Support customers through inbound and outbound inquiries, handling orders and issues via digital channels, while meeting performance targets.

Crescendo is seeking a Technical Support Specialist to help customers via phone and email, troubleshoot issues, and educate users on products. The role emphasizes customer satisfaction and requires experience in technical support.

Provide exceptional customer service via chat and phone, develop customer relationships, analyze issues, and ensure great experiences.

Join Crescendo Academy as a Customer Support Specialist Level II, where you'll undergo a two-week training program in customer experience and AI tools, preparing you for roles in customer support with global partners.

The Accounting Lead monitors daily financial operations, ensures the accuracy of settlements, performs reconciliations, and resolves discrepancies while collaborating with internal and external teams.

The Accounting Specialist II will monitor financial operations, perform reconciliations, resolve discrepancies, and communicate with teams. Additionally, this role includes documentation of processes and month-end activities.

Support customers through email and chat in both English and German, manage inquiries, and meet key performance indicators while collaborating with teams to enhance customer experience.

As a Technical Support Specialist II, you will provide exceptional support for a rental platform, troubleshoot issues via email and chat, and improve user experience through effective problem-solving.

The Customer Support Specialist III will resolve complex support issues, provide technical guidance to L1 agents, analyze trends, and improve support processes.