Plenti
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The Pricing Analyst at Plenti will develop and execute pricing strategies to optimize profitability through data and financial analysis. Responsibilities include producing reports to support pricing decisions, analyzing large datasets, and communicating results to stakeholders, while fostering a culture of continuous improvement in pricing strategies.
The Credit Risk Manager will identify, assess, and manage credit risk while developing credit risk strategies, policies, and procedures. Key responsibilities include collaborating on credit processes, maintaining risk reports, monitoring regulatory risks, and effectively communicating with various departments.
As a Financial Hardship Specialist, you will manage hardship requests from customers, ensuring compliance with regulatory standards. Responsibilities include assessing financial hardship applications, liaising with collections agencies, and providing tailored solutions to help customers restore their loans. Strong communication and organizational skills are essential.
The Customer Success Representative at Plenti plays a key role in delivering sales growth in the Personal and Auto loans industry. Responsibilities include assisting customers in getting faster and fairer loans through inbound/outbound calls and email enquiries, providing personalized customer journeys, and contributing to sales and relationship management.
In this role, the Customer Support Specialist will handle customer communications related to Plenti's services, assisting with inquiries via calls and emails, ensuring regulatory compliance, and supporting the sales team. Strong communication skills and a team-oriented mindset are essential.
As a Customer Support Specialist at Plenti, you will engage with customers through calls and emails, using your expertise to resolve inquiries. Responsibilities include ensuring compliance with regulations, assisting colleagues, and displaying professionalism and empathy. The role is ideal for recent graduates seeking to develop a career in financial services.
The Product Support Manager at Plenti will respond to internal support tickets, provide troubleshooting guidance, manage ticket triage, and report on key support metrics while improving support processes and documentation.
The IT Support Specialist will provide technical assistance and support by troubleshooting hardware, software, and networking issues, overseeing IT systems maintenance, and managing IT asset provisioning. They will also train end-users and monitor network security.