Jobs at Saia

Develops and manages business-to-business logistics client relationships, prospects new customers, proposes transportation solutions, negotiates contracts, closes sales, and grows revenue and retention. Maintains CRM records, presents proposals, monitors market trends, and collaborates with operations and internal teams to deliver quality service. The role involves frequent customer-site, trade-show, and industry-event travel, including occasional overnight travel.

Acts as the primary HR contact for a region, implementing HR programs (staffing, benefits, training, safety), advising leadership on performance and discipline, ensuring legal compliance, supporting retention strategies, and conducting quarterly facility visits. Frequent travel required.

Acts as the primary HR contact for regional employees. Executes HR programs including staffing, benefits, employee relations, training, safety, performance management, compliance, disciplinary actions, investigations, and retention strategies. Partners with field and corporate teams and conducts quarterly facility visits.

Lead analytics, reporting, and data research across functions; design and implement reporting and dashboards; manage and mentor business analysts; define and measure sales KPIs; run voice-of-customer analysis and vendor relationships; and drive automation across sales, operations, customer service, and marketing.

Supervise terminal dock operations including sorting, loading/unloading freight, directing and evaluating dockworkers, enforcing DOT and company safety regulations, training staff, inspecting operations, and recommending efficiency improvements.

Supervise terminal dock operations: direct and evaluate dockworkers, ensure safe loading/unloading, enforce DOT and company policies, train staff, inspect compliance, and recommend efficiency improvements.

Provide international customer support for freight shipments: handle inquiries across channels, prepare quotes and pricing, secure required documentation, coordinate with carriers and internal teams, track shipments and reports, research and resolve discrepancies, and build customer relationships to meet operational needs.

Designs, implements, and optimizes authentication, authorization, and directory services. Builds secure identity integrations, automated provisioning, governance for RBAC/ABAC, monitors identity risks, and mentors engineers while defining IAM architecture and roadmap.

Administers and maintains the ServiceNow enterprise IT platform: configures applications, forms, and workflows; implements modules and upgrades; develops custom features with scripting; integrates systems via web services/APIs; monitors performance; documents configurations and trains users.

Supervise terminal dock operations including sorting, loading/unloading freight, directing and evaluating dockworkers, enforcing DOT and company safety/regulatory compliance, training staff, inspecting daily operations, and recommending process improvements to maintain an organized, efficient dock.

Supervise terminal dock operations including sorting, loading/unloading freight, directing and training dockworkers, conducting inspections for DOT and company compliance, reviewing operational reports, and enforcing safety and cleanliness standards to improve terminal efficiency and service.

Develop and manage client relationships, identify and close new business opportunities, craft tailored solutions, lead contract negotiations, collaborate cross-functionally, and drive client retention and revenue growth while tracking sales activities and market trends.

Sell B2B logistics solutions by prospecting and securing clients within a territory, developing growth and retention plans, negotiating and closing contracts, preparing proposals, maintaining CRM records, collaborating with operations, and monitoring market trends. Frequent travel to customer sites and events required.

Analyze customer shipment data to develop competitive, profitable pricing programs. Build pricing models, evaluate bids/RFPs, manage yield improvement, forecast impacts of pricing changes, and collaborate with sales and senior management to optimize revenue, market share, and margins.

Manage and control local terminal freight operations, direct and coach staff, investigate complaints, enforce policies and regulations, analyze financial and operational reports to improve efficiency and profitability, and collaborate with cross-functional teams to meet reporting and operational needs.

Develop and manage B2B client relationships within an assigned territory, prospect and close new business, negotiate contracts, coordinate with operations and internal teams, maintain CRM records, and monitor market trends to drive revenue and retention.

Supervise terminal dock operations including sorting, loading/unloading freight, directing dockworkers, enforcing DOT and company safety rules, training staff, inspecting operations, and recommending efficiency improvements to maintain a safe, organized dock.

Supervise terminal dock operations: direct and evaluate dockworkers, ensure safe handling, loading and unloading of freight, enforce DOT and company policies, conduct inspections, train staff, review operational reports, and maintain a clean, organized dock environment.

Supervise daily terminal dock operations: direct and evaluate dockworkers, ensure safety and DOT compliance, train staff, inspect equipment, review reports, and maintain an organized, efficient dock environment.

Develop and manage client relationships, prospect and close new B2B logistics clients, create tailored transportation solutions, collaborate with operations, maintain CRM records, track market trends, and meet revenue and retention targets.