Jobs at PAR Technology

Leads the company-wide Quality Engineering strategy, standards, automation frameworks, testing practices, and continuous improvement initiatives. Manages and mentors QA Automation Engineers, QA Architects, and embedded QA Engineers while partnering with Engineering, Product, Architecture, and DevOps. Drives shift-left quality, CI/CD integration, functional and non-functional testing, performance and reliability validation, quality metrics, risk-based testing, and AI adoption across the QE organization.

Designs, develops, and owns complex backend systems, services, APIs, integrations, and technical initiatives from architecture through production validation. Provides technical leadership through code reviews, mentoring, architectural guidance, risk management, and engineering standards. Develops automated tests, improves performance and reliability, investigates production issues, and uses observability tools for troubleshooting. The role also promotes effective AI-assisted development while validating AI-generated solutions for quality, security, scalability, and maintainability.

Support post-sale client relationships for restaurant, CPG, and retail brands. Assist with onboarding, client communications, usage monitoring, reporting, business review preparation, and first-line product support. Escalate complex issues and collaborate with Product, Delivery, and Technical Operations to resolve client needs. The role is an entry point into customer success, supporting senior CSMs while building expertise in retail media, data, and Bridg’s platform.

Build and maintain scalable cloud-native software for Bridg’s identity resolution platform. Responsibilities include technical design, coding, testing, deployment, monitoring, troubleshooting, optimization, documentation, and ongoing support. Collaborate with product, sales, customer success, and engineering teams to integrate third-party APIs and deliver reliable customer-facing applications using AWS, Snowflake, Java, Python, and React.

Partners with sales teams to deliver technical demonstrations, proofs of concept, and pilots for restaurant technology prospects. Translates customer needs into POS, software, hardware, menu, and operational solutions; presents business value to executives; manages technical evaluations; supports system configuration and troubleshooting; and serves as a trusted technical advisor throughout the sales process.

Facilitates Scrum ceremonies, coaches delivery teams on agile principles, removes impediments, manages dependencies, and drives continuous improvement. The Scrum Master monitors team health metrics, maintains delivery transparency, communicates risks and progress to stakeholders, and supports predictable sprint outcomes. The role also collaborates with Delivery Managers, Product Delivery Leads, and other Scrum Masters while promoting psychological safety and effective team behaviors.

Design, develop, test, deploy, maintain, and improve software applications and systems. Diagnose hardware and software faults, resolve database and API integration issues, write and review code, conduct debugging and testing, document technical specifications, monitor performance, implement updates, and provide technical support. The role collaborates with internal teams to deliver reliable, secure, and compliant technology solutions.

Designs, develops, tests, and maintains scalable software solutions using clean coding practices and modern architectures. Responsibilities include troubleshooting production issues, conducting code and design reviews, collaborating with cross-functional teams, analyzing functional and non-functional requirements, and supporting team member growth. The role requires expertise in C# .NET, RESTful APIs, databases, frontend frameworks, software testing, object-oriented design, microservices, and cloud platforms.

Drive new business growth across mid-market and SMB restaurant accounts by selling PAR’s unified commerce software and hardware solutions. Responsibilities include prospecting, product demonstrations, consultative selling, executive relationship building, campaign collaboration, pipeline and forecast management, CRM administration, competitive research, and achieving monthly sales targets. The role requires restaurant or hospitality technology sales experience and travel up to 50%.

Own performance testing and develop scalable automation frameworks using JMeter, Selenium, Playwright, and Rest Assured. Design test strategies, execute end-to-end UI, API, backend, regression, integration, and compatibility testing, and support CI/CD quality initiatives. Identify system bottlenecks, perform root-cause analysis, recommend performance tuning, and evaluate emerging testing technologies. Collaborate with engineering teams while serving as a quality engineering subject matter expert.

Develop scalable, maintainable software solutions using C# .NET and RESTful APIs. Design software components, write clean and tested code, troubleshoot production issues, conduct code reviews, and collaborate with cross-functional teams. The role also supports team growth, domain understanding, architecture decisions, and high-quality delivery across distributed and microservice-based systems.

Leads the Hardware Product Management organization and owns PAR’s Drive-Thru product portfolio. Defines product strategy, roadmaps, market positioning, and growth plans while managing Product Managers. Oversees the full hardware product lifecycle, partners with Engineering and Project Management, and drives commercialization, customer adoption, profitability, and product-market fit. Builds business cases, monitors financial performance, develops talent, and establishes scalable product management processes.

Manage global commercial accounting for SaaS product lines, including monthly close, reconciliations, journal entries, technical accounting analyses, process improvements, AI automation, SEC reporting, and financial disclosures. The role also supports special projects, accounting controls, and scaling initiatives while partnering across the business in a fast-paced environment.

Leads requirements gathering and stakeholder engagement for data and analytics products. Defines features, user stories, and acceptance criteria; validates reports, dashboards, datasets, semantic models, KPIs, and data integrations. Supports QA, UAT, data governance, and source-data improvement while identifying AI, automation, and analytics opportunities. Manages data ticket triage through Azure DevOps and serves as Scrum Master for agile delivery teams.

Perform functional, regression, integration, smoke, sanity, mobile, web, and API testing. Create and execute test plans and cases, manage defects, validate releases, support UAT, and collaborate with cross-functional Agile teams. Contribute to automation, CI/CD quality initiatives, documentation, production verification, and AI-assisted test design.

Own and expand relationships with major enterprise customers by leading complex renewals, negotiating agreements, driving retention, and closing upsell opportunities. Serve as a strategic advisor to executive stakeholders on loyalty, marketing, and customer engagement solutions. Collaborate with Sales Engineering, Marketing, Product, Customer Success, and Finance while using customer data, usage trends, and market intelligence to inform account strategy and growth.

Develop and maintain high-quality C# and .NET payment software for ParPay. Responsibilities include understanding technical requirements, writing extensible code, collaborating with cross-functional teams, conducting design and code reviews, debugging, applying software development best practices, and supporting reliable customer-focused deliveries. The role also involves working with relational databases, RESTful APIs, testing practices, and agile development methods.

Manage PAR’s hardware portfolio from concept through end-of-life, developing product strategies, roadmaps, business cases, requirements, pricing, and lifecycle plans. Partner cross-functionally with Engineering, Operations, Supply Chain, Quality, Sales, Marketing, Finance, and Customer Success to launch products, monitor KPIs, improve quality, and address customer and market needs. Support hardware innovations across terminals, peripherals, mobility, displays, kiosks, IoT, and related technologies.

Provides Level 1 and Level 2 remote technical support for restaurant point-of-sale hardware and software. Diagnoses and prioritizes customer issues, determines when to dispatch field service agents, coordinates repairs and shipments, and supports equipment staging, imaging, configuration, installation, and commissioning. Maintains CRM case records, serial numbers, and purchase requisitions while escalating out-of-scope issues to Sales or Product and recommending process improvements.

Designs and operates secure CI/CD pipelines, cloud infrastructure, Kubernetes environments, networking, observability, and software supply-chain controls. Implements vulnerability management, threat detection, secrets and identity management, policy-as-code, GitOps, and progressive delivery. Leads threat modeling, security design reviews, incident response, compliance automation, and post-incident improvements while mentoring engineering teams on secure development and operations.