Jobs at PAR Technology

Own the offline identity resolution product roadmap, prioritize and manage phased releases, write requirements, maintain the backlog, and coordinate launches with Engineering, Data Science, Client Success, and Sales. Lead matching model, data pipeline, schema, and Agentic UI enhancements; define release criteria and success metrics; address client pain points; and support data connectivity between Bridg’s Snowflake warehouse and PAR Retail’s data lake.

Drive new business growth among mid-market and SMB restaurant and hospitality operators. Own prospecting, consultative sales, product demonstrations, executive relationships, pipeline management, forecasting, CRM data, and monthly targets. Collaborate with sales engineering, solution architects, marketing, and service teams to sell unified commerce software, hardware, payments, and customer engagement solutions.

Design, build, launch, and own governed AI solutions for internal business teams. Translate ambiguous needs into practical architectures, configure agents and automations, evaluate platforms and models, and manage testing, permissions, monitoring, documentation, adoption, cost, and post-production improvement. Partner with IT, Enterprise Systems, Security, Legal, and business leaders to ensure solutions are reliable, supportable, compliant, and aligned with business value.

Owns sales onboarding, training, certifications, playbooks, and enablement content for representatives selling a multi-product restaurant technology platform. Partners with Sales, Product, Marketing, Revenue Operations, and HR to improve ramp time, quota readiness, product-launch preparedness, and field execution. Uses call reviews, knowledge checks, win/loss insights, and readiness metrics to identify gaps and improve seller performance.

Lead complex, cross-functional technology programs from planning through delivery. Partner with Engineering, Product, Architecture, and business leaders to define goals, manage dependencies, risks, milestones, resources, and delivery commitments. Provide data-driven program reporting, improve Agile governance and delivery practices, resolve blockers, and drive alignment toward scalable, reliable SaaS outcomes. The role also involves stakeholder management, decision-making, process improvement, and responsible use of AI tools for program analysis and documentation.

Owns positioning, messaging, go-to-market launches, competitive intelligence, sales enablement, customer insights, content campaigns, and platform storytelling for PAR’s restaurant operations and POS products. Partners with product, sales, customer success, finance, and demand generation teams to drive adoption, pipeline, cross-sell, and unified-platform growth.

Drive top-of-funnel growth by prospecting restaurant brands, conducting high-volume outbound calls and emails, researching accounts, qualifying inbound and outbound leads, booking discovery meetings, and handing sales-accepted leads to Account Executives. Maintain accurate Salesforce records, personalize outreach, monitor pipeline metrics, collaborate with account teams, participate in coaching, and build product, industry, competitive, and technical knowledge. The role also uses AI tools to improve research and prospecting efficiency.

Leads interconnected enterprise restaurant technology deployment projects from planning through delivery. Manages scope, budgets, milestones, risks, dependencies, resources, vendors, customers, and third-party consultants. Provides project reporting to customers, executives, and internal stakeholders; facilitates meetings, resolves escalations, negotiates scope changes, and ensures on-time implementation. Projects may include overnight or weekend installation activity and occasional travel. AI tools are used for risk identification, reporting, documentation, and planning.

Develop scalable, maintainable enterprise software using Go. Design web services and contribute to microservices architecture, translating requirements into high-performance systems. Write robust, testable code, document packages, address database bottlenecks, and collaborate across infrastructure layers. Participate in architectural and design decisions while maintaining strong quality and test coverage.

Architects, develops, and scales backend services in Golang, owning the full service lifecycle from design through maintenance. Designs distributed, event-driven microservices and REST APIs, integrates third-party services, ensures security and performance, and collaborates with architects and cross-functional teams. The role includes testing, deployment, code reviews, mentoring junior engineers, and contributing to engineering excellence.

Lead hands-on development of scalable PAR/Punchh software products using Ruby on Rails and distributed systems. Mentor engineers, design microservices architectures, scale systems handling millions of records and terabytes of data, and drive engineering best practices across performance, security, reliability, and maintainability. Collaborate on architectural decisions, cloud deployments, platform migration, and enterprise application development.

Build and maintain scalable cloud-native software for Bridg’s identity resolution platform. Responsibilities include technical design, coding, testing, deployment, monitoring, troubleshooting, optimization, documentation, and ongoing support. Collaborate with product, sales, customer success, and engineering teams to integrate third-party APIs and deliver reliable customer-facing applications using AWS, Snowflake, Java, Python, and React.

Leads PAR Technology’s Hardware Product Management organization and owns the Drive-Thru product portfolio. Defines product strategy, roadmaps, market positioning, and business performance while managing Product Managers. Partners with Engineering, Project Management, manufacturing, and commercial teams to deliver connected hardware and software-enabled solutions from concept through launch and sustainment. Oversees customer research, product requirements, financial performance, go-to-market execution, team development, and portfolio growth.

Build and maintain production ML and data pipelines, optimize Spark workloads, implement CI/CD, orchestration, testing, monitoring, observability, and infrastructure as code. Partner with data scientists on feature pipelines, data-quality investigations, model evaluation, and training-serving consistency. Develop interfaces for AI agent workflows and support reliable, scalable identity-resolution systems on AWS and Snowflake.

Design, develop, test, and maintain scalable software solutions using clean coding practices and robust architectures. Troubleshoot complex production issues, conduct design and code reviews, collaborate with cross-functional teams, and support team member growth. The role requires expertise in C#/.NET, RESTful APIs, databases, front-end frameworks, object-oriented design, microservices, testing, and software quality practices.

Leads the design, architecture, implementation, and technical direction of complex software systems. Responsibilities include coding, architectural design, code and design reviews, mentoring engineers, troubleshooting production issues, improving scalability and reliability, and collaborating with product, QA, DevOps, and other teams. The role champions microservices, domain-driven design, testing practices, and continuous technical improvement while influencing decisions across teams.

Own technical relationships with strategic clients from scoping through implementation and ongoing support. Translate complex technical concepts, resolve integration issues, and coordinate with Customer Success, Product, and Engineering. Build and optimize Python and SQL data pipelines using AWS services, troubleshoot distributed systems, document solutions, and support client roadmaps. The role also applies AI tools to accelerate documentation, troubleshooting, and code review.

Partners with sales teams to deliver technical demonstrations, proofs of concept, and pilots for enterprise restaurant technology prospects. Translates customer requirements into POS, software, hardware, and operational solutions; explains complex technology to executives; configures systems; supports evaluations; and serves as a trusted technical advisor throughout the sales cycle. The role requires restaurant technology expertise, strong communication, project management, and travel up to 50%.

Build, configure, QA, launch, and monitor loyalty marketing campaigns for restaurant clients using PAR Punchh and PAR Games. Translate client requirements into campaign settings, rewards, segments, and qualification rules; coordinate with third-party partners; troubleshoot issues; report on campaign performance and guest behavior; maintain case tracking and documentation; and manage competing deadlines and urgent client needs.

Manage the full sales cycle for franchise operators of QSR brands, selling restaurant hardware and SaaS solutions. Responsibilities include prospecting, pipeline development, relationship management, solution selling, ROI presentations, contract negotiation, forecasting, quota attainment, and coordinating with internal teams to support customer success and identify expansion opportunities.