Teams at Ricoh Global Services

Manages daily operations for a small to medium-sized site and supervises a team delivering contracted copy, courier, print, hospitality, imaging, and mail services. Oversees staffing, performance management, training, quality, service-level agreements, customer satisfaction, reporting, process improvements, and financial responsibilities. Maintains daily customer contact, resolves operational and billing issues, supports presentations and business reviews, and ensures compliance with company standards.

Manages daily operations for a small to medium-sized site, leads a small team, and oversees contracted business services including copy, courier, print, hospitality, imaging, and mail services. Responsibilities include staffing, performance management, training, customer relationship management, SLA achievement, quality and compliance, reporting, process improvement, issue resolution, and financial accountability.

Manages daily operations for a small- to medium-sized office services site and supervises a small team. Oversees contracted copy, courier, print, hospitality, imaging, and mail services; ensures SLAs, quality, compliance, staffing, and financial targets are met. Leads employee training, performance management, career development, customer relationship management, reporting, business reviews, and resolution of pricing, ordering, and invoicing issues.