Jobs at Ricoh Global Services

Leads daily operations for a small office services site, coordinating mail, copy, scanning, courier, reception, shipping, and related services. Supervises and trains staff, manages scheduling and workflow, addresses customer issues, tracks service-level compliance, completes reports, monitors vendors and facilities, manages supplies, and supports recruiting and performance management. Requires customer-facing communication, technical aptitude, problem-solving, and oversight of contract and profitability requirements.

Leads technical pre-sales and post-sales implementation of integrated commercial print hardware, software, and services. Assesses workflows, demonstrates solutions, develops ROI and statements of work, supports pricing and installation readiness, manages implementations, trains customers, and ensures solution acceptance. Provides technical leadership to sales teams, serves as a trusted customer advisor, and contributes to professional services revenue across assigned territories.

Provides hands-on office services support in a legal environment, including hospitality and conference room setup, document production, scanning, records support, mail and shipping, supply inventory, receptionist backup, and direct floor support. Handles confidential legal documents, file conversions, OCR processing, FTP transfers, and document formatting. Coordinates meetings, catering, workplace services, and administrative workflows while supporting attorneys, paralegals, legal assistants, vendors, and clients.

Provides daily technical and customer support for network and workstation printers. Responds to service requests, troubleshoots issues, documents calls in TRAC Solution, escalates serious problems, supports users remotely, tracks fleet performance and meter reads, manages printer hardware, parts, consumables, hot-swap inventory, procurement, and fleet databases.

Sells Ricoh’s hardware, software, and professional services portfolio to enterprise accounts within an assigned territory. Develops account strategies, wins new business, expands existing client relationships, presents proposals and demonstrations, negotiates solutions, manages sales records, and supports order, delivery, and implementation processes. The role requires daily customer-site visits and may involve overnight travel.

Supervises daily operations for a small legal office site, supporting document production, scanning, mail, hospitality, reception, facilities, inventory, billing, and customer service. Leads employees, manages workflow, quality, scheduling, training, payroll accuracy, reporting, profitability, and issue resolution. Supports legal document and records workflows, coordinates offsite trial resources, maintains confidentiality, and works with attorneys, paralegals, clients, vendors, and staff.

Prepares, scans, indexes, copies, assembles, binds, and inspects customer documents for print or digital delivery. Ensures projects meet quality standards, specifications, deadlines, and production targets. Performs basic machine troubleshooting, maintains a clean and safe work environment, completes paperwork, and communicates issues to management. The role requires repetitive production work, teamwork, attention to detail, intermediate computer skills, and the ability to move objects weighing up to 40 pounds.

Operates high-volume printing, copying, inserting, binding, and finishing equipment in a fulfillment center. Handles mail sorting, distribution, shipping and receiving, inventory records, postage, billing logs, customer inquiries, equipment troubleshooting, deliveries, filing, and occasional room setups or maintenance. The role requires careful handling of mail pieces, physical activity, customer service, and flexibility for multi-shift, weekend, overtime, and emergency work.

Operates high-volume copiers, printing, scanning, binding, mailing, shipping, and receiving equipment. Provides basic troubleshooting, equipment setup, supply inventory, records management, filing, reception, mail distribution, meeting-room setup, and light facilities support. Maintains service logs, coordinates customer requests, answers status questions, and delivers completed work. Requires strong customer service, communication, organization, basic computer skills, and the ability to lift up to 50 pounds and work flexible hours.

Operates high-volume copiers, performs copying, binding, finishing, shipping, receiving, mail distribution, filing, inventory tracking, and customer service. Maintains and repairs copier equipment, responds to service calls, records usage and billing information, and delivers completed jobs. May support conference room setups, facility moves, light maintenance, cleaning, and emergency off-hours requests. Requires frequent standing, walking, lifting, and moving equipment.

Provides concierge, reception, conference room, hospitality, clerical, facilities, and executive support. Responsibilities include greeting visitors, managing guest access, coordinating catering and meetings, preparing conference spaces, assisting with audiovisual equipment, arranging client travel, supporting events, handling mail and supplies, coordinating vendors, and creating proposals. Requires strong organization, customer service, Microsoft Suite proficiency, problem-solving skills, and the ability to work independently in an office environment.

Supports a customer’s RICOH managed print fleet by monitoring devices, service alerts, SLAs, supplies, inventory, asset records, meter readings, and service requests. Coordinates installations, removals, moves, vendors, technicians, procurement, reporting, training, and fleet optimization. Provides customer support, resolves issues, conducts satisfaction surveys, supports implementation programs, and maintains accurate administrative documentation.

Manages daily operations for a solo-person office services site, including mail, copying, scanning, courier, reception, shipping, hospitality, and imaging services. Operates office equipment, coordinates vendors and facilities support, manages supplies and conference room resources, processes work orders, prepares reports, supports customer relationships, and maintains service and financial performance standards.

Provides day-to-day administrative support, including correspondence, invoicing, filing, calendar management, phone coverage, meeting coordination, data entry, mail and fax distribution, account processing, collections support, and month-end activities. The role requires proficiency with common office software, knowledge of administrative procedures, flexibility, teamwork, and the ability to work extended shifts in a production facility.

Performs scheduled mail collection and delivery, distributes packages and print materials, tracks service volumes, manages toner inventory, and provides basic printer and multifunction-device troubleshooting. Maintains records, responds to customer requests, supports office service operations, and coordinates technical escalations. The role requires frequent walking, standing, lifting or carrying materials up to 50 pounds, and professional service within a healthcare environment.

Ricoh is seeking a senior solutions engineer to support its technology and services offerings. The provided description contains company information and benefits but does not specify the role’s detailed responsibilities or qualifications.

Manages daily operations for a small to medium-sized site and supervises a small team. Oversees contracted copy, courier, print, hospitality, imaging, and mail services; ensures service-level agreements, quality, staffing, compliance, and customer satisfaction. Responsibilities include employee coaching and development, performance management, process improvement, reporting, customer presentations, issue resolution, and coordination with sales on pricing, orders, and invoicing.

Provides coverage across multiple client sites, delivering mail, print, hospitality, reception, shipping, courier, and printer fleet services. Supports new account implementations, improves operational processes, and builds positive customer relationships. Requires local travel between sites, personal vehicle use, a valid driver’s license, insurance, flexible shifts, and ability to lift up to 50 pounds. The role requires at least 12 months of relevant experience and strong communication skills.

Manage daily operations at a single-person office services site, including mailroom, copy, scanning, courier, reception, shipping, and print services. Operate office and imaging equipment, coordinate vendors and facilities, manage supplies and work orders, support conference room resources, maintain customer relationships, report operational data, assist with monthly reports, and fulfill financial and service-level responsibilities.

Provides onsite mailroom and office services, including copying, scanning, shipping and receiving, mail distribution, filing, supply management, copier upkeep, fulfillment, conference room setup, and customer service. Operates office equipment and maintains service, inventory, and meter logs. May deliver completed jobs between customer locations and travel between buildings. Requires basic computer skills, equipment aptitude, organization, communication, and the ability to lift up to 50 pounds.