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The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.
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Drive customer adoption and value realization for RSA solutions by acting as a trusted advisor, building stakeholder relationships, coordinating cross-functional teams, monitoring product usage, aligning success plans to customer goals, and supporting renewals and expansion through technical and value-based engagement.
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Lead technical support for RSA identity and access products: resolve escalated cases, validate patches/features in lab, author and review knowledge articles, train and mentor global teams, prepare onboarding and technical training plans, and contribute to gap analysis and executive summaries.
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Perform accurate payroll activities including payments, handling queries, reconciling data, and participating in HR projects. Support finance and HR departments while ensuring compliance and confidentiality.
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The Territory Sales Manager will grow the account base while managing relationships with clients in Kenya and East Africa, ensuring satisfaction and achieving sales goals.
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Sell RSA Identity solutions to enterprise accounts in Australia; develop customer relationships, manage account planning and forecasting, lead sales processes, close large IT/security deals, and drive territory revenue growth while engaging C-level stakeholders and cross-functional teams.
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Lead global channel enablement and partner communications: own partner-facing messaging, run PRM/partner portal, build scalable enablement assets and onboarding journeys, manage partner councils, coordinate launches and communications, and define KPIs tying enablement to measurable partner outcomes.
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The Software Sr Engineer will develop Android applications, ensuring high test coverage and clean code principles, while leading code reviews and collaborating with a technical team.
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The role involves managing customer contract renewals, negotiating agreements, addressing concerns, tracking performance metrics, and identifying upsell opportunities.
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The Outbound BDR generates leads and qualifies prospects through outbound strategies, including cold calls and emails, collaborating with Account Executives and managing a pipeline.
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Provide expert technical support for RSA Identity and Access Management solutions, diagnosing issues, managing support cases, and collaborating with internal teams.
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The Vice President of Legal and Procurement will lead legal and procurement functions, ensuring compliance, managing risks, and optimizing sourcing strategies to support company objectives.
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Drive customer adoption and value realization for RSA identity and access solutions by partnering with customers, sales, product, support, and delivery. Act as trusted advisor, build success plans, resolve blockers, review product usage, and support renewals and expansions through strong stakeholder relationships and technical/product knowledge.
Security
Support HR operations across onboarding, administration, compliance, and employee engagement. Assist with pre-joining documentation, onboarding day-one activities, maintaining HR records in systems (Rippling), attendance and payroll coordination, audit documentation, and execution of engagement initiatives while receiving structured apprenticeship training.
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Manage LMS operations, schedule and coordinate instructor-led and e-learning courses, oversee training facilities and equipment, produce communications and training libraries, report on training effectiveness and readiness, and consult with customers to ensure training meets their needs.
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Provide partner services and onboarding support, act as first contact for partner inquiries, support Salesforce and partner tools, escalate complex cases, create Power BI dashboards and analytics, and document processes to improve workflows and decision-making.
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The Principal Software Engineer will operate and enhance SaaS platforms, ensure system reliability, troubleshoot production issues, automate processes, and collaborate with cross-functional teams to improve operational efficiency.
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The Account Executive drives revenue growth through channel partnerships, supporting partner-led sales, and executing the North American channel strategy while building relationships with partners.
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The Account Executive is responsible for managing accounts, upselling, cross-selling, and developing sales strategies while engaging with C-Level executives and supporting renewals.
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The Channel Marketing Manager will develop and execute marketing strategies to drive partner-led demand generation and revenue in North America, managing budgets, performance metrics, and partner events.



