Jobs at Ricoh USA, Inc.

Supervise daily operations and staff at a Ricoh copy center or mailroom site. Manage customer interactions, workflow, training, scheduling, payroll accuracy, shift profitability, quality standards, issue resolution, and reporting. The Site Leader may run shifts independently, perform document-specialist duties, and support hiring, performance management, and month-end reporting. The role requires mailroom or copy-center experience, bindery equipment knowledge, Microsoft Office proficiency, communication skills, and the ability to lift over 30 pounds.

Coordinates workplace reception and concierge services, including greeting visitors, issuing badges, scheduling conference rooms, preparing client visits, arranging catering and travel, supporting meetings, and assisting executive staff. Provides clerical, mail, shipping, facilities, proposal, vendor coordination, and event support while representing Ricoh and customer cultures.

Designs and develops robotic, automated, electromechanical, and inspection equipment from requirements through production hardware. Responsibilities include mechanical and electrical design, CAD and documentation, tooling, pneumatics, motion systems, control cabinets, machine vision fixtures, prototyping, fabrication, wiring, debugging, system integration, safety certification, commissioning, and customer-site deployment. The role requires hands-on shop experience, systems-level thinking, and collaboration with software and controls engineers in an on-site R&D environment.

Designs, implements, customizes, tests, maintains, and supports scan-based software products. Responsibilities include analyzing business requirements, evaluating third-party libraries, preparing technical specifications and designs, developing reliable and scalable applications, participating in database design, and providing client solution support. The role primarily uses Java and involves networking protocols, unit testing, and collaboration with global development teams.

Develop and execute strategic account plans, build executive-level relationships, identify growth opportunities, and drive profitable revenue expansion and retention. The role leads strategic planning sessions, quarterly business reviews, solution development, customer networking, and business planning for major accounts. It requires industry expertise, successful sales experience, executive presence, negotiation skills, and the ability to grow service-based offerings. Approximately 30% travel is required.

Manages incoming and outgoing mail, packages, and shipments in a professional office environment. Responsibilities include sorting and distributing deliveries, processing outgoing shipments, coordinating with carriers, tracking packages, maintaining records and inventory, operating mailroom equipment, and assisting customers with shipping inquiries. The role requires accurate, timely work, compliance with shipping procedures, basic computer proficiency, problem-solving skills, and the ability to lift up to 50 pounds and move equipment.

Analyzes and maintains customer, item, and configuration master data using Oracle and Microsoft tools. Organizes and validates files for electronic updates, investigates data and process issues, evaluates business impacts, prepares reports, and supports cross-functional projects. Collaborates with business teams to ensure data integrity, accurate national coding, efficient processes, and customer-focused solutions.

Manages incoming and outgoing mail, packages, and shipments in a corporate office environment. Responsibilities include sorting and distributing deliveries, preparing outgoing shipments, coordinating with carriers, tracking packages, maintaining records and supplies, operating mail-processing equipment, supporting customers, and following shipping, security, and company procedures. The role requires physical activity, including standing, walking, lifting up to 50 pounds, and moving equipment.

Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, staffing costs, policies, and operational goals. Provides technical and operational guidance, analyzes project impacts, supports database enhancements, and coordinates cross-functional initiatives with IT and other departments.

Supervise daily operations and staff at a Ricoh service location while performing document-specialist and copy-center duties. Manage workflows, customer communication, training, payroll corrections, shift profitability, quality standards, scheduling, issue resolution, and site reporting. The role may support hiring, termination, performance management, and month-end reporting in the Site Manager’s absence.

Owns integrated delivery planning for digital front-end print server software across global engineering teams. Coordinates software and hardware dependencies, integration testing, release readiness, risks, resources, and cross-team milestones. Partners with product, engineering, QA, field engineering, and hardware leadership to drive decisions, communicate program health, and improve Agile and Scrum execution practices.

Designs, implements, customizes, tests, and maintains scan-based software products. Responsibilities include analyzing requirements, evaluating libraries, creating technical designs, developing reliable and scalable applications, performing unit testing, supporting client solutions, and contributing to database design. The role collaborates with global development teams and requires Java development, networking protocols, and scan or image-processing knowledge.

Provides consultative in-store sales and customer education for photography equipment, including Ricoh GR cameras, lenses, and accessories. Demonstrates products, recommends solutions, meets sales goals, maintains displays, supports workshops and events, and builds relationships with photography customers and communities. Requires strong photography knowledge, product expertise, communication skills, and comfort handling camera equipment in a physically active retail environment.

Operates high-volume copiers, scanners, mail and shipping equipment in a legal office environment. Performs document copying, scanning, binding, file conversion, OCR, formatting, filing, distribution, and quality control. Handles confidential, time-sensitive materials, maintains equipment and service logs, tracks supplies and billing, responds to service requests, and supports legal professionals. May deliver completed work, coordinate off-site projects, and travel between customer buildings.

Develop and integrate cloud-native microservices for Ricoh TotalFlow Cloud applications in AWS. Work with APIs, serverless technologies, hosted and on-premise services, CI/CD, security, performance, reliability, and cost optimization. Contribute to Scrum planning, software design, documentation, process improvements, and project delivery through production. Present the completed project to company executives at the end of the internship.

Robotics Engineer Intern supporting the design, development, and testing of collaborative robotic systems. Responsibilities include ROS2 control architectures, sensor fusion, computer vision, deep learning, synthetic data generation, reinforcement and imitation learning, simulation-to-real transfer, and integration of robotics with production systems. The intern will use NVIDIA Isaac Sim, Isaac Lab, and Omniverse while evaluating GPU-accelerated x86 and Jetson platforms and documenting proof-of-concept demonstrations.

Manage daily operations at a single-person office services site, including mail, copy, scanning, courier, reception, shipping, and supply services. Operate office and imaging equipment, complete work orders, monitor contractors, coordinate vendors and facility management, schedule conference rooms, maintain inventory, report operational data, support customers, and meet service, financial, and profitability goals.

Supports enterprise production print software by diagnosing issues, gathering diagnostic data, assisting with triage, analyzing logs, documenting findings, and contributing to root cause analysis. The intern develops skills in server administration, networking, scripting, automation, virtualization, containerized deployments, and cloud environments while collaborating with customers, senior engineers, development, QA, and product teams.

Supervises daily operations for a small legal office site, including staff leadership, customer service, billing, invoicing, document production, shipping, hospitality, facilities support, inventory, and workflow management. Ensures quality, confidentiality, compliance, profitability, deadline adherence, and accurate reporting. Trains employees, manages performance and payroll accuracy, resolves customer and pricing issues, and supports legal document workflows, court filings, depositions, trials, and records management.

Provides hands-on operational and customer support in a legal office, including document reproduction, scanning, filing, shipping, records handling, conference room setup, mail distribution, copier troubleshooting, billing logs, inventory tracking, and light facilities assistance. Supports attorneys, partners, paralegals, staff, vendors, and clients while handling confidential, time-sensitive work. May coordinate off-site projects, trials, deliveries, office moves, overtime, and emergency response.