Jobs at Riverside.fm

Lead live onboarding and training for new and existing customers, create customer-facing training resources, support internal hire training, monitor customer health to reduce churn, and partner with Sales, Product, and Marketing to ensure smooth handoffs and up-to-date resources.

Outbound-focused Business Development Representative responsible for researching and prospecting high-potential leads, conducting cold calls and personalized outreach, qualifying opportunities, maintaining CRM records, and setting meetings for the sales team. Collaborates on outreach strategy and may travel occasionally for conferences and networking.

Outbound-focused Business Development Representative responsible for researching, prospecting, and qualifying leads in Toronto/GTA. Conduct cold calls, emails, and social outreach, craft personalized messaging, maintain CRM records, set meetings for sales, and collaborate on outbound strategies. Occasional travel for conferences; role supports a fast-paced, goal-oriented sales environment.

The Web Developer will build and maintain responsive, high-performance commercial sites, manage external vendors, and implement SEO and usability best practices.

Lead and scale Riverside's global Business Development function, owning outbound pipeline across SMB to Enterprise, aligning PLG signals with sales, hiring and coaching managers, improving processes, using data and AI to boost productivity and pipeline quality, and partnering cross-functionally to drive revenue growth.

Own and improve Riverside's security posture by defining security processes, architecting DSPM strategies for distributed video data, hardening the SDLC, finding and fixing vulnerabilities, and integrating security tooling into development workflows while collaborating closely with engineers to protect customer content and PII and support compliance.

Lead and scale Riverside's global Business Development organization, owning outbound pipeline across SMB to Enterprise. Build PLG-to-SLG motions, improve BDR processes, hire and develop managers and reps, use data and AI to boost prospecting and productivity, and align cross-functionally to increase pipeline quality and revenue impact.

Lead frontend infrastructure strategy and architecture, design scalable microfrontend solutions, maintain centralized React component library, improve developer workflows, implement CI/CD and automated testing, mentor teams, and contribute hands-on code to accelerate product teams.

Manage a portfolio of SMB customers as a strategic partner to drive adoption, retention, and growth. Lead business reviews, guide high-impact conversations, identify renewal and expansion opportunities, and collaborate with Product and Marketing to influence roadmap and share best practices. Work remotely on Eastern time hours.

Lead development of frontend infrastructure, standards, and tooling. Design scalable solutions, improve developer workflows, govern microfrontend integrations, and maintain a centralized React component library to boost performance and developer velocity.

Manage the full sales cycle for Riverside's AI-powered content platform across leads to close. Identify high-potential prospects, drive revenue, collaborate with Product and Marketing, report performance metrics, and refine sales processes. Present proposals, negotiate deals consultatively, and build long-term client relationships in a fast-paced environment.

Manage the full sales cycle for enterprise customers across EMEA: prospect, qualify, negotiate, and close deals. Collaborate with BD, Product, and Marketing to refine processes, track performance, and present proposals. Focus on building long-term client relationships and meeting revenue targets.

Own and scale Riverside's affiliate and performance-partnership programs end-to-end across platforms (PartnerStack, Rewardful, impact.com). Recruit, activate, and optimize partners to drive pipeline and revenue, build new affiliate/referral/revenue-share programs, collaborate with Paid Acquisition, Creative, Product, and CS, and manage attribution and reporting across the funnel.

You will manage customer journeys, drive adoption, oversee renewals, and collaborate with teams to enhance customer relationships in a SaaS environment.

As a Business Development Representative, you will identify leads, engage in outbound outreach, qualify opportunities, and support the sales team in achieving revenue targets.

As a Senior Full Stack Engineer, you will build and ship end-to-end features, design scalable microservices, and collaborate to enhance user experience on Riverside's AI-powered content creation platform.

Manage and scale AWS infrastructure using Terraform and Kubernetes; maintain CI/CD (GitHub Actions, ArgoCD); operate messaging (Kafka, SQS, PubSub); implement observability with Grafana/Prometheus and logging; manage CDN, implement IaC/GitOps, participate in incident response and on-call rotations while collaborating with developers.

As a Senior Full Stack Engineer, you will develop and maintain web applications, design APIs, optimize systems, and enhance user experience through collaboration.

The User Acquisition Manager will manage Google and Bing Search campaigns, handle reporting infrastructure, oversee mobile app installs, and leverage AI for campaign optimization.

The Senior Full Stack Engineer will build end-to-end features, maintain scalable microservices, and collaborate to enhance performance and user experience. A strong background in modern tech stack and remote teamwork is essential.