Teams at Port.io

Own post-sale customer success, renewals, retention, adoption, and expansion for strategic B2B SaaS accounts. Build executive relationships, manage multi-threaded stakeholder engagement, diagnose platform engineering challenges, drive product adoption, develop expansion pipelines, forecast revenue, and prevent churn. Coordinate cross-functional teams to deliver customer outcomes while providing customer intelligence to Product and Sales leadership.

Lead and grow a US sales engineering team across the Americas. Responsibilities include coaching SEs, managing technical evaluations and POCs, supporting strategic enterprise deals, hiring and onboarding team members, defining scalable SE processes, improving enablement, leveraging AI and automation, and translating customer insights into product feedback. The role requires hands-on technical involvement in demos, architecture discussions, escalations, and competitive situations while partnering closely with sales, product, engineering, and technical success teams.

Lead and manage multiple AI-focused engineering teams while driving org-wide AI SDLC transformation. Improve developer experience with AI-driven tools and agentic workflows, set architectural vision, mentor leaders, and coordinate cross-functional delivery to ensure scalable, reliable, and observable AI-enabled platform development.