Teams at Ricoh Global Services

Provide mailroom, copy center, receptionist, courier, and basic AV and equipment troubleshooting support across multiple client sites. Maintain site logs, order supplies, assist training, perform shipping/receiving and copy finishing, and fill in for site managers as needed.

Senior sales professional managing a book of strategic production-print accounts. Owns full sales cycle for inkjet/toner devices, software, services, and finishing. Drives retention, expansion, new customer acquisition, strategic account reviews, forecasting in Oracle CRM, and applies print-technology insights to grow accounts.

Oversees daily operations of a medium-to-large site and team, ensuring contract compliance and SLA performance across workplace services (print, mail, hospitality). Manages staffing, recruiting, training, performance, customer relations, process improvements, reporting, and change management to drive retention and profitable growth.