Teams at RSA Security

Marketing Intern supporting conferences, customer events, webinars, campaigns, partner programs, marketing operations, and internal communications. Responsibilities include coordinating vendors and speakers, maintaining calendars and budgets, preparing creative, verifying campaign details, reporting updates, and developing AI agents, templates, and automations for recurring marketing work. The intern will document workflows, support team adoption, and help ensure programs are delivered on time with accurate tracking.

Provides remote technical support for identity and access management products, serving as a customer advocate throughout issue resolution. Troubleshoots hardware, software, web, Linux, Windows, networking, and security-related issues; manages case priorities, escalates complex problems, and communicates resolutions. Creates knowledge-base content, performs failure analysis, mentors junior support engineers, and contributes to training and problem-resolution databases. The role may require rotational shifts, weekends, holidays, on-call coverage, and hybrid office presence.

Lead identity and access management implementations for federal and enterprise customers. Responsibilities include IAM solution design, architecture, deployment, integration, testing, troubleshooting, documentation, customer workshops, and knowledge transfer. The consultant provides technical leadership, advises stakeholders on authentication and identity governance, collaborates across project teams, and mentors junior consultants. The role requires extensive IAM consulting experience, strong security technology knowledge, active Top Secret clearance with full-scope polygraph, and customer-facing technical leadership.