Jobs at Rocketlane

Serve as the primary technical advisor for strategic customers, configuring workflows, troubleshooting APIs, resolving technical issues, delivering training, and driving platform adoption. Translate customer needs into product and engineering feedback, provide prescriptive business guidance, manage expectations, and build long-term partnerships. The role also involves mentoring teammates, improving processes, and leading cross-functional collaboration.

Lead Rocketlane’s EMEA outbound BDR team from the Chennai office. Responsibilities include achieving pipeline and SQL targets, establishing KPI accountability, managing recruiting and performance, coaching BDRs, refining outbound playbooks, partnering with Marketing and Account Executive leadership, and optimizing sales technology and handoffs across regional markets. The role requires SaaS sales development leadership, strong outbound expertise, CRM proficiency, and comfort collaborating across time zones.

Lead technical pre-sales activities for a SaaS customer onboarding and professional services automation platform. Responsibilities include discovery, solution design, product demonstrations, proof-of-concepts, technical advising, security and integration discussions, RFP/RFI responses, and cross-functional collaboration. The role also develops reusable solution assets, supports roadmap influence, and mentors junior Solutions Engineers.

Own product and infrastructure security for a B2B SaaS platform. Responsibilities include penetration testing web, API, mobile, and cloud systems; hunting vulnerabilities in AI/LLM features; hardening AWS infrastructure; addressing CI/CD security alerts; building security tooling; supporting compliance audits; responding to customer security reviews; and coordinating remediation with engineering and leadership.

Lead product and infrastructure security for a B2B SaaS platform, including incident response, root cause analysis, customer communications, vulnerability remediation, cloud security posture, AppSec, and AI application security. Mentor security engineers, establish secure engineering standards across web, API, mobile, cloud, and AI surfaces, advise the CTO on security strategy, and represent security with customers and executives during incidents.

Manage accounting and compliance across India and US operations, including monthly close, statutory and tax filings, internal controls, vendor contracts, invoice payments, MIS reporting, and statutory audits. The role requires collaboration with consultants, auditors, payroll providers, authorities, and internal stakeholders while ensuring accurate books, regulatory adherence, and efficient end-to-end finance operations.

Support the CEO and founding team by managing calendars, inboxes, meeting preparation, communications, social media, action-item follow-through, events, webinars, podcasts, offsites, and HR operations. The role requires exceptional organization, discretion, written communication, initiative, and flexibility across global time zones. The assistant will research meetings, ghostwrite communications, coordinate logistics, and protect the CEO’s time in a fast-paced SaaS startup.

Own full-stack product features from design through production across React and Java systems. Design scalable APIs, data models, backend services, and polished user experiences while addressing performance, reliability, caching, asynchronous processing, and observability. Collaborate with Product and Design, debug issues across the stack, improve architecture, write tested code, participate in technical decisions, and mentor engineers.

Own revenue programs and pipeline accuracy end to end. Build dashboards, reports, AI-driven pipeline monitoring, ABM/ABX campaigns, enablement materials, and qualification frameworks. Diagnose system, data, tooling, and process blockers; coordinate sales, marketing, growth, partnerships, and leadership; run experiments; improve meeting-to-SQL conversion; and track business outcomes as priorities shift.

Owns revenue metrics and executes programs, campaigns, sales plays, and account initiatives that drive growth. Builds dashboards, reports, enablement materials, playbooks, and training; diagnoses system, data, tooling, and process blockers; and partners with sales, product marketing, and implementation teams on experiments and adoption. The role requires end-to-end ownership, measurable outcomes, and adaptability as business priorities shift.

Own Rocketlane’s CRM, sales and pipeline-generation technology stack, including data models, hygiene, integrations, routing, partner relationship management systems, territory planning, account scoring, and outbound list building. Build automated workflows and system integrations, support go-to-market experiments, and partner with revenue leaders to improve data quality, prioritization, and operational efficiency.

Manage the full mid-market sales cycle across EMEA, from pipeline generation and prospecting through discovery, value-based selling, forecasting, and closing. Build relationships with customer champions and executives, exceed net-new revenue quotas, maintain CRM accuracy, and collaborate with BDR, pre-sales, onboarding, and customer success teams. The role requires SaaS sales expertise, strong pipeline management, analytical forecasting skills, and familiarity with MEDDPICC.

Deploy and optimize AI agents for enterprise customers by leading discovery, designing workflows, building integrations, engineering prompts, and shipping production code. The role includes developing data pipelines, debugging live systems, advising customer stakeholders, supporting pre-sales proofs of concept, and translating field insights into product improvements and reusable implementation playbooks.

Own expansion revenue across a named book of strategic enterprise accounts, driving adoption of Nitro and other Rocketlane products. Develop account plans, identify and close upsell opportunities, build executive relationships, maintain expansion pipeline and forecasts, and collaborate with Customer Success, Product, and Marketing to drive value-based growth.

Lead and scale Customer Success across the APAC region: build and manage teams, drive retention and expansion, develop regional strategy, align cross-functional stakeholders, and ensure customer health and growth.

Own end-to-end delivery of complex enterprise SaaS implementations ($200K–$1M+), manage 3–5 concurrent accounts, lead technical solution design and integrations, drive executive relationships and governance, mitigate risks, manage budgets and scope, mentor delivery teams, and ensure successful go-live and handoff to Customer Success.

Lead technical solution design and run workshops to translate business needs into scalable integrations and migration strategies. Build custom integrations between Rocketlane and enterprise systems, use REST APIs, Webhooks, SSO/SAML, iPaaS tools, Postman, and AI-assisted scripting to automate tasks. Partner with customers, product, and engineering, draft SOWs, and consult on advanced use cases to ensure smooth onboarding and data transitions.

Build and maintain data pipelines and integrations connecting customer systems to Rocketlane. Model and clean messy data, write Python scripts, work with REST APIs and LLMs, debug integrations, join customer discovery calls, and feed recurring learnings back into product and reusable templates.

Lead and scale global demand generation across paid, organic, lifecycle, and outbound channels. Manage a team of demand gen managers, align with Sales and Product Marketing, optimize budget and attribution, build scalable campaign frameworks, and report on pipeline and CAC to hit revenue targets.

Lead end-to-end onboarding for enterprise customers: run discovery, design solutions, configure the product, build integrations, manage risks/escalations, and adopt AI-driven workflows to automate tasks and accelerate time-to-value while collaborating with product and engineering.