Client Management Trainee Program

Job Responsibilities and Requirements

The STAR (Sales/Service Training and Readiness) program at Reliance Matrix is designed to prepare you for an exciting and successful career in business sales and service. During the one-year program you’ll have the opportunity to gain product and industry knowledge, develop strong relationship building and selling skills, and collaborate with colleagues and leaders. Putting your training into practice is a large part of the STAR program. Under the supervision of local management, you will be assigned hands-on activities to help you prepare while also allowing you to make an impact to the business. Successful completion of the program will advance you into a client management position with unlimited growth and earnings potential.

Program Overview

• The curriculum begins with extensive training on our group employee benefit products and services, underwriting, and overall business acumen. You will gain knowledge of the various roles and responsibilities within a regional sales office and become proficient in client servicing activities. During this time, you will be fully sponsored to obtain your state insurance license.
• On-the-job training is an essential component to your success, and you will be provided opportunities to job shadow and network. You will learn the key elements of servicing a case, building the relationship and driving growth opportunities. You will bridge your newly developed skills with practical application. A main function of a client manager is to solve problems for our clients, and you will gain experience in this area as you work through actual cases with your manager and peers.
• As part of this program, you will also work towards obtaining your Certified Leave Management Specialist (CLMS) designation, a professional certification offered by the Disability Management Employer Coalition (DMEC). This opportunity is a unique and notable feature of Reliance Standard’s STAR program, distinguishing you as a leave expert upon completion.
• You will be ready to launch into your Client Management career with Reliance Standard at the end of this program. 

Preferred Candidates

• Early career professional or a Senior pursuing a 4-year college degree (business, marketing, or related field of study)
• Self-motivated and metrics-driven
• Strong interpersonal skills
• Ability to plan and prioritize daily tasks and responsibilities
• Excellent written and verbal communication skills
• Demonstrated ability to work well under pressure
• Ability to collaborate with others to solve problems
• Ability to work a hybrid schedule within the RSO you are assigned

The expected hiring range for this position is $21.63 hourly for work performed in the primary location (Annandale, VA). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate’s starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future.

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that creating a more diverse, equitable and inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financial protection when you need it most
• Family friendly benefits including Paid Parental Leave & Adoption Assistance 
• Hybrid work arrangements for eligible roles
• Tuition Reimbursement and Continuing Professional Education
• Paid Time Off, volunteer days, community partnerships, and Employee Assistance Program
• Ability to connect with colleagues around the country through our Employee Resource Group program and our Diversity Equity & Inclusion Council

Our Values:

• Integrity
• Empowerment
• Compassion
• Collaboration
• Fun

EEO Statement

Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.

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