Jobs at Pluxee

Designs, develops, integrates, and maintains scalable full-stack web applications, APIs, and digital services. Collaborates with product, design, QA, and DevOps teams in an agile environment; participates in code reviews, testing, debugging, CI/CD, performance optimization, security improvements, and technical issue resolution. The role also supports automation initiatives and explores AI-enabled solutions and emerging technologies.

Provides operational accounting support and financial analysis, including journal entries, complex reconciliations, general ledger maintenance, closing activities, financial reporting, variance analysis, and KPI reporting. Collaborates with finance and business teams to resolve accounting issues, supports audits and internal controls, and contributes to process improvements, system upgrades, reporting enhancements, and finance automation.

Acquire, onboard, and manage affiliate and merchant partners across the Sofia region. The role focuses on partner retention, growth, profitability, sales target achievement, relationship development, performance tracking, market intelligence, and business development. Responsibilities include cold calling, field visits, needs analysis, partner feedback collection, Salesforce reporting, and collaboration with Sales and Marketing teams. Regular travel is required.

Leads local product strategy, roadmap prioritization, discovery, delivery, launch, and lifecycle optimization. Translates customer and business needs into product requirements, measurable outcomes, and prioritized backlogs while collaborating with global Product, Technology, and business teams. Oversees go-to-market readiness, product KPIs, customer insights, and continuous improvement. Requires strong stakeholder influence, analytical decision-making, and the ability to balance local market needs with global platform capabilities.

Acquire strategic enterprise clients through consultative B2B sales. Responsibilities include prospecting, stakeholder discovery, solution selling, customized proposal development, tender and RFP support, business case creation, demos, legal reviews, contract negotiation, Salesforce pipeline management, forecasting, and cross-functional collaboration. The role targets complex, long-cycle deals involving HR, finance, procurement, and executive stakeholders, positioning Pluxee’s SaaS platform as an employee engagement solution.

Supports local payment operations through KPI monitoring, reporting, reconciliations, incident tracking, process analysis, operational controls, compliance follow-up, stakeholder coordination, and continuous improvement. The role analyzes workflows and operational data, identifies inefficiencies and risks, maintains documentation, supports fulfillment and production coordination, and improves dashboards, reporting, automation, and governance practices.

Implements SEO and GEO strategies across local markets to increase organic traffic, search rankings, domain visibility, and engagement. Responsibilities include technical SEO audits, keyword research, on-page and off-page optimization, content strategy, link building, LLM performance monitoring, and reporting through analytics and SEO tools. The specialist collaborates with content, product, and marketing teams and requires bilingual Czech and Polish fluency, English proficiency, and 3–5 years of SEO experience.

Creates and optimizes digital content for lead generation, local marketing campaigns, websites, newsletters, landing pages, and employer branding. Develops content strategies aligned with SEO and GEO, explores innovative formats such as AI, video, podcasts, and webinars, and supports campaign performance tracking through analytics dashboards. Collaborates with marketing, sales, product, creative, and local digital teams to ensure compelling, brand-aligned messaging and improved organic acquisition.

The Data Analyst translates business needs into analytical solutions, produces Power BI dashboards and reports, performs statistical analysis using R or Python, queries data with SQL, and develops data models and visualizations. The role partners with business, engineering, and governance teams to improve decision-making, data quality, and operational performance across Pluxee’s international B2B2C ecosystem.

Manage customer and stakeholder relationships across onboarding, support, renewals, contracts, retention, and cross-sell activities. Conduct onboarding, manage tickets, maintain Salesforce records, identify churn and commercial opportunities, and coordinate with Customer Care, Sales, Operations, Finance, and Product. Contribute customer insights and process improvements to optimize journeys, workflows, communications, and service quality.

Manage a portfolio of mid-sized B2B clients through remote engagement, quarterly reviews, usage monitoring, retention planning, upselling, renewals, and satisfaction initiatives. Track account activity and opportunities in Salesforce, coordinate with sales, onboarding, support, product, and merchant teams, and advise clients on employee benefit strategies. The role requires bilingual Spanish and English communication, consultative selling, CRM proficiency, and the ability to manage multiple commercial activities in a hybrid environment.

Leads Pluxee’s corporate, internal, executive, PR, media, reputation, crisis, and campaign communications. Owns messaging, narrative, content, brand expression, editorial planning, agency relationships, budgets, governance, and integrated campaign delivery. Advises senior stakeholders, manages communication channels and compliance, coordinates cross-functional teams, and leads the Communications team. Requires at least seven years of relevant experience, people-management experience, strong writing and stakeholder skills, and fluency in English and relevant local languages.

Provides first-level customer support in French and English across phone, email, chat, and social channels. Handles queries, troubleshoots standard issues, documents interactions in CRM systems, manages case escalations, and follows up with customers. The role emphasizes empathy, service quality, data accuracy, compliance, teamwork, and continuous learning while developing greater autonomy and product expertise.

Manage, retain, and expand a portfolio of small business accounts in Belgium. Responsibilities include cross-selling, up-selling, contract negotiation and renewals, client onboarding, churn prevention, competitor research, CRM management in Salesforce, and participation in events. The role requires remote and phone-based selling, strong customer relationship skills, French and/or Dutch proficiency, digital tool proficiency, and occasional support for onboarding new hires.

Drive consultative sales of group health and life insurance to corporate clients. Manage opportunities from qualification through proposals, negotiations, contracting, closing, and handover. Develop quotations, assess policy terms, cross-sell within existing accounts, support and train the sales network, maintain Salesforce pipeline accuracy, and collaborate with Account Management, Operations, Product, and Legal.

Own product features end-to-end across backend, frontend, AI-assisted workflows, observability, and deployment. Design resilient, distributed, event-driven systems handling high-volume benefits and payment workflows. Ensure data consistency through automated testing, load simulations, and performance monitoring. Provide technical leadership through code reviews, mentoring, and engineering documentation while using AI tools to accelerate development.

The Offer Manager defines and owns the end-to-end offer proposition, shaping offer visions and strategies based on market insights, leading partnerships, and collaborating with product and go-to-market teams for successful launch and performance monitoring.

Manages and grows existing mid-sized client relationships through business reviews, platform adoption monitoring, upselling, cross-selling, renewals, and retention efforts. Uses Salesforce to track client health, risks, opportunities, and engagement actions. Collaborates with internal teams to align solutions with client objectives and supports benefit deployment change management. Requires consultative selling, negotiation, communication, portfolio management, and coordination across multiple commercial activities.

Acquires strategic enterprise clients through consultative, full-cycle B2B sales. Responsibilities include prospecting, stakeholder discovery, solution selling, customized proposals, RFP and tender support, business-case development, product demonstrations, legal reviews, contract negotiation, Salesforce pipeline management, forecasting, and cross-functional collaboration. The role targets complex, long-cycle deals with HR, finance, procurement, and executive stakeholders. Hybrid work and occasional travel may be required.

Develops merchant acquisition and business growth opportunities for Pluxee. Responsibilities include prospecting and signing merchants, expanding partner networks, launching products and services, coordinating projects, improving processes and performance, supporting commercial planning, defining requirements, documenting procedures, and enabling organizational adoption through training. The role collaborates with marketing, customer experience, merchant services, analysts, and technology teams while monitoring execution, governance, KPIs, and commercial targets.