Jobs at Ricoh Global Services

Develops new and expanded customer relationships, identifies business challenges, and aligns Ricoh’s solutions with customer goals. The role researches accounts, builds relationships with decision-makers, generates sales opportunities, presents value propositions, and expands services across customer organizations. Candidates manage multiple accounts, understand solution design and customer approval processes, and communicate effectively with stakeholders. The position requires approximately 20% travel, including occasional overnight travel.

Operates high-volume copying, printing, binding, scanning, mailing, shipping, and receiving equipment. Performs basic troubleshooting, equipment upkeep, inventory tracking, filing, document distribution, reception coverage, conference-room setup, and customer service. Maintains service logs, calculates job charges, coordinates service calls, and delivers completed work. The role may include light maintenance, building moves, occasional travel between facilities, and overtime or emergency response.

Provides courier, mailroom, document production, scanning, shipping, facilities, and office support within a legal environment. Handles confidential and time-sensitive materials, performs pickups and deliveries to courts and other locations, operates copying and production equipment, maintains records and supplies, supports conference rooms and office moves, and delivers professional customer service to attorneys, staff, clients, vendors, and other stakeholders.

Provides hands-on print, copying, scanning, document production, mail, shipping, records, and office support within a legal environment. Handles confidential legal documents, file conversion, OCR, FTP transfers, billing logs, inventory, equipment troubleshooting, conference room setup, and customer service for attorneys and legal staff. May support off-site trials, facilities activities, interoffice deliveries, and occasional overtime or travel between locations.

Provides hands-on onsite support in a law firm, including document production, scanning, mail and shipping, records management, conference room coordination, copier operation, billing logs, supply tracking, deliveries, and light facilities assistance. Supports attorneys, partners, legal staff, and clients while handling confidential, time-sensitive projects. Requires strong customer service, troubleshooting, organizational, communication, and legal document workflow skills, with occasional travel, overtime, and physical handling of equipment and materials.

Operates high-volume copying, scanning, imaging, binding, mailing, shipping, and receiving equipment. Performs basic troubleshooting, equipment checks, supply inventory, document filing, quality control, customer service, and occasional reception, room setup, light maintenance, and building support. Maintains service logs, reports, and job records; coordinates service calls and delivers completed work. May travel between customer buildings and work occasional nights or weekends.

Operates high-volume copiers and bindery equipment, performs scanning, imaging, mailing, shipping, receiving, filing, and document finishing. Provides basic equipment troubleshooting, maintains service and inventory records, responds to customer requests, and supports reception, meeting-room setup, building moves, and light maintenance. The role requires frequent standing, walking, lifting up to 50 pounds, occasional travel between buildings, and possible evening or weekend emergency response.

Leads hospitality, concierge, workplace, conference, and customer experience services. Manages staff scheduling, coaching, hiring, and performance; supports guests and executives; coordinates meetings, events, catering, vendors, and facilities logistics; maintains workplace procedures and records; prepares reports; processes invoices; and builds strong client and stakeholder relationships while ensuring service quality and operational readiness.

Sells continuous-feed inkjet, workflow, hardware, software, and services solutions to existing and new B2B customers. Analyzes customer business and technology environments, develops tailored business cases and proposals, manages complex sales cycles, presents to C-level executives, generates pipeline, negotiates contracts, organizes customer events, coordinates third-party partners, and transitions closed projects to delivery teams. Requires strong print-industry expertise, technical aptitude, communication, organization, and consultative selling skills.

Operates copying, scanning, mail processing, shipping, receiving, and fulfillment equipment in a customer-site office environment. Maintains copiers, supplies, service logs, inventories, and job records; distributes mail and materials; performs filing, bindery, conference room setup, and delivery tasks; responds to service calls; and provides customer support. Requires basic computer proficiency, equipment aptitude, organization, communication skills, and the ability to lift up to 50 pounds.

Provides campus mailroom and print services by sorting and delivering mail and packages, preparing outgoing shipments, assisting customers, completing basic copying, scanning, and finishing, tracking shipments, maintaining supplies, troubleshooting equipment, and supporting reception tasks. The role requires frequent standing and walking, lifting items up to 50 pounds, and occasional movement of heavier equipment.

Provides on-site technical support for warehouse automation systems, including robotics, workstations, and related equipment. Performs diagnostics, repairs, installations, retrofits, inspections, and preventive maintenance; resolves hardware and system failures; documents work in a CMMS; supports SLA uptime and customer KPIs; and provides second-level assistance to technicians. Requires expertise in electro-mechanical systems, robotics, electronics, automated controls, technical documentation, and safety procedures.

Leads daily operations for a small office services site, including mailroom, copy, scanning, courier, reception, shipping, and print services. Supervises and trains staff, schedules work, manages customer issues and contract SLAs, tracks performance, maintains supplies and equipment, coordinates vendors and facilities, prepares reports, and supports recruiting and performance management. Ensures quality, productivity, customer satisfaction, compliance, and shift profitability.

Provides senior-level reception and switchboard support by welcoming visitors, managing communications, checking in guests, issuing badges, and maintaining visitor protocols. Prepares conference rooms, coordinates catering, reconciles invoices, verifies audio/video functionality, resolves minor technical issues, and performs light administrative duties while maintaining a professional company image.

Operates high-volume copiers, bindery and finishing equipment; scans, sorts, distributes, ships, and receives documents and materials. Performs basic troubleshooting, maintains equipment and supply records, coordinates service calls, calculates job charges, and provides occasional reception, filing, meeting setup, building support, and delivery services. Requires customer service, computer, shipping and receiving, and technical troubleshooting skills, with the ability to lift up to 50 pounds.

Handles daily inbound and outbound mail, including pickup, sorting, distribution, postage, and delivery. Operates high-volume copiers, bindery, scanning, shipping, and receiving equipment; performs basic troubleshooting, quality checks, inventory tracking, reporting, and customer service. May support filing, meeting-room setup, building moves, light maintenance, and cleaning. Requires frequent standing, walking, lifting up to 50 pounds, and driving between buildings, with occasional nights or weekends.

Provides on-site administrative and document services, including document preparation, scanning, copying, filing, mail sorting and distribution, email management, equipment coordination, and departmental reporting. The role supports deadlines, maintains records, assists customers, cross-trains with team members, and handles occasional lifting and standing in an office environment.

Manages site-level operations and supports Ricoh’s customer-focused delivery of workplace services, solutions, and technologies. The provided description emphasizes collaboration, service excellence, customer experience, and organizational success but does not specify detailed day-to-day responsibilities or qualifications.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage service performance, SLAs, P&L, and a team of 15–20. Drive process improvements, profitability, and customer-facing strategy, business reviews, and executive presentations within a managed services/BPO environment.

Operates high-volume copying, printing, binding, scanning, mailing, shipping, and receiving equipment and processes. Performs basic copier troubleshooting, supply inventory, mail and document distribution, filing, customer service, reporting, and equipment or service logs. May support reception, conference room setups, building moves, light maintenance, cleaning, and interbuilding deliveries. Requires occasional overtime, physical activity, and lifting up to 50 pounds.