Jobs at Rituals Cosmetics

Engage with customers to understand their needs, recommend Rituals products, deliver excellent in-store customer experiences, support store sales goals, follow operational and safety procedures, and maintain store cleanliness and visual merchandising standards.

Lead technical development of retail store concepts from concept to rollout, producing detailed technical packages, coordinating with designers, suppliers and construction, managing prototyping, value engineering, and ensuring global technical standards and compliance across formats, with APAC site support.

Serve as strategic finance partner for Wholesale & Travel, leading planning, forecasting, KPI-to-EBITDA analysis, business cases, scenario modelling, and omnichannel reporting. Build dashboards and analytics, support executive presentations, and drive automation and process improvements to improve topline, margin and profitability.

Engage customers on the shop floor, advise on products, deliver a luxury customer experience, support store goals and merchandising, follow operational and safety procedures, and keep the store clean and visually compliant.

Engage customers in-store, advise on products, deliver excellent customer experiences, meet store and personal sales goals, follow operational and safety procedures, and maintain visual merchandising and store cleanliness.

Lead in-store sales advisor responsible for delivering excellent customer experiences, mentoring Rituals Advisors, supporting store leadership, achieving performance targets, and maintaining organized, detail-oriented operations. Requires availability for evenings, weekends, and two weekdays.

Lead end-to-end analysis and implementation of assortment lifecycle processes: map current/future states, define requirements, run stakeholder workshops, support data/model/tooling implementation, and coordinate UAT and issue resolution to improve assortment decisions across channels and regions.

Provide exceptional in-store customer service by advising customers on products, creating memorable experiences, supporting store sales goals with management, maintaining store cleanliness and visual merchandising, and following operational and safety procedures. Requires flexible mid-week and weekend availability.

Manage ~90 wholesale points of sale across Catalonia, Alicante, Balearic Islands and Zaragoza. Drive sales, coach store teams, ensure brand visibility and operational excellence, support launches and promotional activity, and analyze performance to identify growth opportunities. High travel (≈80%).

Lead in-store sales advisor who delivers exceptional customer experiences, mentors Rituals Advisors, supports store management, meets sales targets, and ensures store operational standards.

Lead in-store sales advisor who mentors Rituals Advisors, delivers product expertise and an exceptional customer experience, supports store leadership to meet sales targets, and helps coach and develop the team.

Engage customers, identify their needs, advise on Rituals products, deliver exceptional customer service, meet personal and store goals, maintain store cleanliness and visual merchandising, and follow operational and safety procedures.

Provide high-quality, luxury retail customer service: engage customers, recommend products, meet store goals, follow operational and visual merchandising standards, and maintain a clean, safe store environment.

Lead in-store sales and customer experience, mentor and support Rituals Advisors, work with store leadership to meet personal and store sales targets, provide product expertise, and ensure high standards of service and store organization.

Lead in-store sales advisor who delivers the brand experience, mentors and supports Rituals Advisors, drives sales performance, assists store leadership, and ensures excellent customer service and store standards.

Lead sales advisor and in-store mentor supporting Store Manager and team. Deliver exceptional customer experiences, coach Rituals Advisors, drive performance targets, resolve issues, and maintain store standards.

Engage customers in-store, assess needs, and recommend products to deliver a luxury retail experience. Support store goals, follow operational and safety procedures, maintain visual merchandising and store cleanliness, and work with store leadership to achieve targets.

Lead sales advisor and in-store mentor delivering the Rituals customer experience. Support store management, coach Rituals Advisors, meet performance targets, assist customers, and handle problem-solving and store organization tasks.

Define and lead the technical vision and roadmap for GCP cloud foundation and an OpenTelemetry-based observability platform. Design landing zones, IAM, networking, security controls, policy frameworks, and self-service platform capabilities. Build infrastructure-as-code modules, governance, guardrails and FinOps practices; influence architecture via RFCs/ADRs; mentor engineers and drive platform adoption across the organisation.

Adapt and execute central digital strategy for France: analyze online performance and customer journeys, optimize owned and paid campaigns, support eCommerce and CRM, build omnichannel initiatives, manage CHO/LHO stakeholders, advise on online advertising budgets, and monitor KPIs like turnover, AOV, ROI/ROAS.