Jobs at Rocketlane

Lead customer-facing design workshops, architect and implement integrations and migrations, build solutions using REST APIs, webhooks, SSO/SAML and iPaaS tools, draft SOWs, and collaborate with product and engineering to deliver scalable implementations.

The BDR will identify decision-makers within mid-market companies, engage them using various outreach methods, and schedule meetings for Account Executives. They will customize messaging, collaborate with AEs, meet targets, and maintain CRM updates.

Design and implement advanced front-end features including real-time collaboration, live document editing, spreadsheet-like experiences, Kanban views, and reusable UI components. Work closely with a small engineering team to deliver pixel-perfect interfaces, optimize browser features, and demo progress weekly.

Prospect within named mid-market accounts via email, calls, and LinkedIn to book meetings for AEs; create outbound sequences (using OutPlayhq), hit activity and meeting targets, qualify pain points, collaborate with AEs on messaging, and maintain CRM data hygiene.

Lead customer-facing SaaS implementations and onboarding, design and deliver custom REST API integrations, troubleshoot complex technical issues, communicate clearly with stakeholders, and drive long-term customer success.

Lead post-sale customer onboarding and implementations, build executive relationships, manage multiple projects to on-time/on-budget delivery, drive process improvements and adoption using PSA tools, provide data-driven engagement insights, and collaborate with Sales and Customer Success to ensure retention and expansion.

Build pixel-perfect UI components and interactions for a SaaS product: implement real-time collaboration, live document editing and spreadsheet-like experiences, Kanban views, and SPA patterns. Work in a small engineering team, solve new front-end problems, and demo progress weekly.

As a Demo Engineer, you'll build and manage demo environments, support evaluations, document setups, and provide feedback to the product team.

Design, implement, and run automated test suites for frontend and backend systems. Build UI testing approaches, own CI/CD test pipelines, perform performance testing, debug across environments, and collaborate with product and engineering to ensure high-quality releases.

The Senior AI Implementation Manager will lead customer onboarding, manage integrations, and ensure value delivery through AI-driven workflows with a consultative approach.

Lead end-to-end onboarding for enterprise customers: run discovery, design solutions, configure systems, build integrations, manage escalations, adopt AI-driven workflows, and drive go-lives ensuring fast customer value.

Execute functional, UI, end-to-end, regression, and compatibility tests for a SaaS product. Design and run test cases, log defects, assist with test automation (Playwright/Cypress), run automated suites, perform API testing, and collaborate with developers in Agile ceremonies.

The Senior Customer Success Manager will engage with customers to enhance product utilization, drive retention, manage key metrics, and strategize on customer initiatives.

Lead design, development, and optimization of backend services and observability platform features. Mentor engineers, drive technical decisions, collaborate with product and cross-functional teams, troubleshoot production issues, and improve deployment, containerization, and performance.

Design, build, and manage cloud infrastructure using IaC; implement observability (SLIs/SLOs, monitoring, logging); improve reliability, scalability, and performance; lead incident response/on-call rotations; build CI/CD pipelines; conduct root cause analysis and system-level debugging on Linux; collaborate across teams to embed NFRs and drive architectural decisions.

Outbound-focused BDR role targeting named mid-market accounts via email, calls, and LinkedIn to book meetings. Build outbound sequences (Outreach), collaborate with AEs, hit activity and meeting goals, discover prospect pain points, and maintain CRM/data hygiene while working a hybrid in-office schedule.

The Solution Architect translates business needs into scalable solutions, implements integrations, provides consultative guidance, and ensures smooth data migration for customers.

The AI Implementation Manager is responsible for managing customer onboarding, implementing solutions, and ensuring customer satisfaction in B2B environments, with a focus on technical integrations and strong communication with clients.

Drive high-velocity SMB deals ($3k–$25k) in Rest of World (excl. NA/Canada). Own full sales cycle: discovery, demos, assisted trials, competitive positioning, contracting and first payment collection. Target EMEA/EU/ANZ customers, maintain CRM hygiene, and deliver value-led solution selling while operating with urgency and accountability.

Manage full sales cycle for mid-market accounts: prospecting, qualifying, discovery, value-selling, forecasting, and closing net-new revenue. Maintain CRM hygiene, provide accurate forecasts, and collaborate with BDRs, Pre-Sales, Onboarding, and Customer Success to achieve targets.