Jobs at PerkinElmer

Provides technical support for laboratory automation systems at a customer site. Responsibilities include user support, account setup, troubleshooting, equipment and software inventory, change controls, validation, preventative maintenance, audits, investigations, data backups, SOP authoring, training, and compliance activities. The role serves as a technical subject matter expert, manages multiple projects, participates in on-call support, and collaborates with laboratory system owners, IT teams, and management.

Leads systems engineering for complex scientific and medical-device instruments, owning requirements, traceability, risk management, integration, verification, and validation. Collaborates across software, electrical, mechanical, QA, R&D, and regulatory teams to deliver compliant solutions. Responsibilities include requirements decomposition, FMEA and hazard analysis, vendor management, project communication, and laboratory-based testing. The role requires experience with FDA-regulated devices, quality systems, ISO standards, requirements-management tools, and instrumentation.

Designs, analyzes, tests, and releases electromechanical laboratory instruments, consumables, and automation accessories. Uses SolidWorks, simulation, experimentation, prototyping, and design verification to develop products from concept through manufacturing. Responsibilities include cross-functional design reviews, documentation, vendor management, engineering change orders, FMEA, risk assessment, root cause analysis, and compliance with engineering standards. The role is primarily on-site in Woburn, Massachusetts, includes up to 10% travel, and requires laboratory work and lifting up to 25 pounds.

Tests and verifies software controlling scientific instruments, develops test plans and methodologies, performs regression, performance, load, failover, validation, and system testing, documents defects in Jira, supports manufacturing validation and GMP procedures, maintains Windows system images, and collaborates with engineering and cross-functional teams. The role also includes Python scripting, release documentation, usability input, and mentoring junior team members.

Owns customer program outcomes and manages multiple concurrent projects from initiation through handover. Responsibilities include project planning, risk mitigation, scope and budget control, governance, reporting, customer engagement, adoption, continuous improvement, and coaching junior team members. The role coordinates matrixed technical and business teams, supports service stand-ups, maintains project documentation and tracking, and ensures operational, quality, safety, security, and compliance requirements are met.

Provides technical and field service support for analytical and clinical instrumentation, including installation, configuration, software upgrades, maintenance, troubleshooting, and repairs. Builds customer relationships, supports laboratory applications, coordinates regional field-service resources, manages service documentation, tools, spare parts, and calibration records, and partners with sales and service teams to expand contracts and revenue. Leads service-team issues, develops field engineers, maintains compliance, and supports customer satisfaction and operational performance.

Develops physics-based software and algorithms for Fourier Transform Infrared and other analytical instruments. Responsibilities include translating scientific requirements into software architectures, processing sensor data, controlling opto-mechanical systems, integrating hardware and software, debugging opto-electronic systems, and supporting manufacturing. The role requires strong physics knowledge, commercial software development experience, C#/.NET expertise, and familiarity with embedded C/C++, signal processing, instrumentation, and hardware communication protocols.

Supervises an onsite laboratory support team, ensuring uninterrupted services, customer satisfaction, training, staffing coverage, compliance, safety, and operational excellence. Coordinates vendors, infrastructure issues, equipment maintenance, laboratory supplies, facility services, and stakeholder communication. Leads continuous improvement initiatives involving 5S and Six Sigma while serving as the escalation point for critical issues and supporting hiring, coaching, performance reviews, and team administration.

Analyzes and cleans customer and company data, maintains databases and data systems, identifies trends, produces reports, monitors KPIs, and supports business process improvements. The role requires collaboration with management and data professionals, statistical analysis, data quality monitoring, and communicating findings. Preferred experience includes Power BI, SAP or ERP systems, Alteryx, and service organizations.

Supports global sales incentive plan administration through quota and participant data maintenance, data refreshes, reconciliations, quality checks, ticket resolution, and quarterly payout preparation. Investigates discrepancies across SAP, Workday, and incentive platforms, supports EMEA sales participants, documents procedures, and serves as backup for the end-to-end SIP data process. May also contribute to Salesforce, CPQ, automation, reporting, and commercial operations projects.

