Jobs at Prophix Software Inc

Designs Prophix One solutions by translating client requirements into technical system designs. Coaches consultants, conducts design reviews and model audits, maintains implementation standards, advocates for customer needs with Product Management, supports pre-sales proofs of concept, and contributes finance expertise to Sales and Marketing. The role manages concurrent client engagements while improving delivery methodology and team capabilities.

Designs, develops, tests, and maintains data integrations connecting customer cloud and on-premises systems to the Prophix platform. Builds reusable APIs and real-time interfaces, contributes to integration architecture and strategy, automates reliable data processes, and supports stakeholders and engineers. The role also involves project management, technical leadership, mentoring, enforcing integration standards, and helping customers transition to secure, scalable cloud-based data environments.

Manages and grows referral, reseller, and ISV partner accounts across North America. Responsibilities include recruiting and onboarding partners, developing territory and partner plans, driving pipeline and revenue, supporting sales cycles, presenting value propositions, coordinating partner campaigns and enablement, forecasting, and maintaining pipeline records. The role collaborates with marketing, sales, finance, professional services, and customer support teams and represents Prophix at partner events.

Leads a global Customer Success organization across regions and product lines. Owns GRR, NRR, customer health, retention, adoption, and renewal outcomes while developing scalable strategies, playbooks, and processes. Coaches managers and team leads, manages escalations and strategic accounts, partners with Sales, Product, Professional Services, and Revenue Operations, and reports performance insights to executive leadership. Drives customer loyalty, expansion opportunities, operational efficiency, and continuous improvement through data, technology, and AI-enabled tools.

Own expansion revenue across existing Prophix accounts by identifying opportunities for new modules, additional users, cloud migrations, and deeper executive engagement. Manage full B2B sales cycles, maintain pipeline coverage and forecast accuracy, build relationships with CFOs and finance leaders, conduct executive business reviews, and collaborate with Customer Success, Professional Services, Marketing, Legal, and Cloud teams to close expansion deals.

Leads EMEA Professional Services delivery for CPM and FP&A software implementations. Manages a portfolio of concurrent client engagements, develops consultants, oversees project quality and timelines, resolves escalations, supports presales scoping, and improves delivery methodologies. The role also drives adoption of planning tools, capacity forecasting, AI-assisted workflows, and scalable professional services practices.

Manage a portfolio of customer accounts, serving as the primary contact and driving adoption, value realization, retention, renewals, and expansion. Develop success plans, provide onboarding and training, monitor customer health, analyze usage trends, coordinate cross-functional interventions, and communicate customer feedback internally. The role requires strong communication in English and French, analytical ability, stakeholder management, organization, and comfort working with SaaS, CPM, FP&A, or ERP platforms.

Lead a global Customer Success organization responsible for retention, growth, customer health, adoption, renewals, and strategic account relationships. Build scalable cross-product strategies, playbooks, processes, and metrics while coaching managers and developing organizational depth. Partner with Product, Sales, Professional Services, and Revenue Operations to improve customer outcomes and commercial performance. Report portfolio insights to executives, manage escalations, support expansion opportunities, and leverage AI, customer platforms, and data-driven programs.

Leads Prophix’s global Solutions Engineering presales organization, including team development, capacity planning, enterprise demonstrations, proof-of-concept engagements, competitive positioning, enablement, hiring, and performance reporting. Partners with Sales, Product, Marketing, and Customer Success to accelerate pipeline, improve win rates, inform product strategy, and scale presales capabilities across regions and markets.

Own a portfolio of mid-market and enterprise finance accounts, drive product adoption and value realization, lead renewals and escalations, identify expansion opportunities, and coordinate cross-functional teams to protect and grow ARR while acting as the voice of the customer.

Lead Prophix’s Managed Services partner ecosystem across EMEA. Build strategic relationships with Big 4, advisory, accounting, and finance consulting firms; create joint business plans; identify and activate new partners; own pipeline and recurring revenue targets; support complex sales cycles; establish scalable onboarding and enablement processes; coordinate cross-functional teams; and provide market feedback to shape product and commercial strategy.

Conduct high-volume outbound prospecting through phone, email, and LinkedIn; research accounts, personalize outreach, qualify prospects, and secure sales meetings. Maintain Salesforce records, analyze performance metrics, collaborate with Sales, Marketing, and Revenue Operations, participate in training, and stay informed about product capabilities, industry trends, and competitors. This role supports pipeline growth and offers an opportunity to build a career in B2B SaaS sales.

Own and grow a defined mid-market territory in Australia selling Prophix CPM software. Manage full sales cycle, build pipeline, engage senior stakeholders, apply MEDDICC/MEDDPICC qualification, collaborate with pre-sales and services, and expand accounts through cross-sell and relationship building to drive revenue and retention.

Own the full sales cycle for Core Mid-Market accounts across the UK, from prospecting and qualification through negotiation and close. Generate net-new pipeline, expand existing customer relationships, and sell Prophix’s Corporate Performance Management platform. Collaborate with inside sales, pre-sales, and professional services teams, manage territory forecasting, apply MEDDICC or MEDDPICC frameworks, and engage stakeholders from operational users to C-suite decision-makers.

Sell Prophix One CPM software to mid-market accounts across a defined territory. Manage full sales cycle, cross-sell, qualify leads, collaborate with presales and services, maintain client relationships, and meet territory revenue goals.

Sell Prophix One CPM software within a defined territory, manage full sales cycle, cross-sell to existing customers, generate and qualify opportunities, collaborate with pre-sales and services, and maintain strong client relationships to drive revenue growth.

The Solution Engineer will lead consultative discussions with Finance stakeholders, deliver presentations, configure proofs of concept, and support account expansion opportunities by demonstrating tailored solutions to customers.

Lead architecture and technology decisions for a cloud-native, multi-tenant SaaS platform. Design secure, scalable solutions, prototype across stacks, mentor engineers, guide hiring, and evaluate AI-assisted development tools from concept to production.

Lead design and delivery of product training and enablement for customers and internal teams. Build learning strategy, create instructional content, facilitate sessions, integrate learning technologies and AI, measure program impact, and coach a small team to drive capability and business outcomes.

Design, build, and ship production-grade distributed features within cross-functional agile teams. Contribute to architecture, prototype solutions, write automated tests, debug and profile distributed systems, resolve defects, coordinate technical dependencies, perform code reviews, and share knowledge to improve product quality and team practices.