Jobs at REA Group

Lead and deliver scalable Salesforce and AWS integrations, drive technical strategy, maintain engineering quality (CI/CD, testing, security), mentor engineers, and support cross-team collaboration to meet product roadmap objectives.

Manage a portfolio of property developer clients in Brisbane and Gold Coast to meet revenue targets. Identify prospects, build pipelines, prepare and deliver sales proposals and presentations, maintain client relationships, understand local market dynamics, and collaborate cross-functionally to drive advertising revenue.

Lead REA Group's federal and state government relations and stakeholder engagement, combining policy, advocacy and strategic communications. Build senior relationships with ministers, regulators and industry bodies, develop proactive government affairs and advocacy strategies, draft submissions and briefings, advise the Executive on political and regulatory risk, support issues and crisis management, and collaborate across Product, Customer and Financial Services to align external communications with commercial priorities. Leverage AI tools to improve engagement and contribute to Corporate Affairs strategy to protect and elevate REA's reputation.

Build, run and evolve shared backend services, APIs, integrations and data capabilities for Financial Services consumer experiences. Own end-to-end delivery including design, release, monitoring and incident response. Improve platform boundaries, engineering practices, reliability, security and observability while mentoring teammates and supporting operational readiness in a regulated environment.

Manage a portfolio of agency and direct advertiser clients to meet sales targets by selling REA Media solutions. Drive new business, collaborate on integrated content-led campaigns, liaise with product and programmatic teams, and manage internal stakeholders to deliver strong customer relationships and long-term revenue growth.

Investigate and respond to fraud and privacy incidents, manage governance processes and incoming enquiries, escalate risks to Risk/Legal/Security, and collaborate with stakeholders to protect customers and improve controls while delivering excellent customer interactions.

Design, build and maintain data pipelines, models and APIs across ingestion, transformation and consumption. Lead technical design and architecture, resolve data quality and performance issues, support production with monitoring and automation, and mentor engineers. Work with Airflow/Breeze, BigQuery, Kafka, TypeScript/Node or Python, and cloud/DevOps tooling to deliver reliable, scalable property data platforms and APIs.

The Customer Experience Specialist resolves customer issues via various communication channels, leveraging multiple systems, while promoting customer loyalty and operational excellence.

Operate and optimise Workday and connected people platforms: configure modules, business processes, security, reporting and data loads; manage incidents, releases, testing and integrations; partner with stakeholders to deliver system improvements, automation and AI-enabled features that improve data quality and employee experience.

Lead architecture and delivery of scalable data solutions across squads. Design and optimise ETL/ELT workflows, mentor engineers, collaborate with data scientists and stakeholders, drive data modelling, orchestration, governance and strategic roadmap for the data platform.

Lead end-to-end product design across a portfolio, partnering with product and engineering to translate customer insight, business goals and technical constraints into scalable interaction and visual designs. Run discovery and research, prototype and test solutions, uphold accessibility and design system standards, mentor other designers, and measure product performance to drive continuous improvement.

Lead and support Customer Support leaders to deliver operational excellence across onboarding, fulfillment, support and payments. Drive metrics-driven performance, forecasting, capacity planning, process improvement, stakeholder collaboration and change initiatives to improve customer experience and scalable growth.

Manage, optimise and report on paid media campaigns across search, social, video, native and app channels. Support campaign budgeting, tracking/tag implementation, audience segmentation, and test-and-learn frameworks. Collaborate with stakeholders and analytics teams to improve performance and drive brand and product adoption.

Lead implementation of the Realtair platform for new customers, managing discovery, configuration, change management, onboarding workshops, and transition to Customer Success. Define success metrics, create implementation plans, monitor milestones, remove blockers, build stakeholder relationships, and collaborate with Sales, Product and Support to improve onboarding outcomes and achieve KPIs.

Lead strategic customer success for Realtair's Tier 1/2 enterprise customers: build executive relationships, drive adoption, retention and commercial growth, develop Success Plans, run executive reviews, mentor CSM team members, use customer health metrics to proactively manage risk and identify expansion opportunities while influencing product and cross-functional improvements.

Lead REA's enterprise approach to federated data management and data-as-a-product. Design scalable governance, standards, and guardrails for quality, metadata, lineage, privacy and security. Partner with platform and architecture teams to enable self-service capabilities, define ownership and stewardship, and measure data operating model outcomes to drive business value.

Manage a portfolio of residential customers as a strategic partner, drive retention and revenue growth via upsells and cross-sells, champion product adoption, run business reviews, and collaborate across Specialist Sales, Customer Success and Support. Act as a team mentor, contribute to portfolio and territory planning, and role-model commercial and customer-focused behaviours to lift team capability.

Lead brand and audience strategy for REA Group consumer brands, delivering end-to-end campaign planning, creative development, GTM for products, media and budget oversight, measurement and insights (brand tracking, MMM), sponsorship activation, and cross-functional stakeholder and agency management.

Manage and grow a portfolio of tiered customers within a defined territory, identify growth opportunities, drive revenue and product adoption, retain customers, coordinate with cross-functional Hive members (Specialist Sales, Customer Success, Support), and execute territory and engagement plans to meet renewal and cancellation targets.

Manage a portfolio of accounts to drive adoption, retention, and advocacy for REA SaaS products. Deliver value, monitor metrics, collaborate with Product/Marketing/Sales, identify risks/opportunities via analytics, and influence cross-organisational improvements to reduce churn and grow customer ROI.