The key responsibilities of this role are:
- Prepare files and boxes for storage. Requires lifting of up to 50 lbs.
- Liaise with off-site vender
- Enter and update data into the records management system
- Perform files searches
- Manage requests by (email/telephone inquiries)
- Validate and reconcile vendor work-orders and invoices
- Assist with special projects and performs other related duties as assigned
- Manage circulation of files from on-site and from off-site storage
- Supports digitizing efforts
- Supports electronic filing
- Supports workflows related to File Transfers, Legal holds, and destruction
- Other related duties as required
Key Competencies Required
- 2-3 years relevant information governance/ records management experience. An equivalent combination of education, training and experience may be acceptable. Legal industry experience is preferred
- Professional services firm experience
- Prior records management experience in a business to business environment
- Contract or Temporary position
- Excellent communication and interpersonal skills
- Strong typing and data entry skills
- Ability to work independently, follow instructions with minimal supervision and take initiative
- A team player with excellent interpersonal skills
- Proficiency in computer systems and software applications including Microsoft Office (Outlook, Word, Excel) as well as the firm’s Document Management System, Records Management Software, Document Imaging Software, and any additional firm applications used to manage client matter records and information
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Select the medical, dental, life, and disability insurance coverage that fits your needs.
- Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Skills Required
- 2-3 years of relevant information governance or records management experience, or equivalent education, training, and experience
- Professional services firm experience
- Prior records management experience in a business-to-business environment
- Excellent communication and interpersonal skills
- Strong typing and data entry skills
- Ability to work independently, follow instructions with minimal supervision, and take initiative
- Team-oriented approach with excellent interpersonal skills
- Proficiency with Microsoft Office, document management systems, records management software, document imaging software, and related firm applications
- Legal industry experience
- Ability to lift up to 50 pounds
Ricoh USA, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ricoh USA, Inc. and has not been reviewed or approved by Ricoh USA, Inc..
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Healthcare Strength — The company offers comprehensive medical, dental, and vision plans with configurable options, plus disability, life insurance, and an EAP. Feedback suggests coverage breadth is solid, with some noting low copays in certain plans.
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Retirement Support — A 401(k) with company match is available starting on day one. Feedback suggests the program is competitive in scope even if the match level is viewed as only average by some.
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Flexible Benefits — A configurable benefits marketplace with options like pet insurance, employee discounts, tuition reimbursement, and the ability to purchase extra vacation days offers choice. Feedback suggests flexibility and add‑ons help round out total rewards even when base pay feels light.
Ricoh USA, Inc. Insights
What We Do
Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.
