What's the Company Culture Like at Ricoh Global Services?

Key Insight for Candidates

• Collaborative & Supportive Culture: Collaborative teamwork is often characterized by talented, compassionate colleagues working toward common goals. Interpersonal connections are described as supportive, with a generally friendly and helpful day-to-day dynamic in many teams.
• Learning & Knowledge Sharing: Professional development is emphasized through opportunities for training, certifications, and skill-building as part of ongoing work. Growth-oriented support appears tied to the broader shift toward digital services and reskilling.
• Authentic & Consistent Values: A values framework (“The Ricoh Way” and the “Spirit of Three Loves”) is presented as a consistent guide for respectful behavior, ethics, and continuous improvement. DEI and sustainability commitments are framed as integral to how the organization operates and creates new value.

• Change Fatigue & Ineffective Decision-Making: Organizational restructuring and layoffs create uncertainty that can weigh on trust and day-to-day stability. The ongoing pivot from legacy print toward digital services is associated with process churn and uneven execution across groups.
• Favoritism & Inequity: Fairness concerns appear in mentions of favoritism and uneven treatment across teams or sites. Pay progression and advancement are also portrayed as inconsistent, which can amplify perceptions of inequity.
• Disrespectful or Toxic Atmosphere: Workplace climate is described as uneven, with some areas experiencing gossip, unprofessional behavior, or poor treatment. Such pockets of negativity can undermine the broader intent of an inclusive, respectful environment.