Jobs at Port.io

Act as the primary technical lead for customer accounts, drive onboarding and adoption of the Agentic SDLC platform, monitor technical account health, mitigate risks, advocate customer needs to product and sales teams, and identify expansion opportunities to grow and retain accounts.

Act as customers' technical advisor to drive onboarding, adoption, and retention of Port's Agentic SDLC Platform. Develop success strategies, oversee account technical health, mitigate risks, liaise with internal teams, and identify expansion opportunities to deliver customer value.

Act as a technical trusted advisor to onboard, drive adoption, and ensure technical health of customer accounts. Develop success strategies, mitigate risks, coordinate with Sales/R&D/Marketing, and identify expansion opportunities.

The Senior Full Stack Engineer will develop solutions for internal developer portals, handling both frontend and backend tasks, and is experienced in complex system design.

Manage end-to-end deal desk and quote-to-cash processes, maintain CRM hygiene (HubSpot), own territory/account assignments, optimize sales processes and tools, produce analytics and reports, and document SOPs to support Sales, Finance, and Legal.

Shoot and edit brand, social, and event video content using in-house studio and Sony FX3. Manage edits from brief to picture lock, apply LUTs and basic color grading, collaborate on shoot planning, and keep project assets organized. Travel occasionally for conferences and off-site productions.

Owner of technical go-to-market for Port: craft demo-driven product narratives, build and manage demo environments, create technical content and training, and partner cross-functionally to translate platform capabilities into customer value.

Serve as a post-sale technical advisor designing and implementing scalable, secure IDP architectures. Lead discovery and architecture workshops, create solution designs and playbooks, enable customers on Port configurations, and collaborate across Product, Engineering, and Customer Success to drive platform adoption and feedback.

Define and deliver technical product narratives, build and maintain demo environments, create demo videos, reference designs, tutorials, and technical enablement. Collaborate with Product, Engineering, Sales, Partners, and CSMs to translate complex platform features into customer-facing value and training materials.

Own and build the companys end-to-end procurement function: design policies and workflows, manage vendor relationships, negotiate contracts and renewals, run supplier sourcing and market research, lead cost-reduction initiatives, enforce procurement governance, and implement procurement automation.

Own and grow a quota-carrying book of Enterprise and Mid-Market customers, driving renewals, expansion ARR, and net revenue retention. Lead end-to-end renewal and expansion motions, forecast and negotiate contracts, identify upsell/cross-sell opportunities, build executive relationships, and partner with Sales, Customer Success, and Product to drive adoption and inform product strategy.

Serve as a post-sale technical advisor to design, implement, and drive adoption of Port's developer platform. Lead discovery and architecture workshops, produce solution designs and reference architectures, validate customer environments, deliver enablement, and collaborate cross-functionally to capture best practices and improve outcomes.

Plan and execute co-marketing programs and joint launch plans with strategic technology partners across the SDLC. Create co-branded content, webinars, demos, and enablement materials. Coordinate messaging, assets, and timelines with internal teams and partners. Track campaign execution, partner participation, and attribution while building repeatable, scalable partner marketing motions.

Provide day-to-day IT support for US and remote employees, manage procurement and device lifecycle, onboard/offboard accounts and hardware, support SaaS apps, maintain office networks, ensure SOC2 compliance, and use automation/AI tools to improve IT workflows.

Create and host short-form technical videos to evangelize Agentic-SDLC; demo product features, build community engagement, collaborate with product/sales/engineering, and produce rapid hands-on tutorials and content.

Create and host short-form technical videos to evangelize Agentic-SDLC and Port. Translate complex features and use cases into engaging demos, build community, partner with Product/Sales/Engineering, and produce rapid hands-on tutorials and social content.

Act as the primary technical advisor for customers, lead tailored onboarding and adoption strategies, monitor account technical health, liaise with internal teams, and identify expansion opportunities to drive retention and growth.

Own an AI platform pillar end-to-end: research customers and data, define roadmap and metrics, design UX across UI/API/CLI/chat, collaborate cross-functionally, enable agent and developer workflows, and iterate on adoption and impact.

Serve as a post-sale technical advisor to design, implement, and drive adoption of Port's Agentic SDLC platform. Lead discovery and architecture workshops, create solution designs and reference architectures, validate customer environments, deliver enablement, document best practices, and collaborate cross-functionally to ensure scalable, secure IDP implementations.

Create compelling technical product narratives, demos, and enablement content. Configure and manage demo environments, produce demo videos, reference designs, tutorials, and documentation. Partner closely with Product, Engineering, Sales, Marketing, and Partners to translate complex platform capabilities into clear customer value and training materials.