Prosodica

Prosodica

HQ
Chicago, IL
20 Total Employees
Year Founded: 2012
Prosodica uses conversational analytics to humanize the way enterprises improve their business.

Prosodica provides an enterprise-grade voice and speech analytics engine that businesses use to gain deep insights into customer experiences, employee engagement, and customer satisfaction. Using state of the art artificial intelligence, the engine automatically tags, classifies, and scores every customer conversation to drive interactive data visualizations that identify operational areas of risk tying them to specific processes or workgroups for actionable remediation. Prosodica democratizes data, providing customer experience analysis and call scoring to all levels of the organization from executives to the front-line where the system provides personalized coaching advice to representatives with every completed conversation.


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Prosodica Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Each employee’s balance of remote and on-site work is based on how they work best, and when in-person collaboration is most effective.

Typical time on-site: Flexible
HQChicago, IL

What the Team is Saying

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Technology We Use

AWS (Amazon Web Services)
AWS (Amazon Web Services)
SERVICES
CSS
CSS
LANGUAGES
Cypress
Cypress
FRAMEWORKS
JavaScript
JavaScript
LANGUAGES
Jupyter
Jupyter
FRAMEWORKS
Kafka
Kafka
FRAMEWORKS
Kubernetes
Kubernetes
FRAMEWORKS
Microsoft SQL Server
Microsoft SQL Server
DATABASES
MongoDB
MongoDB
DATABASES
Node.js
Node.js
FRAMEWORKS
Python
Python
LANGUAGES
R
R
LANGUAGES
React
React
LIBRARIES
Rust
Rust
LANGUAGES
Scala
Scala
LANGUAGES
SQL
SQL
LANGUAGES
TypeScript
TypeScript
LANGUAGES
GraphQL
GraphQL
LANGUAGES
Confluence
Confluence
PROJECT MANAGEMENT
Figma
Figma
DESIGN
Google Analytics
Google Analytics
ANALYTICS
Illustrator
Illustrator
DESIGN
JIRA
JIRA
PROJECT MANAGEMENT
Miro
Miro
DESIGN
Tableau
Tableau
ANALYTICS
PyTorch
PyTorch
ANALYTICS
NLP
NLP
ANALYTICS
GPT3
GPT3
ANALYTICS
openAI
openAI
ANALYTICS
Microsoft Teams
Microsoft Teams
COLLABORATION

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