Jobs at Ricoh USA, Inc.

Lead document scanner portfolio strategy to drive revenue and gross profit. Manage GTM, product launches, lifecycle, forecasting, cross-functional alignment, partner relationships, and budget. Serve as SME, perform competitive analysis, apply voice-of-customer insights, and represent the company at industry events.

Perform full-cycle accounts payable including vendor registration and invoice processing in N-ERP; handle employee expense reports, suspense account clearings, sample device administration in GRND, semi-annual sample audits, document filing/scanning, liaise with subsidiaries, and support month-end close and audits. Korean language ability is an asset.

Sell Ricoh hardware, software, and services into assigned enterprise accounts in Portland/Seattle. Develop territory strategies, win new business, grow existing accounts, deliver proposals and demos, meet gross profit targets, maintain CRM records, and manage order-to-implementation processes.

Provide hands-on, high-touch office support in a legal environment: copying, scanning, binding, records management, mail/shipping, conference-room and hospitality support, receptionist backup, billing/log tracking, FTP/OCR/file conversion, and light facilities assistance. Interact with senior attorneys and clients, manage time-sensitive/confidential materials, and support offsite trials and office moves.

Manage incoming/outgoing mail and packages, operate mailroom equipment, process shipments with carriers, track and log deliveries, maintain records and supplies, and provide customer service while ensuring compliance and safe work environment.

The Solutions Consultant is responsible for selling printing solutions, managing accounts, analyzing client needs, and developing tailored business solutions to meet revenue objectives.

Manage daily operations of a small mail/copy/scan facility, supervise a small team, ensure contract compliance and customer service, handle training, reporting, workflow, vendor interaction, and use Oracle iProcurement for requisitions.

This position delivers field-based training programs for Direct and Dealer employees, encompasses training curriculum development, conducts employee coaching, and evaluates training needs.

The Sales Incentive Design Manager develops and manages compensation programs to drive sales performance, ensuring plans align with business goals through analysis and collaboration.

The Site Manager leads a team to oversee daily operations, fosters a positive culture, collaborates with customers, and ensures quality service delivery.

Manage and grow customer accounts by uncovering needs, generating sales opportunities, and aligning Ricoh solutions to customer goals. Execute business development, deliver compelling presentations, analyze customer environments, expand services across accounts, and maintain relationships. Travel approximately 20%.

The Director of Post-Merger Integration at Ricoh leads integration initiatives for technology and software acquisitions, ensuring governance and effective execution across functional areas. They drive synergy realization and manage cross-functional workstreams for successful integration outcomes and business continuity.

Operate high-volume copiers, scanners and mail/finishing equipment in a legal office; handle sensitive documents, perform scanning/OCR/FTP and basic file conversion, maintain logs and supplies, assist with binding/packaging, respond to service calls, and provide professional customer support under tight deadlines.

Manage daily operations of a small-to-medium site and a small team, oversee contracted services (print, mail, courier, hospitality), ensure SLAs and quality standards, drive staff development and performance management, maintain customer relationships, and support site reporting and process improvements.

Sell consultative Ricoh solutions by developing new and existing customer relationships, uncovering business needs, delivering solution-based proposals and presentations, and driving account growth through strategic engagement and relationship building.

Lead and coordinate regional and global programs, manage resources, budgets, schedules, risks and stakeholder communications. Create global master plans, track escalations, oversee regional project managers, ensure contract and SOW compliance, report centrally, and transition projects to steady-state operations while contributing to GPMO standards and participating in executive/customer engagements.

The role involves handling mail and print services in a legal environment, delivering customer service, managing equipment and supplies, and ensuring quality control of printing and copying tasks.

Provides high-level pre and post-sales support for digital copiers and printers. Responsible for staff performance monitoring, training, mentoring, troubleshooting, and technical documentation creation, while overseeing daily operations and ensuring equipment functionality.

Technical lead for post-sales consulting on web storefront and integrated workflow solutions. Drives implementation, workflow optimization, customer satisfaction, professional services revenue, discovery, solution development, project coordination, and ongoing subject-matter expertise in print and document workflow technologies.

Manage incoming/outgoing mail and shipments, operate copiers/scanners/postage equipment, handle document scanning and fulfillment, support office requests and events, maintain supplies and records, and assist with shipping, receiving, and records management.