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The Human Resources Specialist will manage HR operations for a key partner, ensuring compliance with policies and supporting employee engagement, development, and relations.
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Technical Support Specialists help clinicians with troubleshooting, setup, and repairs for sensory equipment via phone and email, ensuring thorough documentation in Salesforce.
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Provide high-quality customer support via phone, SMS, and email, specializing in onboarding and tax-related inquiries. Ensure customer satisfaction and adherence to performance standards.
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Provide technical support to clinicians and teams using Natus Sensory equipment. Resolve issues through phone and email, document cases, and ensure compliance with medical device standards.
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Responsible for planning, rollout, maintenance, troubleshooting of cloud platforms, collaborating with IT and Security teams, and analyzing business opportunities.
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The Zendesk Administrator manages and optimizes the Zendesk platform, oversees CX tools, analyzes support processes, creates reports, and supports the CX team in process improvements.
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The role requires responding to customer inquiries via chat, managing accounts, improving customer experience, and collaborating with support teams to ensure effective resolution of issues.
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Customer Care Specialists will provide multi-channel support for smart collar technologies, troubleshoot issues, and ensure customer satisfaction. Ideal candidates love dogs and have over a year of experience in customer service, showcasing strong communication and problem-solving skills.
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Join Crescendo Academy as a Customer Support Specialist Level II, where you'll undergo a two-week training program in customer experience and AI tools, preparing you for roles in customer support with global partners.
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The CX Automation & Operations Manager will oversee operational performance, collaborate with cross-functional teams, monitor key metrics, and ensure partner satisfaction in a tech-driven environment.
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The Accounting Specialist II monitors daily financial operations, performs reconciliations, resolves discrepancies, and assists with accounting processes while communicating effectively with both internal and external teams.
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The Accounting Lead monitors financial operations, performs reconciliations, resolves discrepancies, assists with closings, and communicates effectively with teams for improved financial processes.
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Deliver exceptional customer support in French and English via email, chat, and voice. Resolve complex inquiries and document interactions accurately.
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As a French Bilingual Customer Support Specialist II, you will provide high-quality support in French and English, resolving moderate to complex customer issues and documenting interactions accurately.
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The Operations Manager is responsible for ensuring operational excellence, leading teams, managing client expectations, and driving continuous improvement in a BPO environment. They oversee performance metrics, support workforce planning, and maintain compliance with company policies.
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The role involves providing bilingual customer support in French and English through email, chat, and voice, handling complex inquiries and ensuring exceptional service quality.
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Deliver exceptional support in French and English, resolving moderate to complex customer issues via email, chat, or voice. Collaborate with internal teams and document interactions in CRM.
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Provide technical support through phone and email, manage tickets, troubleshoot issues, and ensure customer satisfaction by offering solutions and guidance.
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Provide technical support and resolution for customers using drone and 3D data technologies, improving processes, and maintaining customer relationships through effective communication.
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Create high-quality motion graphics and videos, edit raw footage, collaborate with creative teams, and ensure alignment with branding guidelines.






