Jobs at Ricoh USA, Inc.

Manage daily operations of a small mail/copy/scan facility, supervise a small team, ensure contract compliance and customer service, handle training, reporting, workflow, vendor interaction, and use Oracle iProcurement for requisitions.

Manage day-to-day operations of a small-to-medium site and a small team, overseeing contracted services (print, courier, mail, hospitality), ensuring SLAs, staffing, quality, customer satisfaction, reporting, and staff development/performance management.

The Sales Incentive Design Manager develops and manages compensation programs to drive sales performance, ensuring plans align with business goals through analysis and collaboration.

The Site Manager leads a team to oversee daily operations, fosters a positive culture, collaborates with customers, and ensures quality service delivery.

The Director of Post-Merger Integration at Ricoh leads integration initiatives for technology and software acquisitions, ensuring governance and effective execution across functional areas. They drive synergy realization and manage cross-functional workstreams for successful integration outcomes and business continuity.

Manage key accounts in the production print sector, ensuring customer retention and growth, while tracking opportunities using Oracle CRM.

Oversee daily operations of a legal site, mentor staff, ensure compliance, manage client relationships, and drive improvements.

The Office Coordinator supervises daily operations, manages client interactions, maintains compliance, trains staff, and ensures profitability and workflow efficiency.

Manage and grow customer accounts by uncovering needs, generating sales opportunities, and aligning Ricoh solutions to customer goals. Execute business development, deliver compelling presentations, analyze customer environments, expand services across accounts, and maintain relationships. Travel approximately 20%.

Senior sales professional owning a book of strategic production print and graphic communications accounts. Manages full sales cycle for Ricoh production offerings, drives retention and expansion, conducts strategic account reviews, uncovers new opportunities, secures new customers, and maintains forecasting in RISE (Oracle CRM).

The Senior Receptionist assists visitors, manages calls, distributes badges and access cards, schedules rooms, and performs light administrative duties while providing exceptional customer service.

The Site Manager oversees daily operations, manages a small team, ensures customer satisfaction, and maintains service quality and employee performance.

As a Senior On-Site Service Specialist, you will manage high-volume printing, customer service, troubleshooting, and operational support, ensuring quality and client satisfaction.

The role involves handling mail and print services in a legal environment, delivering customer service, managing equipment and supplies, and ensuring quality control of printing and copying tasks.

Provides high-level pre and post-sales support for digital copiers and printers. Responsible for staff performance monitoring, training, mentoring, troubleshooting, and technical documentation creation, while overseeing daily operations and ensuring equipment functionality.

The Production Print Sales Executive is responsible for selling Ricoh's solutions portfolio, developing customer strategies, and growing market share within assigned territories.

The Senior Industrial Engineer will optimize supply chain processes, enhance operational excellence, and implement continuous improvement projects using Lean and Six Sigma methodologies, leveraging data analysis tools.

Assist Finance and IT teams with ERP and reporting systems, data cleansing and conversion, system testing, data validation, documentation, and support automation and AI-enabled financial analysis initiatives.

Greet and welcome visitors, answer/screen/direct incoming calls, manage visitor badges and meeting room schedules, maintain the internal phone directory and tidy reception area, and perform general administrative support tasks.

Oversee daily operations and employee development at a legal site, ensuring client satisfaction, compliance, and team engagement.