Jobs at Rooman Technologies Pvt. Ltd.

Monitor systems and analyze security alerts to identify potential threats and suspicious activity. Manage false positives, support continuous 24/7 SOC monitoring operations, and maintain accurate incident logs and reports.

Provides Tier 2 customer support through inbound calls, email, and chat. The role includes case logging, candidate recruitment support, self-service portal navigation, outbound calls, SLA achievement, and process documentation. Employees must follow GDPR and company policies while working rotating schedules aligned with US time zones. The position requires strong communication, basic Microsoft Office skills, and familiarity with ticketing tools. It is open to freshers and candidates with up to three years of experience.

Designs, deploys, monitors, troubleshoots, and maintains secure LAN, WAN, and VPN infrastructures. Configures routers and switches, ensures network availability and performance, implements access controls and security best practices, maintains documentation, and supports upgrades, migrations, optimization, and technical network operations.

Assists escrow officers with opening and closing residential and commercial files. Reviews contracts and loan documents, obtains payoffs, prepares closing and loan packages, maintains ledgers, processes disbursements and wire transfers, completes post-closing tasks, and prepares documents for recording. The role requires communication skills, basic MS Office knowledge, familiarity with mortgage and title insurance concepts, and willingness to work a regular night shift.

Troubleshoot and resolve complex technical issues across HPE compute, server, storage, networking, and virtualization environments. Support performance and host connectivity problems, lead escalated problem resolution, collaborate with customers and support teams, create technical knowledge, deliver training, mentor engineers, and participate in 24x7 rotational support.

Supports cybersecurity operations by monitoring and responding to security incidents, analyzing threats, events, and logs, assisting with vulnerability management, and supporting enterprise SOC activities.

Supports vulnerability assessments, penetration testing, information security compliance, security findings analysis, reporting, remediation, and broader security improvement initiatives in Pune.

Develop application software and websites, apply AI tools, support student and client projects, provide technical training, and coordinate project activities. The role is intended for freshers and includes a one-month internship with potential full-time conversion based on performance.