Jobs at SageSure

Supports business and technical requirements gathering, documentation, validation, process analysis, QA coordination, stakeholder workshops, implementation, issue resolution, and continuous improvement for commercial insurance products, processes, and systems. Partners with Product, Engineering, Quality Assurance, and Operations teams across distributed locations to translate business needs into actionable requirements and support strategic initiatives.

Investigate and respond to consumer complaints submitted through Departments of Insurance, Better Business Bureaus, and other channels. Manage complaint mailboxes, logs, and documentation; coordinate with internal teams, carriers, and producers; identify regulatory compliance vulnerabilities; track remediation; and support underwriting, product, and compliance audits. The role requires timely, professional written responses, strong analytical judgment, prioritization, and composure in a high-pressure environment.

Design, develop, test, and maintain scalable software applications, APIs, services, and platform capabilities. Lead technical architecture and implementation, improve system performance and reliability, support automated delivery and testing, and establish engineering standards. Partner with cross-functional teams, communicate technical decisions, mentor engineers, and evaluate emerging technologies, including AI-enabled development tools. The role is fully remote with occasional travel of up to 15%.

Lead product strategy and delivery for Commercial operations by analyzing performance, defining technical requirements, partnering with engineering and data teams, managing vendors, and driving process and technology improvements to improve efficiency, scalability, and customer outcomes.

The Manager of Ceded Reinsurance will lead reinsurance placements, manage capital strategies, and collaborate cross-functionally to optimize risk transfer.

Lead month-end accounting, accounts payable, reconciliations, journal entries and variance analysis. Mentor junior staff, manage multi-entity consolidations and intercompany eliminations, support system integrations, annual reporting, audits, and tax preparation while driving process improvements and accuracy.

Partner with the CAO to drive finance strategy, executive enablement, decision-readiness, and cross-functional initiatives. Lead high-impact projects, maintain CAO dashboards, manage month-end risks, build operating mechanisms, and improve organizational effectiveness while advising senior leaders and coordinating external partners.

Design, build, and maintain backend Java microservices and APIs for post-bind policyholder workflows. Own features end-to-end, drive architectural decisions, implement integration solutions, develop tests, monitor production, and mentor engineers.

Processes bi-weekly and semi-monthly multi-state payroll, including wages, taxes, benefits, deductions, bonuses, and employee lifecycle changes. Maintains payroll data and records in UKG Pro, supports tax filings, audits, reconciliations, journal entries, reporting, and year-end W-2 and 1099 activities. Partners with Finance, People, Benefits, and external vendors while responding to payroll inquiries, safeguarding confidential information, and improving payroll controls and processes.

The Senior Catastrophe Risk Analyst evaluates catastrophe models, analyzes large datasets, conducts claims analysis, and collaborates with stakeholders to improve risk assessment and management strategies.

Lead and grow a data science team to develop, deploy, and govern ML and advanced analytics solutions. Define strategy, align stakeholders, build scalable processes, mentor staff, and translate technical work into business impact while promoting responsible AI and cross-functional collaboration.

Support implementation, testing, troubleshooting, and optimization of insurance products. Perform validation, root-cause analysis, automation initiatives, and technical support. Collaborate cross-functionally, create documentation, and contribute to continuous improvement and product delivery.

Lead a team to define, document, and implement business requirements for new carriers, products, and coverages in Commercial insurance. Partner with Product, Engineering, Actuarial, Claims, and other stakeholders to drive implementation, change management, go-to-market activities, and continuous improvement while monitoring program performance and operational metrics.

Develop statistical, geospatial, and machine learning models to improve underwriting and portfolio management. Build reusable data pipelines, automated workflows, software applications and APIs, analyze spatial/exposure/catastrophe data, and mentor junior team members to support pricing, underwriting, and risk management.

Lead regional sales performance across NY, MA, CT, and NJ by managing a sales team, driving new business and retention, deepening agency relationships, enforcing territory plans and Salesforce adoption, and partnering with underwriting, product, operations, and marketing to meet KPIs and regional growth targets.

Build and scale People analytics: establish core HR reporting and metrics, deliver business insights for hiring/retention/workforce planning, integrate and improve data foundations, introduce automation and AI-enabled analytics, and increase adoption and data literacy across People and business stakeholders.

Prepare and review monthly, quarterly, and annual financial statements and disclosures; support consolidations, intercompany eliminations, and covenant calculations; reconcile general ledger to reporting systems; produce financial analytics, dashboards, and variance analysis; assist with audits, budget uploads, and implementation of accounting standards.