Teams at Ricoh Global Services

Drives strategic sales growth for public-sector clients in Quebec by prospecting, managing executive relationships, aligning Ricoh solutions with customer objectives, leading complex RFP responses, coordinating cross-functional teams, and negotiating strategic deals. Requires strong consultative selling, forecasting, communication, and public-sector procurement expertise.

Leads daily operations for a small office services site, coordinating mail, copy, scanning, courier, reception, shipping, and related services. Supervises and trains staff, manages scheduling and workflow, addresses customer issues, tracks service-level compliance, completes reports, monitors vendors and facilities, manages supplies, and supports recruiting and performance management. Requires customer-facing communication, technical aptitude, problem-solving, and oversight of contract and profitability requirements.

Leads technical pre-sales and post-sales implementation of integrated commercial print hardware, software, and services. Assesses workflows, demonstrates solutions, develops ROI and statements of work, supports pricing and installation readiness, manages implementations, trains customers, and ensures solution acceptance. Provides technical leadership to sales teams, serves as a trusted customer advisor, and contributes to professional services revenue across assigned territories.