Jobs at PandaDoc

Own go-to-market strategy for PandaDoc’s workflow product pillar. Responsibilities include customer research, positioning and messaging, AI narrative development, product and R&D partnership, launch planning, sales enablement, adoption campaigns, and expansion initiatives. The role sets success metrics and kill criteria, validates outcomes with data, and translates workflow automation and AI capabilities into clear customer value for business users and operators.

Leads PandaDoc’s product marketing function, including PMM team development, market strategy, positioning, AI-focused messaging, customer insight, product partnership, content strategy, sales enablement, and partner support. The role owns go-to-market execution across the product lifecycle, translating complex AI-powered capabilities into compelling narratives and measurable pipeline, revenue, adoption, win-rate, and sales-velocity outcomes. It is fully remote, US-based, and reports to the SVP of Marketing.

Own the go-to-market strategy for PandaDoc’s CPQ product, including positioning, AI messaging, campaigns, sales enablement, competitive differentiation, roadmap input, post-launch adoption, and expansion. Partner with Product, Sales, Demand Generation, and Customer Success to reach Sales and RevOps buyers, communicate ROI, accelerate pipeline, and drive customer value.

Lead the strategy and execution of PandaDoc’s document experiences, including creation, authoring, collaboration, structured content, and AI-powered workflows. Partner with design, engineering, AI platform, and core platform teams to deliver scalable document systems, APIs, integrations, and data models. Guide multiple squads, define product direction, run experiments, incorporate customer feedback, and ensure cohesive document journeys from drafting through completion.

Lead the sales operations function and team, driving forecasting, pipeline management, KPI reporting, territory design, quota setting, and revenue planning. Partner with sales leadership and cross-functional teams to improve sales performance, process efficiency, data quality, and GTM alignment. Own operating rhythms, Salesforce workflows, sales technology adoption, automation, and the annual sales operations roadmap while delivering actionable insights and scalable operational improvements.

Manage a portfolio of small and medium-sized business customers across EMEA, driving revenue growth, renewals, retention, and expansion. Build strategic customer relationships, conduct account health reviews, identify opportunities, forecast revenue, maintain CRM accuracy, advocate for the product, and communicate customer feedback to internal teams. Collaborate with Customer Success, Product, Legal, Accounting, Marketing, and Sales while consistently exceeding retention and revenue targets.