Teams at Ricoh USA, Inc.

Leads strategic sourcing and procurement across IT and other indirect spend categories. Responsibilities include market analysis, supplier selection, RFPs, contract negotiation, category strategy, supplier performance management, risk mitigation, compliance, cost savings, and total-cost-of-ownership analysis. The role partners with stakeholders and senior leadership to develop business cases, optimize supplier relationships, and deliver value while ensuring quality, service, and regulatory standards.

Manages daily operations for a small- to medium-sized site, leads a team, oversees contracted office services, and ensures service quality, efficiency, compliance, and financial performance. Maintains customer relationships, manages service-level commitments, supports reporting and business reviews, develops employees, addresses performance matters, and identifies process improvements and service enhancements.

Manages existing Ricoh SMB accounts while identifying new business opportunities and driving revenue growth across hardware and service offerings. Responsibilities include consultative B2B sales, client retention, account expansion, outreach, objection handling, pipeline and forecast tracking in CRM systems, and collaboration with internal teams to provide tailored solutions. The role operates in a hybrid environment with monthly performance targets.