Jobs at Profound

Own day-to-day office operations for the SF office: supplies, maintenance, security, vendor coordination, onboarding touchpoints, event support, and being the primary in-office point person to ensure a functional, organized workplace.

Serve as the HR business partner for the Go-to-Market organization, advising leaders on org design, workforce planning, performance management, employee relations, promotions, and change management. Lead GTM HR cycles (reviews, comp, promotions), analyze people metrics to recommend interventions, partner with TA and specialists, and coach managers to scale a high-growth commercial org.

Provide hands-on HR generalist support for the London office, with emphasis on GTM teams. Own onboarding, policy interpretation, performance management, employee relations, HR systems, hiring/onboarding logistics, compliance with UK employment law, manager coaching, and core HR cycles while helping build People processes and culture.

Lead product marketing focused on post-sale/customer lifecycle: positioning, messaging, launches, enablement, and content to drive adoption, retention, and expansion. Partner closely with Customer Success, Product, Sales, and GTM teams to translate product changes into customer-facing materials, measure launch impact, and maintain the changelog and case studies.

Own product strategy and execution for a core product area (analytics, agents, or verticals). Define measurement, drive cross-functional delivery, conduct customer discovery, and partner with Sales/Marketing to deliver impactful AI-powered marketing features.

Own high-volume onboarding and enablement for Scaled and Mid-Market customers: run recurring sessions, build scalable curriculum and enablement materials, resolve escalations, track implementation metrics, surface product gaps, and evolve processes to drive rapid time-to-value and operational efficiency.

Own foundational platform systems (IAM, permissions, billing, notifications, authentication) for enterprise customers. Drive strategy, discovery, execution, and delivery; work cross-functionally with engineering, design, security, sales, and customer success; engage customers for discovery and feedback; optimize team velocity and product quality.

The Customer Enablement Manager designs and manages onboarding for customers, running sessions and building systems to ensure successful implementation and user education.

Own end-to-end customer relationships for Ads Studio beta accounts: onboarding, pixel implementation, bidding and campaign setup, reporting, account health monitoring, and translating customer needs into product requirements while building repeatable playbooks.

Own a small portfolio of 5–10 strategic enterprise customers, drive outcomes with the Profound AI search platform, manage complex stakeholder engagements, mentor junior team members, and collaborate cross-functionally to resolve technical challenges and shape customer strategy.

Lead and scale Profound's global partnerships strategy, building GSI, agency, and cloud marketplace programs. Own partnership-sourced revenue, negotiate complex agreements, manage cross-functional launches, and serve as executive partner owner while representing the company externally.

Hands-on Brand Designer to define and evolve Profound’s visual identity across campaigns, website, events, social, and physical experiences. Build scalable brand design systems, lead campaign creative from concept to delivery, collaborate with marketing, product, and leadership, and raise creative standards while experimenting and executing high-quality work under deadline.

As an Account Executive at Profound, you'll manage the complete sales cycle, driving revenue through tailored approaches and strategic relationship building with prospects.

The Data Engineer will maintain and optimize data pipelines, manage infrastructure, support ML workflows, and collaborate with teams on data products.

The GTM Recruiter will manage full-cycle recruiting for non-technical roles, focusing on building a sales team and creating sourcing strategies.

As a Forward Deployed Engineer, you'll help clients integrate Profound's platform, write production code, and drive technical discussions with Fortune 500 companies.

As a People Operations Associate, you'll manage recruiting, onboarding, payroll, benefits, and compliance, while scaling people infrastructure internally.

Lead and scale the mid-market sales team at Profound, focusing on driving revenue growth through a consultative approach, overseeing the full sales cycle, and mentoring Account Executives.

As a Product Designer at Profound, you will create exceptional design experiences that enhance visibility for brands in AI platforms, focusing on innovation and creativity.

As a Technical Recruiter at Profound, you'll source, screen, and close candidates for technical roles, manage recruitment processes, and collaborate with leadership on hiring strategies.