Provides third-level technical support for LC and LCMS instruments, troubleshooting complex equipment and software issues for service teams. Develops technical documentation, training courses, and delivers instruction to engineers, service staff, and customers. Supports new product introductions through design-for-service input, installation protocols, service parts planning, launch support, and root-cause analysis. Maintains laboratory training instrumentation and collaborates with R&D, vendors, and cross-functional partners.

Partners with up to three senior executives by managing complex calendars, travel, logistics, communications, confidential matters, special projects, budgets, vendors, and follow-through. The role requires balancing competing priorities, anticipating business needs, coordinating global stakeholders, improving administrative processes, and maintaining discretion in a fast-paced hybrid environment.

Provides senior operational, quality, and strategic leadership for laboratory support services at a customer site. Oversees service delivery, regulatory and safety compliance, SOP governance, KPIs, customer relationships, commercial growth opportunities, resource planning, and continuous improvement. Leads and develops onsite teams supporting asset management, scientific services, LabIT, relocation, automation, flow cytometry, sterilization, and media preparation. Requires significant leadership experience in regulated laboratory environments, strong business acumen, and proficiency with Microsoft 365.

Coordinates customer service and equipment-support activities for assigned client accounts. Processes and schedules service requests, preventive maintenance, compliance activities, and provider dispatches using CMMS systems. Monitors service-level agreements, maintains accurate records, follows up on completed work, and escalates technical or customer issues. Tracks KPIs and data accuracy, presents results, collaborates with service and sales teams, and serves as a primary customer contact to ensure timely resolution and satisfaction.

Responsible for achieving sales and profit targets across an assigned territory. The role sells PerkinElmer analytical products and services directly to end users, develops territory and business plans, manages key accounts, forecasts sales, maintains competitive market knowledge, and updates Salesforce. It also involves consultative selling, customer relationship management, lead referrals, market development, sales reporting, and supporting sales effectiveness initiatives.

Lead global IT procurement for software and SaaS agreements exceeding $100 million. Manage contracting, renewals, supplier negotiations, benchmarking, license optimization, application rationalization, risk mitigation, and cost reduction. Partner with IT, finance, legal, business stakeholders, and executives to govern procurement processes and secure favorable commercial terms. The role also supports global procurement categories, including fleet or related commodities.

Partners with regional leadership to develop and execute integrated marketing programs across North Europe and South Africa. Aligns regional priorities with global strategies, localizes campaigns, coordinates cross-functional stakeholders, and supports pipeline, revenue, customer engagement, and brand growth. Monitors campaign performance, lead quality, conversion, and ROI, using insights to optimize marketing investments and respond to changing business needs.

Leads the optical design, development, modelling, optimisation, validation, and calibration of IR, UV, and visible spectrometer systems. Defines optical requirements, develops new spectroscopy techniques, analyses experimental data, and supports test equipment design. Investigates manufacturing and field failures through root-cause analysis, collaborates with multidisciplinary engineering and manufacturing teams, and produces technical documentation. The role also supports product quality, performance, and global R&D and manufacturing activities.

Develops and maintains manufacturing methods, processes, operation sequences, tooling, and cost standards for parts and assemblies. Supports new product introduction, product transfers, sourcing and localization initiatives, value engineering, yield improvement, cost-of-poor-quality reduction, automation, productivity enhancement, and site safety. Collaborates with design engineering and cross-functional teams to resolve manufacturing issues and improve operational efficiency.

Drive revenue growth for chromatography products, especially GC and GCMS. Develop new accounts, manage opportunities, prepare and close quotations and proposals, present technical solutions, analyze customer needs, gather market intelligence, address customer issues, and collaborate with service teams. The role requires strong technical chromatography knowledge, customer-facing sales skills, domestic and overseas travel, and the ability to work independently.