Search the 25 jobs at PartnerHero

The HR Coordinator will manage government-mandated processes including employee claims, contributions, and compliance, ensuring accurate documentation and submissions. They will coordinate with government agencies, prepare compliance reports, and assist employees with inquiries related to government benefits.

The role involves providing level 1 technical support to customers via various channels, troubleshooting software issues, documenting interactions, collaborating with teams for issue resolution, and creating support documentation. You will also assist business clients with technical payment inquiries and help enhance customer support processes based on client feedback.

As a Customer Support Specialist at PartnerHero, you will provide customer service through various channels, including phone, chat, and email. Your role involves assisting customers, documenting interactions, and working both in the office and remotely. The position includes paid training and a focus on creating exceptional customer experiences in a supportive work environment.

The Customer Support Specialist will deliver exceptional service through email, chat, and phone, addressing customer needs, processing requests, escalating complaints, and documenting issues. The role emphasizes creating positive experiences, adapting in a dynamic environment, and managing high volumes of interactions with strong conflict resolution skills.

As a Technical Support Specialist II, you will provide customer and technical support via email and chat. Your responsibilities include resolving customer concerns, investigating technical issues, and collaborating with team members and partners to improve customer experience. Strong communication and problem-solving skills are essential for success in this role.

As a Senior Graphic Designer & Illustrator, you will brainstorm and create impactful visuals for campaigns, branding, and multimedia. You will collaborate with teams, mentor junior designers, and ensure adherence to brand guidelines while staying updated on design trends.

The Graphic Designer is responsible for creating high-quality visual designs for various projects, collaborating with teams to conceptualize and execute client-focused designs while managing multiple projects and ensuring adherence to brand guidelines.

The Motion Graphic Designer and Animator will create engaging video content by editing raw footage, integrating motion graphics and sound design, and collaborating with the creative team. They will manage video workflows and stay updated on trends, focusing on UX experience in SaaS products.

The Recruitment Onboarding Specialist will manage the onboarding process for new hires, ensuring all pre-employment requirements are validated. Responsibilities include collecting documents, overseeing UKG enrollment, ensuring compliance, and providing support to new hires. This role requires strong organizational skills, attention to detail, and the ability to handle sensitive information professionally.

The Accounting Specialist is responsible for advanced accounting tasks such as recording invoices, preparing financial statements, managing fixed assets, and assisting with compliance and audits. The role requires strong proficiency in Excel and analytical skills to manage financial data effectively.

The Training Specialist will design and deliver training programs, conduct needs assessments, and manage training interventions to enhance employee performance, supporting onboarding and training of associates in alignment with partner values.

As an Operations Manager, you will oversee a pioneering team, set and monitor KPIs, improve operational processes, and maintain service delivery standards. You will also coach team members, resolve operational challenges, and ensure compliance with company regulations.

As an IT Help Desk Administrator, you will provide desktop and application support to over 1,400 users, troubleshooting various computer platforms and assisting with administrative applications for remote and traveling users. You'll handle incident tickets, resolve escalated issues, and participate in onboarding/offboarding processes.

As a Technical Support Specialist, you will assist customers in resolving technical issues related to energy management solutions, provide customer support via phone, email, and chat, and collaborate with engineering teams to document and resolve technical challenges.

As a Back-End Software/Application Support Engineer, you will support an AI software QA tool, improve its functionality, assist IT clients, and ensure code integrity. You will engage in troubleshooting, bug testing, and incident management, while working independently. The role emphasizes software development, QA concepts, and API integrations.

The Gaming Customer Support Specialist II role involves providing outstanding customer support for a B2B SaaS company, primarily through various channels such as email, chat, phone, and social media. Responsibilities include engaging with customers, monitoring app distribution channels, addressing reviews, investigating user issues, and educating customers on product changes.

The Level 2 Customer Support Specialist will provide exceptional support through phone, email, and chat, resolve complex inquiries, analyze feedback for improvements, document interactions, and collaborate with internal teams. This role includes mentoring junior members and ensuring a positive customer experience aligned with company values.

As a Level 1 Customer Support Specialist, you will provide multi-channel support to customers, respond to inquiries via email and chat, track and log feedback, and collaborate with the GX Team for issue resolution, prioritizing customer experience throughout.

The role involves providing technical support to installers and homeowners through various communication channels, troubleshooting issues, analyzing customer feedback to enhance product offerings, and improving support processes through documentation and collaboration.

As a Customer Support Specialist II, you will provide exceptional customer service via email, phone, and text, troubleshoot issues, and help improve the customer experience. Analysis of recurring issues and communication with customers to identify their needs are key responsibilities. You will also learn about the products and refine your communication skills.