Jobs at Riverside.fm

Lead live onboarding and training sessions, educate customers on new features, create customer-facing resources, support Customer Success team training, identify customer milestones and risks, and collaborate with Sales, Product, Marketing, and Customer Success to improve adoption, satisfaction, and retention.

Lead live onboarding and training sessions, educate customers on platform features, and create customer-facing guides, decks, and workshops. Collaborate with Sales, Customer Success, Product, and Marketing to ensure smooth handoffs and current resources. Support internal team training, identify customer milestones and risks, drive first value, and help improve customer satisfaction, adoption, and retention.

Lead Riverside’s global marketing organization of 30+ professionals across performance, content, creative, lifecycle, and product marketing. Own the self-serve and Business funnels, marketing budgets, customer acquisition, conversion, retention, and brand positioning. Scale the marketing engine from significant ARR growth to the next stage, develop the team, hire key talent, and build effective strategies for US and international markets from Tel Aviv.

Create brand, performance, web, social, campaign, and internal marketing assets. Maintain brand consistency, design conversion-focused ads and webpages, art direct video advertisements, and improve designs using feedback and performance data. Collaborate with product marketing and growth teams while managing projects from concept through completion.

Create brand, performance, web, social, advertising, and campaign assets for Riverside. Ensure consistent brand expression, art direct video ads, design conversion-focused webpages, and improve creative performance through feedback and data. Collaborate with product marketing and growth teams while managing projects from concept through final execution in a fast-paced SaaS environment.

Manage a portfolio of enterprise SaaS customers as a strategic advisor, driving onboarding, product adoption, retention, renewals, and expansion. Lead business reviews, identify customer growth opportunities, resolve challenges, and collaborate with Product and Marketing to influence roadmap priorities. The role requires strong relationship management, analytical skills, KPI ownership, and occasional client visits. Candidates must be based in Toronto or the GTA and attend the downtown Toronto office once monthly.

Own Riverside’s product education strategy and create all educational videos end-to-end, including scripting, presenting, filming, editing, product demos, YouTube tutorials, and Riverside University content. Collaborate with Product, Marketing, Design, and Social teams, incorporate user feedback into the product lifecycle, and help grow content reach. The role requires strong on-camera presentation, polished video editing, clear technical teaching, creator-industry fluency, native English, content strategy experience, and knowledge of video production equipment.

Own Riverside’s product education strategy and independently create polished videos from scripting through final editing. Serve as the on-camera face of the company, produce YouTube tutorials and product demos, and build Riverside University into a comprehensive learning hub. Collaborate with Product, Marketing, Design, and Social teams, communicate new features, incorporate user feedback into product development, and use content strategy to drive growth.

Owns Riverside’s product education strategy and independently creates end-to-end video content, including scripting, filming, presenting, editing, product demos, and YouTube tutorials. The role also develops Riverside University, teaches new product features, collaborates cross-functionally with Product, Marketing, Design, and Social, and channels user feedback into product development. Candidates must be strong on camera, skilled in video production, able to simplify complex concepts, fluent in creator workflows, native English speakers, and knowledgeable about production equipment.

Outbound-focused Business Development Representative responsible for researching and prospecting high-potential leads, conducting cold calls and personalized outreach, qualifying opportunities, maintaining CRM records, and setting meetings for the sales team. Collaborates on outreach strategy and may travel occasionally for conferences and networking.

Outbound-focused Business Development Representative responsible for researching, prospecting, and qualifying leads in Toronto/GTA. Conduct cold calls, emails, and social outreach, craft personalized messaging, maintain CRM records, set meetings for sales, and collaborate on outbound strategies. Occasional travel for conferences; role supports a fast-paced, goal-oriented sales environment.

Lead frontend infrastructure strategy and architecture, design scalable microfrontend solutions, maintain centralized React component library, improve developer workflows, implement CI/CD and automated testing, mentor teams, and contribute hands-on code to accelerate product teams.

Manage the full sales cycle for enterprise customers across EMEA: prospect, qualify, negotiate, and close deals. Collaborate with BD, Product, and Marketing to refine processes, track performance, and present proposals. Focus on building long-term client relationships and meeting revenue targets.

Own and scale Riverside's affiliate and performance-partnership programs end-to-end across platforms (PartnerStack, Rewardful, impact.com). Recruit, activate, and optimize partners to drive pipeline and revenue, build new affiliate/referral/revenue-share programs, collaborate with Paid Acquisition, Creative, Product, and CS, and manage attribution and reporting across the funnel.

Engage with prospective users, manage the full sales cycle, refine sales processes, track performance, and present proposals to management.

Manage and scale AWS infrastructure using Terraform and Kubernetes; maintain CI/CD (GitHub Actions, ArgoCD); operate messaging (Kafka, SQS, PubSub); implement observability with Grafana/Prometheus and logging; manage CDN, implement IaC/GitOps, participate in incident response and on-call rotations while collaborating with developers.

The Senior Backend Engineer will enhance the core processing system of Riverside's AI-powered content creation platform, focusing on audio and video recording with strong backend development skills.

As an Agency Account Executive, manage the sales cycle from initial meetings to closing, driving revenue and building partnerships with clients. Work collaboratively across teams to track performance and enhance sales processes while engaging potential users effectively.

As a Senior Product Designer, you will take ownership of product design across multiple platform areas, collaborating with various teams to create intuitive UI/UX solutions and conducting usability testing and data analysis.

Manage a portfolio of SMB customers as a strategic partner to drive adoption, retention, renewals, and expansion. Lead business reviews, consult on product fit, influence product/marketing via customer feedback, achieve KPIs, and coordinate cross-functionally to ensure customer success.