Jobs at Ross & Yerger Insurance

Serves as the office receptionist and administrative support point, handling calls, switchboard operations, visitors, mail, faxes, packages, conference rooms, supplies, travel arrangements, expense reports, and daily activity reports. Maintains reception procedures, trains backup switchboard staff, supports office projects, and ensures a professional, organized office environment.

Sales internship supporting lead generation, producer activities, market research, client proposals, presentations, account management, CRM data, policy documentation, and follow-up. Participants receive structured training in insurance products, sales techniques, and relationship management. The eight-week program is based in Jackson, Mississippi, includes potential travel outside the area, and may lead to a full-time Associate Producer position after graduation.

Provides technical and administrative support for risk management and human resources products. Responsibilities include setting up client groups, maintaining online sites and client data, uploading compliance documents, drafting client communications, tracking site utilization, preparing reports, and assisting Resource Consultants with client implementation and administrative tasks. The role requires strong communication, computer, organizational, and independent work skills, along with a business-related degree.

Evaluate commercial exposures, loss experience, and coverage needs; prepare thorough submissions to carriers; negotiate coverage and pricing; maintain marketing files and agency systems; support producers and management on research, proposals, and client meetings.

Manage client relationships by coordinating proposals, renewals, and maintaining satisfaction. Assist with marketing and business development for insurance accounts.

Manage end-to-end employee benefits marketing: prepare RFPs/RFQs, gather census/claims/RAQs, analyze carrier proposals, present findings to sales/service teams, identify markets, negotiate with carriers, maintain RFP logs, and monitor industry trends and regulations.

The Associate Producer position focuses on developing consultative selling skills through pipeline management, prospect engagement, and working closely with Senior Producers to build client relationships and sales. It involves learning about the sales process while contributing to the agency's growth.

Manage commercial property and casualty insurance renewals, including account marketing, carrier negotiations, coverage evaluation, submissions, proposals, binders, invoices, certificates, endorsements, and client requests. Collaborate with producers, monitor carrier solvency, maintain detailed account documentation, track outstanding items, and support colleagues with coverage and service issues. The role requires approximately four years of property and casualty insurance experience and up to 10% travel.

Serve as primary day-to-day contact for an assigned book of group benefits clients. Manage renewals, enrollment, billing and claims advocacy; support HRIS/benefits platform implementations; ensure compliance (HIPAA, COBRA, FMLA, ERISA, ACA); maintain agency systems; assist Producers and mentor junior staff.

Manage the renewal process for accounts, prepare submissions to carriers, negotiate coverage, and maintain documentation and client requests.