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As a Staff Software Engineer at Q2, you will design, implement, and support custom software solutions. You'll work with a collaborative team, focus on both front-end and back-end components, and ensure adherence to security and performance policies. Mentoring teammates and engaging in problem resolution for live systems are key responsibilities.
The Associate Application Support Analyst provides first-line technical support for the Q2 Solution, troubleshooting basic customer issues over the phone, documenting cases accurately, and maintaining a knowledge of the Q2 Solution. Responsibilities include managing case queues, escalations, and maintaining customer relationships.
The HR Coordinator at Q2 will manage HR operations including onboarding, payroll processing, benefits administration, and compliance. Responsibilities also include maintaining HR records, generating reports, ensuring data integrity, and acting as a point of contact for employee inquiries to enhance the employee experience.