PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Test Analyst to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. The successful candidate will demonstrate an ability to champion the customer experience, demonstrate skill in managing multiple functional area interests, and have a demonstrated skill set and passion for testing.
The Test Analyst will have the following accountabilities:
- Identifying testing efforts required based on design and requirement documents
- Developing test cases/scripts for functional and regression testing
- Effectively executing web application test cases to meet project deadlines
- Working with project tools (Microsoft TFS) for test case management & execution, defect reporting, and training others where needed
- Identifying areas for test automation as well as developing test automation configurations & scripts
- Anticipating tasks to meet schedule deadlines and resolving issues to avoid delays
- Monitoring individual test progress by constantly assessing assigned work against deadlines
- Presenting testing status to team leads and managers
- Creating a fun and conducive working environment for maximum throughput
Required Skills:
- Bachelor's degree in a Computer Science, IT Management, or related field
- Minimum 3 years of experience executing and reporting on web application test efforts
- Minimum 3 years of experience writing test cases/scripts for web applications
- Experience with QA strategies and best practices for web application testing
- Experience writing SQL queries to condition and access test data and to validate results
- Strong interpersonal communication skills
- Excellent verbal and written communication skills and the ability to interact with a diverse group including executives, managers, and subject matter experts (technical and non-technical)
- Strong attention to detail
Desired Skills:
- Previous State of California government testing experience
- Experience with Microsoft Team Foundation Server or Azure DevOps ALM tools, including Microsoft Test Manager or Azure Test Plans
- Experience with IVR (Interactive Voice Response) testing
- Experience with Tricentis Tosca (test automation tool)
- Experience with cross-browser testing
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What We Do
PTP is a consulting firm wholly focused on helping organizations deliver strategic customer experience solutions that drive revenue.
We provide strategy, implementation and support services across the most common Contact Center, CRM and Security technology platforms, and unlike most business consulting firms, we are fast, flexible, and performance-driven.
