Jobs at Pindrop

Lead multi-year strategy and execution for Pindrop's platform, defining shared capabilities (APIs, AI/ML services, observability, identity, orchestration), prioritizing investments, driving commercialization with GTM, engaging customers/partners, and managing platform KPIs including adoption, reliability, performance, and developer experience.

Own and grow enterprise accounts to meet sales quotas by prospecting, qualifying, and closing enterprise license deals. Lead solution-selling activities including POCs, ROI/business case development, pricing/negotiation, contract execution, forecasting in Salesforce, and cross-functional coordination with sales engineering, product, and partners.

The Lead Marketing Web Engineer/Developer at Pindrop will oversee the website's architecture, performance, and conversion strategies, integrating AI to enhance user experience and driving data-driven decisions across the digital platform.

Lead architecture and delivery of enterprise, global SaaS solutions for strategic clients. Support pre-sales, write SOWs, identify risks, configure and implement Pindrop integrations, train and transition customers, and influence product roadmap through close partnership with Product and Engineering.

Design, implement, and improve internal IT infrastructure, onboarding/offboarding automation, MDM, SSO/IdP, and endpoint security. Serve as technical SME for complex hardware, OS, networking (VPN/DNS/DHCP), and enterprise SaaS issues. Partner with Security, Engineering, and People teams to enforce access governance, compliance, and operational excellence.

Lead and scale enterprise IT operations including cloud, SaaS, endpoints, device lifecycle, vendor/licensing management, project rollouts, and GenAI platform governance. Drive automation, integrations, operational maturity, service management, and partner with Security/Legal for compliance while managing and developing IT staff.

Design and develop high-performance services and APIs, focusing on cloud-based applications using Golang and Python, while ensuring code quality and security.

The Senior Product Marketing Manager at Pindrop will lead the go-to-market strategy for their deepfake detection product, focusing on positioning, messaging, market adoption, and sales enablement. Responsibilities include competitive intelligence, customer success stories, and demand generation campaigns.

Pre-sales technical lead owning named accounts to drive ARR and new logos. Provide solution architecture, demos, POVs, RFP responses, ROI/business cases, and contact-center integrations. Advise on IVR/call center/fraud operations, collaborate on SOWs, forecast in Salesforce, and support launches and events.

As a Senior Research Scientist, you will advance research in deepfake detection and computer vision, develop scalable solutions, and collaborate with engineering teams while publishing your findings.

As Senior Product Marketing Manager, you'll drive Pindrop's go-to-market strategy for voice authentication and fraud prevention solutions, focusing on enterprise contact centers. Responsibilities include product positioning, messaging, sales enablement, competitive intelligence, and cross-functional collaboration to enhance growth and improve customer engagement.

Lead and manage a team of strategic sellers to meet quotas, grow new license revenue, execute enterprise solution-selling (including POCs and ROI cases), forecast in Salesforce, collaborate with sales engineering and analytics, and drive enterprise deals and renewals with Fortune 500 customers.

Design, build, and evaluate machine learning models and scoring systems to detect fraud and scams across voice and IVR. Analyze fraud patterns, support investigations, productionize research with engineering, improve identity signals, and maintain reproducible research and evaluation pipelines.

Conduct research and develop algorithms for real-time video processing and deepfake detection, translating machine learning models for production use.

Lead and scale engineering teams building Protect, a real-time multi-signal fraud detection platform. Set technical strategy, develop managers and senior engineers, deliver distributed systems and APIs, improve architecture, observability, reliability, and developer productivity while partnering with Product, Research, Security, and exec stakeholders.

Lead DevOps strategy and team to improve CI/CD, IaC, Kubernetes-based delivery, multi-cloud (AWS/GCP) operations, observability, incident response, and cloud cost optimization. Drive automation, release workflows, environment management, and adoption of AI-powered DevOps tools to increase engineering velocity, reliability, and operational efficiency.

The Strategic Account Executive at Pindrop is responsible for meeting sales quotas, managing relationships, utilizing solution-selling methodologies, and developing strategies to achieve sales targets while collaborating with internal teams and overseeing proof of concepts.

Design, build, deploy, and operate low-latency, secure backend authentication services and APIs using Go/Python on AWS/GCP. Integrate ML signals, maintain cloud-native infrastructure, ensure observability, participate in on-call rotation, and collaborate across engineering, product, and research to improve fraud prevention and identity workflows.

Lead Pindrop's Product Marketing function, manage a team, define go-to-market strategies, oversee analyst relations, and ensure effective communication across stakeholders.

Sell Pindrop's Deepfake suite (Pulse for Meetings) to enterprise accounts, meet quotas, manage full sales cycle (qualification, POC, ROI, pricing, negotiation, contract), forecast in Salesforce, prospect with BDRs, and provide market/product feedback.