Teams at Riverside.fm

Lead live onboarding and training sessions, educate customers on new features, create customer-facing resources, support Customer Success team training, identify customer milestones and risks, and collaborate with Sales, Product, Marketing, and Customer Success to improve adoption, satisfaction, and retention.

Lead live onboarding and training sessions, educate customers on platform features, and create customer-facing guides, decks, and workshops. Collaborate with Sales, Customer Success, Product, and Marketing to ensure smooth handoffs and current resources. Support internal team training, identify customer milestones and risks, drive first value, and help improve customer satisfaction, adoption, and retention.

Lead Riverside’s global marketing organization of 30+ professionals across performance, content, creative, lifecycle, and product marketing. Own the self-serve and Business funnels, marketing budgets, customer acquisition, conversion, retention, and brand positioning. Scale the marketing engine from significant ARR growth to the next stage, develop the team, hire key talent, and build effective strategies for US and international markets from Tel Aviv.