The Genesys Engineer will design and deliver customer experience solutions, install and configure Genesys software, and support large implementations.

The Senior IVR Architect will design and deliver CX solutions, work with clients on requirements, lead a development team, and ensure quality delivery.

The Senior Test Analyst will design and execute test cases for web applications, monitor test progress, and support client User Acceptance Testing efforts.

The Test Analyst will design and deliver testing strategies, develop test cases, execute tests, monitor progress, and communicate with stakeholders effectively.

Lead a team of testers in planning and executing web and IVR testing efforts, developing test plans, and managing project tools to ensure timely delivery of customer experience solutions.

The Account Executive will prospect new accounts, build a pipeline, drive revenue, and maintain client relationships, focusing on Contact Center and CRM solutions.

Design and deliver customer experience solutions using machine learning techniques, analyze customer data, implement ML algorithms, and automate processes.

The DevOps Engineer will design and manage AWS environments, validate software releases, execute SQL for applications, and troubleshoot using Unix.

The Genesys Developer will design and develop Genesys solutions, facilitate meetings, document requirements, and mentor team members.

The Genesys Cloud Engineer will design and implement customer experience solutions using Genesys Cloud, focusing on call flows and technical support.

Develop and maintain user interface elements, utilize Vaadin, and train team members on front-end development while focusing on customer experience solutions.

The Data Analyst will analyze caller behavior data, design Tableau reports, and provide insights to improve customer experience in IVR applications.

The CX Business Architect will design, test, and deliver customer experience solutions while leading business requirements sessions and maintaining client relationships.

Design and deliver customer experience solutions, lead development teams, analyze requirements, code, test, and maintain software applications.

The Senior Java Developer will design and deliver CX solutions, support web development, define requirements, and perform coding, testing, and maintenance of applications.

Design and deliver customer experience solutions; create user interfaces, wireframes, and prototypes; lead design sessions; collaborate with clients and developers.

The Customer Experience Analyst will improve IVR operations through data analysis, optimization methods, and recommendations, focusing on Mandarin-speaking customers.

The Senior IVR Developer will design and develop IVR applications, collaborate on technical requirements, and ensure timely delivery with quality standards.

The IVR Developer will design and deliver customer experience solutions, collaborating with team members to meet business and technical requirements.

Design, develop, and administer databases for analytics and applications, with responsibilities including SQL maintenance, integration, and cloud solutions.