PerkinElmer
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The Customer Operations Leader is responsible for responding to customer inquiries, scheduling service, and maintaining customer satisfaction. This role includes coordinating service requests, processing contracts, ensuring compliance with service level agreements, and utilizing systems like SAP and Service Max for data management.
The Sr. Sales Development Specialist is responsible for driving sales of PerkinElmer OneSource Laboratory Solutions in targeted accounts, executing strategic account plans, managing the opportunity pipeline, and building relationships with key decision-makers to identify growth opportunities.
The LMS Administrator & Training Specialist will manage and optimize the Learning Management System (LMS), providing user support and technical assistance, developing training materials, managing courses, and ensuring compliance with regulatory requirements. This role involves monitoring system performance and collaborating with IT to ensure integration with other tools.
The Engineering Manager will oversee production resources in the factory to meet targets and quality standards. Responsibilities include production planning, problem resolution, team recruitment, and ensuring compliance with safety and quality regulations.
The Sr. Customer Support Engineer provides expert support for troubleshooting, repair, and maintenance of multi-vendor scientific equipment, trains field engineers and customers, ensures customer satisfaction through preventive maintenance advice, and assists in team initiatives while maintaining administrative tasks.
The Order Management Specialist at PerkinElmer oversees inbound and outbound shipments, ensures customs compliance, manages inventory discrepancies, and coordinates domestic deliveries. Responsibilities include creating customer and material masters, issuing purchase orders, and maintaining standard operation procedures to optimize logistics processes and meet customer needs.
The Gaschromatography Field Application Specialist supports the sales process for innovative product lines by delivering technical demos, sales training, and market analysis. The role involves collaborating with sales teams, conducting customer training, and managing demo inventory to enhance sales success.
The Customer Support Engineer collaborates with clients to ensure optimal performance of HPLC systems. Responsibilities include maintaining, troubleshooting, and validating analytical instrumentation, as well as developing preventative maintenance programs. The engineer ensures compliance with regulatory standards and assists in documentation for audits.
The Application Deployment Administrator oversees enterprise-level support for products and services, ensuring quality service and operational performance. This role involves project planning, technology implementation, monitoring system status, evaluating data for client recommendations, and collaborating with clients to enhance service delivery.
The Principal Sales Specialist will represent PerkinElmer's Atomic Spectroscopy, Chromatography, and Materials Characterization product lines, focusing on sales growth and account management within the Arizona and Utah territories. Responsibilities include developing business plans, executing sales strategies, maintaining customer relationships through CRM, and managing territory effectively.
The Site Leader is responsible for managing a key manufacturing site, focusing on profit margin expansion, continuous improvement, and organizational development. Key responsibilities include leading a multi-functional team, ensuring timely order fulfillment, managing budgets, and fostering good relationships with customers and suppliers while promoting a culture of safety and quality.
The Automation Engineer will provide essential on-site support for automated platforms at a customer site, including first-line technical and software support, troubleshooting equipment issues, and assisting in developing training packages. They will work on system performance analysis, maintenance, and support additional automation platforms as needed, while ensuring strong relationships with vendors and continuous knowledge sharing.
The Senior Sales Representative will drive sales for PerkinElmer's Inorganic, Chromatography, and Material Characterization product lines. Responsibilities include developing sales strategies, managing customer accounts, identifying new opportunities, and representing products in a defined territory. The role involves significant travel and requires strong knowledge of capital equipment sales cycles.
The Inside Sales Representative is responsible for selling consumables and minor accessories, managing business growth, promoting online purchasing, generating sales leads, preparing quotations, and building customer relationships while collaborating with various internal teams.
The Regional OneSource Manager is responsible for leadership, strategy, and governance of PerkinElmer's OneSource programs, ensuring operational performance metrics are met, driving continuous improvement, and partnering with service operations for effective inventory management and service delivery.
The Country Marketing Manager will oversee marketing strategies for the Italy, Spain, and Portugal regions, working with a team to support commercial, government, academic, and healthcare customers. Responsibilities include executing marketing plans to enhance brand visibility and create customer engagement with the company's scientific solutions.
The HR Specialist will provide operational HR support to employees and managers in the Netherlands and Belgium, ensuring compliance with policies and handling HR events such as hiring, promotions, and payroll management. They will also maintain employee data in HR systems and support process improvements within the HR function.
The Global Account Executive will engage in identifying and selling PerkinElmer's services to assigned global accounts, managing customer relationships, executing account plans, preparing action plans, and leading contract negotiations. Responsibilities include revenue growth strategies, driving professional service sales, maintaining communication with account leadership, and providing customer feedback to product management.
The Sr. Sales Development Specialist is responsible for selling PerkinElmer's laboratory solutions to targeted accounts. This role involves developing account plans, prospecting and closing new opportunities, and managing relationships with key decision-makers while leveraging internal resources to drive revenue growth.
The Associate Customer Support Engineer is responsible for instrument installation, warranty services, and providing customer support. Key tasks include performing repairs, maintenance, and installations while ensuring compliance with safety guidelines. The role also involves developing junior engineers, managing service documentation, and maintaining effective customer relationships.