Teams at Pluxee

Transform data into actionable insights across multiple countries: produce Power BI dashboards, run ad-hoc analyses and statistical models (regression, time series), design data visualizations and models, partner with business stakeholders and data engineering, and uphold data governance and quality.

Manage and optimize B2C and B2M marketing automation platforms to design personalized email and lifecycle campaigns, build lead generation and nurturing workflows, integrate with CRM systems, monitor performance, and collaborate with cross-functional teams to improve engagement, retention, and conversion.

Map and analyze end-to-end customer journeys, collect and analyze feedback (NPS, CSAT, CES), identify pain points and improvement opportunities, support process improvements and roll-outs, create CX documentation and dashboards, and enable frontline teams to deliver consistent, empathetic, brand-aligned experiences.