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Support customers through inbound and outbound inquiries, handling orders and issues via digital channels, while meeting performance targets.
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Crescendo is seeking a Technical Support Specialist to help customers via phone and email, troubleshoot issues, and educate users on products. The role emphasizes customer satisfaction and requires experience in technical support.
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Provide exceptional customer service via chat and phone, develop customer relationships, analyze issues, and ensure great experiences.
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Join Crescendo Academy as a Customer Support Specialist Level II, where you'll undergo a two-week training program in customer experience and AI tools, preparing you for roles in customer support with global partners.
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The Accounting Lead monitors daily financial operations, ensures the accuracy of settlements, performs reconciliations, and resolves discrepancies while collaborating with internal and external teams.
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The Accounting Specialist II will monitor financial operations, perform reconciliations, resolve discrepancies, and communicate with teams. Additionally, this role includes documentation of processes and month-end activities.
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Support customers through email and chat in both English and German, manage inquiries, and meet key performance indicators while collaborating with teams to enhance customer experience.
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As a Technical Support Specialist II, you will provide exceptional support for a rental platform, troubleshoot issues via email and chat, and improve user experience through effective problem-solving.
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The Customer Support Specialist III will resolve complex support issues, provide technical guidance to L1 agents, analyze trends, and improve support processes.






