Jobs at REA Group

Lead and modernize REA's cyber GRC by implementing a GRC platform, automating compliance evidence collection, redesigning third-party risk, defining metrics and reporting, leading distributed teams, and advising senior leaders on cyber risk and standards (ISO 27001, PCI-DSS, SOC 2, NIST CSF).

Provide empathetic, timely support to customers via phone, email and web chat; use multiple systems to resolve issues, improve processes, and feedback into product and operational improvements while working in a high-performing team.

Lead pricing strategy and commercial analysis for New Homes, Media and Commercial. Build and test commercial models, partner with Product and Sales, influence senior stakeholders, monitor market dynamics, and translate data into pricing recommendations that drive revenue and margin outcomes.

Manage a portfolio of real-estate agency clients across NSW, ACT and NT to drive product adoption, onboarding, retention and satisfaction. Deliver training, proactive engagement, data-driven adoption strategies, issue resolution, cross-functional collaboration, and targeted churn mitigation while supporting product rollouts and customer success initiatives.

The Customer Support Manager leads a team to deliver exceptional customer service, drives performance improvement, and optimizes operational metrics for better efficiency and quality.

Front-of-house role providing reception and workplace support for REA staff and visitors. Manage calls, emails, Slack, visitor systems, facilities upkeep, tickets, events, and assist workplace, WHS and sustainability initiatives. On-site 12-month fixed-term in Melbourne.

Lead engineering for Data & AI within Financial Services, shaping strategy, building scalable data platforms, ensuring operational excellence, governance and responsible AI adoption. Partner with Product and Architecture, hire and grow leaders, coordinate multi-team delivery and support cross-functional programs.

Lead discovery, prioritisation and delivery of self‑service data platform capabilities to enable a federated data operating model. Own roadmap, partner with engineering and data teams, embed governance, improve usability, scalability, data quality and adoption, and track success metrics for platform capabilities supporting data and AI use cases.

Lead and deliver scalable Salesforce and AWS integrations, drive technical strategy, maintain engineering quality (CI/CD, testing, security), mentor engineers, and support cross-team collaboration to meet product roadmap objectives.

Design, prototype, and productionise statistical and machine learning models for property valuation and market metrics. Extract and prepare data, engineer features, tune and validate models, build visualisations, document work, and present results while collaborating with ML engineers and stakeholders.

Build, run and evolve shared backend services, APIs, integrations and data capabilities for Financial Services consumer experiences. Own end-to-end delivery including design, release, monitoring and incident response. Improve platform boundaries, engineering practices, reliability, security and observability while mentoring teammates and supporting operational readiness in a regulated environment.

Build, run and evolve Mortgage Choice consumer digital experiences across mortgagechoice.com.au, minisites, calculators and lead/conversion flows. Own full technical delivery from discovery through release and monitoring, partner with product and design, improve architecture and tooling, ensure reliability, security and operational excellence, and mentor engineers.

Lead REA's enterprise approach to federated data management and data-as-a-product. Design scalable governance, standards, and guardrails for quality, metadata, lineage, privacy and security. Partner with platform and architecture teams to enable self-service capabilities, define ownership and stewardship, and measure data operating model outcomes to drive business value.

Lead REA Group's federal and state government relations and stakeholder engagement, combining policy, advocacy and strategic communications. Build senior relationships with ministers, regulators and industry bodies, develop proactive government affairs and advocacy strategies, draft submissions and briefings, advise the Executive on political and regulatory risk, support issues and crisis management, and collaborate across Product, Customer and Financial Services to align external communications with commercial priorities. Leverage AI tools to improve engagement and contribute to Corporate Affairs strategy to protect and elevate REA's reputation.

Lead design and delivery of production-scale AI/ML products and platforms. Architect, build, deploy, monitor and improve ML systems (including LLMs, retrieval, ranking and generative AI). Drive ML lifecycle practices, data/feature foundations, evaluation frameworks and MLOps using Python, SQL and modern ML tools. Mentor engineers, set technical direction, ensure ethical, reliable, and scalable AI capabilities aligned to product priorities.

Manage a portfolio of property developer clients in Brisbane and Gold Coast to meet revenue targets. Identify prospects, build pipelines, prepare and deliver sales proposals and presentations, maintain client relationships, understand local market dynamics, and collaborate cross-functionally to drive advertising revenue.

Manage a portfolio of agency and direct advertiser clients to meet sales targets by selling REA Media solutions. Drive new business, collaborate on integrated content-led campaigns, liaise with product and programmatic teams, and manage internal stakeholders to deliver strong customer relationships and long-term revenue growth.

Manage and grow a strategic portfolio of customers through virtual and face-to-face engagement. Identify growth opportunities, drive product upgrades and retention, run quarterly business reviews, coordinate Hive team members, and execute customer engagement programs to increase product usage and revenue.

Lead and coach a small team of Relationship Managers, manage and grow a portfolio of tiered customers, identify growth opportunities, drive product usage through business reviews, and coordinate across Hive specialists to deliver sales targets and exceptional customer experience.

Set and own strategy and roadmap for DevX platform products; lead end-to-end discovery, delivery, launch and support; prioritise investments, track product performance using data, and collaborate with technical and business stakeholders to improve developer experience.