Jobs at Return on Investment Ltd

Drive high-volume, value-based new-car sales to retail and SME customers for Volvo. Build customer relationships, present solutions, negotiate effectively, manage opportunities in Salesforce and Microsoft Office, achieve sales targets, and maintain high customer satisfaction. The role requires independent ownership, adaptability, resilience, and occasional weekend work.

Prospect strategically, research target organisations and decision-makers, build a high-quality sales pipeline, and use consultative selling to create qualified opportunities. The role also involves developing early-stage accounts, providing client reporting, maintaining accurate CRM records, sharing market intelligence, and collaborating with internal and external stakeholders. The successful candidate will demonstrate commercial curiosity, strategic thinking, problem-solving, ownership, relationship-building, and a strong track record in sales, business development, or prospecting.

Manage a portfolio of key automotive accounts across the region, build and maintain retailer and Stellantis relationships, create strategic account plans, drive sales performance using data and market insight, perform regular customer visits, maintain CRM records, monitor market and competitor activity, and collaborate with internal teams to deliver commercial growth and excellent customer outcomes.

Own planning, activation, optimisation and reporting of integrated B2B campaigns across accounts. Execute multi-channel activity (email, paid social, content, automation, websites), create messaging, coordinate teams/partners, monitor KPIs, optimise performance, and support segmentation, nurture journeys and reporting to drive measurable results.

Handle customer complaints across phone, email and webchat; own cases end-to-end, investigate issues, deliver fair timely outcomes, meet SLAs and quality standards, collaborate with colleagues, and continuously improve service while managing high volumes.