Jobs at Profound

Own and scale recruiting operations: hire and lead recruiting coordinators, architect ATS and recruiting tech stack, build AI-enabled automations, create hiring dashboards and SLAs, enable hiring managers with guides and training, and partner on headcount planning to improve pipeline conversion and time-to-hire.

As a Mid-Market Sales Manager, you will lead the sales team, manage the sales cycle, develop strategies, and build customer relationships to drive revenue growth.

As VP of Account Management, you will lead the account management organization, focusing on customer retention and expansion, shaping revenue strategy, and coaching managers.

Manage a portfolio of 40–60 agency accounts to drive renewals and expansion. Co-manage customer lifecycle with engagement teams, build agency and client relationships, map organizations, manage pipeline and forecasts, lead executive business reviews and negotiations, and collaborate cross-functionally to drive adoption and measurable ROI.

Build Profound's creator marketing program from scratch: identify and cultivate B2B creators, manage end-to-end partnerships, convert proprietary research into creator-driven content, grow a creator community, collaborate with cross-functional teams, and define measurement linking creator work to awareness, engagement, and pipeline.

As Senior Commercial Counsel, you'll negotiate contracts, create templates, and guide legal ops while monitoring compliance with regulations.

As the Product Manager for Web Presence, you'll own the marketing website, optimizing it for conversions, managing projects, and collaborating with design and engineering teams to enhance web performance and user experience.

As Content Lead, you will oversee content production for Profound University, creating structured courses and managing production operations to build a comprehensive course catalog for Marketing Engineering.

Oversee and enhance Profound's real estate and workplace operations, ensuring efficient space utilization, culture promotion, and smooth office functioning across locations.

Manage a portfolio of 45–55 mid-market customers as the primary advisor. Own onboarding, implementation, and success planning to drive measurable outcomes, collaborate with Sales/Product/Engineering, and develop scalable and white-glove strategies while becoming an expert in AI search and large language models.

Serve as primary advisor for 25–35 enterprise customers, owning onboarding through measurable outcomes. Conduct strategic reviews, identify opportunities and risks, build stakeholder relationships, become an AI search and LLM expert, multi-thread engagements, and partner with Sales, Product, Engineering, and Account Management to optimize implementations and resolve technical challenges.

Partner with Sales, Product, and Engineering to deliver scaled, tech-touch customer success for SMBs. Own onboarding, automation, and full customer journeys to drive adoption and measurable business outcomes while collaborating to resolve technical challenges and align value delivery with commercial goals.

The Sales Proposal Specialist will manage the proposal process for enterprise deals, coordinate security questionnaires, and collaborate across teams to ensure successful submissions.

As Strategic Partnerships Manager, you'll develop partnerships, execute deals, collaborate cross-functionally, manage relationships, and drive market intelligence initiatives.

The Product Manager will define the vision and roadmap for an AI-native content management system, overseeing its creation, review, and publication processes while collaborating with customers, engineering, and design.

Manage and develop a global Support Engineering team, establish 24/7 support operations, and oversee customer technical support strategy and metrics.

Partner across teams to build financial models, drive strategic analyses on pricing, investment, and growth, support international expansion, and lead high-impact ad hoc projects to inform business decisions.

The role involves managing data partnerships, optimizing data supply chains, coordinating with multiple teams, and supporting pricing strategies. An understanding of the AI data landscape is crucial.

As a Content Marketing Manager, you will develop content strategies, create multi-format content, lead video production, collaborate with teams, and use analytics to drive effective storytelling about AI and brand visibility.

In this role, you'll manage GTM metrics, optimize sales processes, forecast revenue, and implement analytics tools while collaborating across departments.