communicate actionable insights and findings to relevant stakeholders. He/ She will be required to review and analyze gathered data to identify issues and provide recommendations that drive quicker strategic decisions. Additionally, he/ she will be required to streamline current reporting and implement new trackers/ dashboards to track monthly KPIs, enabling stakeholders to make informed decisions more quickly.

The Supply Chain Analyst will need to support Regional and/or Global projects and initiatives under SCM Asia Control Tower and help to manage both internal and external stakeholders to ensure projects/ initiatives are delivered on time.

Job Description

The responsibilities can be grouped into below main areas:

Supply Constraint Management:

• Oversee end-2-end supply chain operations across all parts of SCM, highlight potential constraints/ concerns in a timely manner, support in solution finding process and escalate on-time (if necessary) to the Management.
• To understand the root cause/ background of any supply constraints and issues, follow-up with respective stakeholders on the actions and timelines and work closely with the SCM team to resolve the issues.
• Support the constraint process and is pro-active in driving problem-solving initiatives and help set up corrective measures as and when required.
• Work closely with Local SCM Team to prepare and report any out-of-stocks projections in local markets.
• Oversee the supplies arrangement of inbound shipment from manufacturing site and distribution center in Europe and Japan to Asia region.
• Ensure the overall SCM processes and timelines are being adhered strictly by all related SCM & Cross-Functional Teams.

Integrated Business Planning (IBP)

• Support the development of IBP activities and drive process standardization and optimization across all Regions.
• Perform in-depth analysis and prepare IBP reports with the focus on major product families, supply constraint, growth rate in alignment with sales and financial projection.
• Identify gaps, business risks and communicate/ escalate to key stakeholders accordingly.
• Collaborate with and drive multi-disciplinary teams in executing projects/ processes with excellence and expediency.
• Responsible in identifying and mitigating issues with regards to change management.

KPI Management

• Coordinate and ensure data from respective stakeholders/ functions are provided in a timely manner.
• To generate, develop and prepare reports and presentations for communication to relevant stakeholders.
• Provides analytical support to SCM projects and/or dataset to enhance supply chain efficiency.
• Streamline current reporting into new trackers and/or PowerBI dashboards that cater to the business needs.
• Support data validation, implementation of new process and provides documentation (e.g training materials/ work instructions) on newly developed trackers and dashboards.
• Support the alignment of any new KPIs to be measured and ensure standardization across the Regions.

Others

• Implement new process improvements for SCM Asia.
• Support any ad-hoc activities, initiatives, and projects under SCM Asia Control Tower.
• Perform other duties as assigned.

Qualifications

• A bachelor’s degree in supply chain management, Operations Management, Engineering or a comparable discipline is required.
• APICS Certification (CSCP or CPIM), Lean Six Sigma Green Belt or equivalent is a plus.
• Minimum 3-5 years of experience in Regional Supply Chain Planning; preferably within the healthcare/ pharmaceutical industry.
• Proven experience in deploying Integrated Business Planning (IBP) activities is highly valued.
• Hands-on experience in managing supply constraints will be advantageous.
• Good understanding of end-2-end supply chain principles and processes.
• Strong analytical, business knowledge and problem-solving skills.
• Proven ability to synthesize information, generalize the issue, propose recommendation and meticulous in follow-up.
• Knowledge of inventory management and safety stock policies.
• Highly proficiency in supply planning tools/ software, Excel, PowerPoint and hands-on experience in working/ using Power BI.
• Excellent project management and organizational skills, able to handle multiple tasks and prioritize projects to meet deadlines.
• Good communication and interpersonal skills, able to influence and collaborate effectively with cross functional teams.
• Highly motivated, proactive, and self-driven/ goal oriented.
• Demonstrates a positive attitude and can take ownership on initiatives and embraces a continuous improvement mindset.
• Proficiently navigates ambiguity and adeptly handles dynamic business and operational situations.
• Exhibits the ability to work both independently and collaboratively as part of a team.
• Amenable to a 2-year contract role.

Additional Information

Grow your career at Santen

A career at Santen is an opportunity to make a difference. Through our long-term vision outlined in Santen 2030, we are committed to be a Social Innovator - addressing the social and economic needs of people with visual impairments. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.