Jobs at Reliance Matrix

Archives and scans policy documents, updates internal policy databases, processes correspondence and new business applications, and supports billing, premium processing, payment reversals, and suspense management. The role assists clients, brokers, agents, Accounting, Underwriting, and Policy Services while handling mailroom tasks, reporting, follow-up, and special projects under management oversight.

Supports actuarial data analysis, reporting, database maintenance, loss experience reviews, pricing, rate adequacy projects, source-file testing, and system conversion initiatives. Prepares reports for business partners and contributes to ad hoc actuarial projects while progressing toward actuarial exams. The 10-week hybrid internship provides hands-on exposure to insurance operations, professional development, and cross-functional collaboration.

Supports insurance underwriting and risk assessment through analysis, research, data review, trend identification, reporting, documentation, and process improvement. Interns gain exposure to insurance products, pricing, and risk management, collaborate with underwriting professionals, and present recommendations to leaders. The 10-week hybrid program includes professional development, networking, and team-based projects.

Leads the target-state architecture, standards, modeling, governance, reliability, and evolution of an enterprise data platform spanning lakes, warehouses, integration, semantic layers, and AI-ready capabilities. Resolves complex architecture issues, guides engineering and operations teams, oversees performance, costs, incidents, releases, and data quality, and partners with governance and business stakeholders. The role also mentors technical teams and provides expanded implementation and operational accountability during the first 6–12 months.

Lead Salesforce Engineer responsible for Salesforce architecture, development, testing, deployment, integrations, data migrations, troubleshooting, code reviews, and system optimization. The role manages Salesforce CRM and claims configurations, supports managed packages, translates business requirements into solutions, collaborates with vendors and internal teams, documents processes, assists with training, and recommends platform improvements. Travel is required up to 10%.

Examines and adjudicates New York State statutory disability and paid family leave claims. Researches applicable laws, analyzes claim information, issues payments or denials, communicates with claimants, policyholders, and physicians, manages caseloads and turnaround times, documents decisions, protects confidential information, and provides accurate customer service. The role requires NYS disability and PFL claims experience, strong analysis and organization, Microsoft Office proficiency, and occasional overtime availability.

Leads complex software architecture, development, modernization, integrations, and production problem resolution. Establishes engineering standards and reusable patterns, provides technical direction across systems and teams, reviews designs, mentors engineers, influences roadmaps, and advises leadership on technical risks and tradeoffs. Requires deep Oracle E-Business Suite, PL/SQL, database programming, financial systems, banking integrations, and software development expertise.

Reviews and manages employee accommodation requests, evaluates medical documentation and job restrictions, facilitates the ADA interactive process, and coordinates with employees, healthcare providers, supervisors, HR, and vendors. The role maintains confidential health information, ensures HIPAA compliance, educates stakeholders on accommodations and return-to-work processes, tracks caseloads, documents decisions, and supports process improvements while staying current on applicable laws.

Monitors and reconciles insurance transactions across policy, general ledger, and banking systems while maintaining data integrity and regulatory compliance. Serves as the liaison between Finance, IT, Claims, Underwriting, and vendors on system issues, enhancements, and integrations. Completes regulatory filings and supports automation, analytics, and AI initiatives through requirements definition, data validation, testing, documentation, training, and ongoing monitoring.

Sells group products within an assigned territory, achieves line-of-business sales goals, develops broker relationships, follows administrative and underwriting procedures, and services policyholders and brokers. Supports regional sales office operations as needed while securing profitable business.

Responsible for selling and servicing group employee benefit products within an assigned territory. Develops broker relationships, achieves line-of-business sales goals, follows underwriting and administrative procedures, services policyholders and brokers, and supports regional sales office operations. Requires at least three years of group employee benefits sales experience, with travel of up to 50%.

Lead a regional sales team (5–9 reps) to grow premium, case count, retention and profitability. Develop territory strategies, coach brokers and reps, manage underwriting and operations coordination, ensure CRM and reporting accuracy, drive culture and talent decisions, and handle escalated customer service and implementation issues. Travel nationally up to 50% and maintain personal production (~10%).

The Absence Management Specialist manages claims between clients, employees, and healthcare providers while ensuring compliance with regulations and quality customer service.

This role involves adjudicating LTD claims, conducting investigations, calculating benefits, and managing claims while providing customer service in a high-pressure environment.

Lead and manage a regional sales team to drive premium, case count, retention and profitability. Develop brokers and territory strategies, collaborate with underwriting and internal teams, oversee sales operations and CRM reporting, resolve service issues, and participate in initiatives. Role is primarily managerial (90%) with some personal production and requires travel to support national sales efforts.

Sell and service group employee benefit products within an assigned territory, develop broker relationships, meet sales goals, follow underwriting and administrative procedures, provide service to policyholders and brokers, and support Regional Sales Manager as needed.