Teams at Saia

Manages daily terminal operations, fleet asset maintenance, employee performance, service-level compliance, process improvement, resource allocation, and operational reporting. The role audits terminal activities, develops efficiency-enhancing procedures, collaborates with cross-functional teams, and presents status updates to leadership while optimizing profitability and service delivery.

Supervises terminal administrative functions and staff, manages recruitment and onboarding, coordinates employee training and compliance, supports benefits inquiries, and maintains confidential personnel records. Ensures efficient customer service, adherence to company policies, and compliance with Department of Transportation regulations.

Supervises terminal dock operations, including freight sorting, handling, loading, and unloading. Directs and evaluates dockworkers, enforces safety and regulatory compliance, conducts inspections, provides training and coaching, reviews operational reports, and recommends efficiency improvements. The role requires physical freight handling, equipment operation, and flexibility to work varying schedules and weather conditions.