The Customer Experience Specialist will manage customer inquiries via phone, chat, and email, ensuring exceptional support and guidance through the eCommerce shopping journey.

The Customer Support Specialist II will handle user inquiries, troubleshoot issues, process claims, and perform quality control in a supportive, hybrid work environment.

Manage end-to-end recruitment for US and Philippines roles, collaborating with stakeholders to ensure a high-quality candidate experience and compliance with recruitment standards.

Coordinate the onboarding process for new hires, ensuring compliance and a positive experience, while managing documentation and metrics reporting.

Assist customers via phone, email, and chat, solve problems, analyze customer issues, and work collaboratively as part of a dynamic team.

Manage and optimize content operations, project workflows, integrate AI tools, and enhance efficiency within the content marketing team while providing reporting and analytics.

The role involves providing exceptional customer service in English and French through chat and phone, building customer relationships, resolving issues, and using metrics to manage interactions effectively.

The HR & Payroll Specialist will manage employee compensation, ensure tax compliance, maintain payroll records, respond to inquiries, and conduct audits.

The Sourcing Specialist identifies and attracts top talent for clients, develops sourcing strategies, and manages candidate pipelines across regions.

Lead and mentor a recruitment team, manage requisitions, develop hiring strategies, and improve recruitment processes while ensuring a positive candidate experience.

The Technical Support Specialist II is responsible for supporting EV charger installations by conducting virtual site visits, capturing data, and ensuring high-quality customer service.

The Technical Support Specialist III provides technical support, troubleshooting, and product expertise, collaborating with various teams to resolve issues and document solutions.

The Product Support Engineer provides Tier 2 support for remote access technologies, troubleshooting issues and guiding customers to solutions while ensuring excellent customer experience.