Robin
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The Senior Account Executive will utilize an account-based and consultative sales approach to engage IT, workplace, and HR departments, lead demos, and close business. This role focuses on researching accounts, collaborating with sales engineers and marketing teams, and achieving monthly and quarterly quotas.
The Customer Success Associate will work with Strategic Customer Success Managers to build and execute success plans for customers using Robin’s platform, promote customer engagement, and collaborate with Product and Marketing teams to enhance customer experience and uncover new opportunities.
As a Support Manager at Robin, you will lead the Technical Support team, coaching and developing team members, managing complex customer issues, and collaborating with engineering and product teams to enhance customer experiences. You'll prioritize customer tickets in Jira and work to innovate support processes.
As a Technical Support Specialist at Robin, you will be the first point of contact for customers facing technical issues, provide solutions and guidance, and act as a resource for internal teams. The role requires strong communication skills, collaborative attitude, and the ability to manage your time effectively while solving customer problems.
As a Senior Product Manager at Robin, you will enhance user experiences by solving customer problems, managing product ownership, and automating mundane tasks through cross-functional collaboration. You will lead efforts in product research, ideation, launch, and iterations within a fast-paced, adaptive environment.