Jobs at Reliance Matrix

Lead a regional sales team (5–9 reps) to grow premium, case count, retention and profitability. Develop territory strategies, coach brokers and reps, manage underwriting and operations coordination, ensure CRM and reporting accuracy, drive culture and talent decisions, and handle escalated customer service and implementation issues. Travel nationally up to 50% and maintain personal production (~10%).

Lead client relationships for large national group insurance clients (2000+ lives), drive retention and cross-sell, develop customized strategies, manage renewals/mergers, analyze client data, coordinate internal teams, and ensure service delivery and profitability.

The National Client Executive manages client relationships for national accounts, drives retention and growth, and develops strategies for client success while ensuring high customer satisfaction.

The Absence Management Specialist manages claims between clients, employees, and healthcare providers while ensuring compliance with regulations and quality customer service.

The Assistant Manager of Regional Sales will develop sales strategies, assist in managing broker relationships, train new Sales Representatives, and oversee administrative functions in the Sales office.

This role involves adjudicating LTD claims, conducting investigations, calculating benefits, and managing claims while providing customer service in a high-pressure environment.

Lead and manage a regional sales team to drive premium, case count, retention and profitability. Develop brokers and territory strategies, collaborate with underwriting and internal teams, oversee sales operations and CRM reporting, resolve service issues, and participate in initiatives. Role is primarily managerial (90%) with some personal production and requires travel to support national sales efforts.

Sell and service group employee benefit products within an assigned territory, develop broker relationships, meet sales goals, follow underwriting and administrative procedures, provide service to policyholders and brokers, and support Regional Sales Manager as needed.

Designs, develops, and delivers instructor-led and virtual training for new hires and existing staff; creates curriculum, assessments, and job aids; coaches and mentors learners; evaluates training effectiveness; collaborates with leadership to identify training needs and optimize knowledge management and processes; may travel up to 20% for training.

Manage employee accommodation requests under ADAAA, PWFA and state law by reviewing medical documentation, conducting interactive assessments, coordinating with employees, employers and medical vendors, maintaining HIPAA-compliant records, and educating HR on return-to-work and accommodation processes.

The Sales Representative will be responsible for selling Group Products, developing brokers, adhering to company procedures, and providing service to clients in their assigned territory.

The Account Consultant II manages daily client services for large accounts, collaborating with Client Managers on client strategies, project management, and issue resolution while delivering exceptional customer service.