Search the 15 jobs at Prezzee

As a Customer Success Manager at Prezzee, you will support clients during onboarding and throughout their journey, ensuring they achieve their goals. You will maintain communication, identify opportunities for growth, and collaborate with internal teams to enhance client solutions, using data to monitor client health.

As a Senior Software Engineer at Prezzee, you will collaborate with a talented team to develop the company's global gift card solutions. Responsibilities include delivering quality code, mentoring junior engineers, and applying best software engineering practices within an agile environment.

As a Technical Lead at Prezzee, you will lead a collaborative agile team, ensuring best practice in software engineering across projects. Responsibilities include ownership of projects, designing quality code, managing pipelines, and mentoring team members, while balancing integration work with greenfield projects.

As a Copywriter, you will create and edit compelling content for various channels targeting a Canadian audience. You'll collaborate with marketing and design teams, apply SEO strategies, proofread materials, and ensure brand consistency while engaging customers throughout their journey.

As an Account Manager at Prezzee, you will manage a portfolio of accounts, develop and implement reward programs, and provide excellent customer experiences. Responsibilities include client engagement, onboarding, and identifying market opportunities to grow account value.

As an Account Executive at Prezzee, you will onboard new clients, drive sales conversions, and build strong relationships with B2B clients. You will lead demos, manage inquiries, support lead generation, and collaborate with internal teams to ensure an exceptional client experience.

As a Data Management Specialist at Prezzee, you will document data flows, schemas, and business metrics, ensuring their accuracy and usability. Responsibilities include identifying data quality issues, collaborating with technology teams, and presenting findings clearly to business stakeholders. You will also maintain master data management processes and seek efficiencies in existing workflows.

As a Data Management Specialist, you will document and optimize Prezzee's data ecosystem, ensuring the accuracy and accessibility of data sources and flows. You will work with cross-functional teams to establish metrics, resolve data inconsistencies, and present data-driven insights to support decision-making.

Join Prezzee as a Senior Software Engineer (Frontend or Fullstack) to work on a global digital gifting platform. Contribute to disruptive market ambitions, mentor junior developers, and drive best practice software engineering techniques.

As a QA Engineer, you'll drive quality in software development by working closely with engineers, automating testing processes, and collaborating with product and project management teams to ensure high-quality releases and improvements.

The Senior Manager - Customer Operations will lead a regional team of customer care agents, manage BPO contracts, drive performance metrics, and improve customer service procedures. This role involves coaching, mentoring, and collaborating with internal stakeholders to ensure effective customer resolutions and continuous improvement processes. The manager will also participate in product feature launches and strategy recommendations based on customer feedback.

The Senior Manager of Customer Operations is responsible for managing a regional team of customer care agents, ensuring service delivery, mentoring staff, managing BPO contracts, and monitoring customer feedback. The role emphasizes performance improvement and the establishment of a global sales operations capability to support company growth.

As a Scrum Master at Prezzee, you will coach teams to solve problems, deliver product enhancements, and facilitate Scrum events. You’ll ensure the team understands product goals and assists the Product Owner in maintaining the backlog. Your role involves removing obstacles and fostering a culture of self-organization and continuous improvement.

As a Scrum Master, you will coach self-organizing teams, ensure understanding of product goals, maintain a healthy backlog, facilitate Scrum events, and help the team deliver on commitments while removing obstacles. You'll also support continuous improvement and team collaboration.

As a Technical Lead, you will guide a team of engineers, ensuring best practices in software development, managing CI/CD pipelines, addressing design requirements, and contributing to both integration work and greenfield projects.