Jobs at PandaDoc

Lead the strategy and execution of PandaDoc’s document experiences, including creation, authoring, collaboration, structured content, and AI-powered workflows. Partner with design, engineering, AI platform, and core platform teams to deliver scalable document systems, APIs, integrations, and data models. Guide multiple squads, define product direction, run experiments, incorporate customer feedback, and ensure cohesive document journeys from drafting through completion.

Lead the sales operations function and team, driving forecasting, pipeline management, KPI reporting, territory design, quota setting, and revenue planning. Partner with sales leadership and cross-functional teams to improve sales performance, process efficiency, data quality, and GTM alignment. Own operating rhythms, Salesforce workflows, sales technology adoption, automation, and the annual sales operations roadmap while delivering actionable insights and scalable operational improvements.

Manage a portfolio of small and medium-sized business customers across EMEA, driving revenue growth, renewals, retention, and expansion. Build strategic customer relationships, conduct account health reviews, identify opportunities, forecast revenue, maintain CRM accuracy, advocate for the product, and communicate customer feedback to internal teams. Collaborate with Customer Success, Product, Legal, Accounting, Marketing, and Sales while consistently exceeding retention and revenue targets.

Own and grow a portfolio of solutions partners, managing strategic relationships, recruitment, onboarding, co-selling, partner-sourced revenue, account mapping, deal reviews, and enablement. Build joint partner plans, drive pipeline and quota attainment, coordinate with sales and customer success teams, and create scalable playbooks and training programs using AI. The role requires strong commercial judgment, relationship management, partner development, and experience in SaaS partnerships or channel sales.

Lead and scale PandaDoc's GTM technology stack and team, owning CRM architecture, integrations, workflow automation, data governance, change management, and roadmap to support Marketing, Sales, and CX.

Own conversion rate optimization and the web experimentation program for self-serve and sales journeys. Design, run, and analyze A/B, multivariate, and split-URL tests, drive personalization and agentic (AI) optimization, partner cross-functionally, and tie web conversion to pipeline and revenue.

Own the technical sales cycle for complex, multi-stakeholder SaaS deals: discovery, solution design, customized demos, and close. Design and implement integrations, CPQ, APIs, and automation; lead technical discussions with business and engineering stakeholders; build relationships, surface risks and product feedback, and apply AI-assisted workflows to increase efficiency.

The Director of Partnerships will lead the strategy and execution of the partner ecosystem to drive revenue and adoption, manage cross-functional collaboration, and develop a high-performing team.