Teams at PatientPoint

Manages customer onboarding, implementation, device connectivity, troubleshooting, product training, adoption, account health, retention, and expansion. Builds trusted relationships with provider offices, leads strategic customer conversations, coordinates cross-functional issue resolution, and shares customer insights to improve products and processes.

Manage customer onboarding, implementation, device connectivity, troubleshooting, product training, adoption, account health, retention, and expansion. Serve as a trusted customer advisor, resolve issues cross-functionally, lead proactive customer conversations, and communicate insights that improve products and processes.

Manage customer onboarding, implementation, device connectivity, troubleshooting, training, adoption, and retention for provider offices. Monitor account health, identify risks and expansion opportunities, lead customer conversations, resolve issues cross-functionally, and provide product feedback. The role requires strong communication, problem-solving, organization, customer relationship management, and the ability to explain technical solutions clearly.