Jobs at Rockwell Automation

Provides remote technical support for industrial automation hardware and software, including Logix controllers, PowerFlex drives, and Kinetix motion systems. Troubleshoots complex equipment and software issues escalated by first-line support, assists customers and field personnel by phone and email, resolves issues through completion, and creates knowledgebase articles. The role supports Dutch-speaking customers in a hybrid, Monday-to-Friday shift environment in the Netherlands or Germany.

Plans, controls, and manages automation and technology projects from order receipt through customer acceptance. Leads project teams and third-party vendors, manages schedules, resources, budgets, margins, contracts, proposals, change orders, and customer relationships. Oversees project portfolios, stakeholder communications, P&L, quality, compliance, and delivery outcomes while coordinating engineering and support functions. Frequent customer-site work may involve industrial plants, ships, confined spaces, and other unusual environments.

Manage a portfolio of site-based and multisite customer accounts, driving onboarding, technology and services adoption, value realization, renewals, and ARR expansion. Use CRM and data insights to identify opportunities, collaborate with sales and business teams, and maintain customer satisfaction through pricing, product, and service coordination. The role requires fluency in German and English and is hybrid in Katowice or Barcelona.

Provides advanced technical support for industrial automation hardware and software, assisting field engineers, technicians, customers, OEMs, developers, and system administrators with troubleshooting and issue resolution. Supports Rockwell Logix controller systems, handles phone and email cases, creates knowledgebase articles, and delivers customer service through resolution. The role supports Dutch-speaking customers in a hybrid Netherlands or Germany setting and operates Monday through Friday on shifts between 8 a.m. and 5 p.m.

Provides technical support for Rockwell Automation hardware and software, troubleshooting controllers, HMIs, PLCs, industrial networks, and related systems. The role investigates complex issues, documents resolutions, collaborates with engineering and product teams, creates technical knowledge articles, mentors colleagues, and supports continuous improvement. Customer assistance is delivered through phone, chat, and electronic channels in a hybrid environment.

Provides Japanese-language technical support for Rockwell Automation and Allen-Bradley software and industrial automation systems. Troubleshoots customer issues via phone, chat, and email; documents resolutions; manages service tickets; develops product expertise; creates technical documentation; delivers internal knowledge sharing; and supports customer satisfaction improvements. The role focuses on PLC, SCADA, HMI, drives, motion, and industrial networking technologies in a hybrid work environment.

Supports commercial operations by developing and troubleshooting internal applications, building Power BI dashboards, analyzing operational data, gathering stakeholder requirements, mapping processes, and assisting with change management. The intern collaborates with cross-functional teams to improve workflows, systems, reporting, and data-driven decision-making.

Manages strategic distributor accounts to grow sales and market share. Develops account penetration and business plans, coordinates sales resources, implements commercial programs and product launches, resolves market access issues, measures distributor performance, and coaches distributor personnel. Requires industrial automation, drives, or controls sales experience, business planning skills, and fluency in Chinese and English.

Supports Lifecycle Services capability and innovation strategy through market research, customer insight programs, sales collateral, enablement, commercial readiness, and assigned go-to-market projects. The intern collaborates with the global capability offering strategy team while developing analytical, engineering, and customer-centric skills.

Own strategic relationships with multi-site manufacturing groups, driving industrial automation and digital transformation solutions across domestic and overseas factories. Responsibilities include account planning, executive engagement, solution roadmaps, lighthouse implementations, cross-factory replication, ecosystem expansion, commercial negotiations, framework agreements, and recurring revenue growth. The role requires extensive collaboration with sales, consulting, architecture, delivery, and global account teams, plus frequent international and nationwide travel.

Support sales by providing solution expertise for a defined geography. Participate in account planning, deliver outcome-based messaging and demos, advise on proposals, articulate differentiators versus competitors, train sales teams, share product feedback, and maintain CRM/SFA data. Work onsite in Hyderabad and collaborate with senior stakeholders to drive customer acquisition and expansion.

Leads process quality engineering for manufacturing operations, maintaining ISO 9001 systems, managing audits, resolving customer and production issues, conducting root-cause analysis, and driving corrective actions and continuous improvement. Develops quality plans for new product introduction, analyzes field returns, supports validation, trains teams, and coordinates stakeholders across quality, engineering, and operations.

Executes global business operations processes, supports customer orders and contracts from receipt through closure, coordinates procurement and material availability, maintains SAP/IFS records, produces reports, manages data issues, supports audits, and collaborates with regional stakeholders. The role requires strong data analytics, reporting, communication, problem-solving, and process improvement skills, along with flexibility to work global time-zone shifts.

Leads a contracts and negotiations team across India, managing complex commercial agreements, negotiations, approvals, contractual risk, and compliance. Partners with Legal, Sales, Pricing, business units, and senior leaders to support growth and manage the contract lifecycle. The role also coaches contract professionals, provides strategic contractual guidance, and supports process improvement and cross-functional initiatives.

Develop and support software-based industrial automation product configurators and selection tools. Manage product and configuration data across databases, build server-based web applications, and perform database programming, testing, validation, deployment, and troubleshooting. Collaborate with product marketing, product managers, engineering teams, and global partners to implement configuration enhancements, maintain accuracy and performance, document solutions, and support production releases.

Participate in a one-year, full-time internship with job rotations across Rockwell Automation departments. Develop technical and commercial skills through training, feedback, and exposure to industrial automation operations while working with global teams. The role is based in Medellin and follows a hybrid work policy requiring attendance at a Rockwell location on Mondays, Tuesdays, and Thursdays unless business obligations require otherwise.

Acquire new datacenter customers and drive revenue growth across Texas and Latin America. Develop account acquisition strategies, build relationships with decision makers, present and configure technology and services solutions, negotiate commercial terms, and champion prospects internally. Represent the organization at industry events, gather market intelligence, maintain regulatory and policy knowledge, and continuously develop expertise in industrial technology, IoT, software, and datacenter markets.

Pursue and secure target accounts, develop executive-level customer relationships, and expand OTTO automation solutions within enterprise and mid-market organizations. Identify materials handling automation opportunities, demonstrate solutions, build compelling business cases, and drive pipeline and territory revenue growth. The role includes strategic account planning, business development, technical sales, account administration, customer visits, workshops, and tradeshows, with travel up to 30%.

Design, implement, and improve manufacturing processes, tooling, and automation. Lead continuous improvement (Lean/Kaizen/Six Sigma), support NPI, PFMEA, control plans, capacity planning, CAPEX, training, and quality and safety compliance.

Lead and administer the enterprise ServiceNow platform, including ITSM modules, CMDB, ITAM, Discovery, Service Mapping, integrations, workflows, portals, and governance. Develop and configure applications, scripts, ACLs, business rules, and workflows; manage upgrades, system health, compliance, reporting, and technical documentation. Gather requirements, support user stories, train users, oversee administrators, manage intake and roadmap processes, and collaborate with stakeholders, vendors, and managed service providers.