Jobs at OutForce

Provides first- and second-level support for Deltek Vantagepoint and BST financial systems. Responsibilities include troubleshooting access, permissions, time entry, project accounting, invoicing, workflows, and user inquiries; managing Freshservice tickets; collaborating with ERP, Finance, Operations, and IT teams; creating documentation and training materials; supporting testing, upgrades, migrations, change management, and process improvements.

Generate qualified sales meetings across Australia and New Zealand through researched, multichannel outbound outreach. Research target organizations, identify contact center and CX decision-makers, qualify opportunities, book Blueprint Reviews, and maintain accurate HubSpot records. Collaborate with marketing and senior consultants to refine messaging, improve campaigns, re-engage prospects, and build a repeatable pipeline generation process.

Provides customer support through phone, email, and online channels; manages bookings, onboarding, account updates, complaints, service issues, and escalations. Maintains accurate CRM records, handles administrative and reporting tasks, reviews operational notices and driver comments, updates rosters, and coordinates service changes with Operations. The role requires meeting daily productivity targets, following structured processes, and maintaining accuracy, timeliness, accountability, and customer satisfaction.

Lead a project-based ISO 27001:2022 implementation, including gap assessment, ISMS scope and documentation, risk assessments, control implementation, employee awareness, internal audits, management reviews, and certification audit preparation. Coordinate internal teams and external providers, manage corrective actions, support Stage 1 and Stage 2 audits, and hand over sustainable ISMS processes and documentation to internal personnel.

Build pixel-accurate, responsive interfaces from Figma designs across WordPress/PHP sites and Vue.js and React applications. Develop reusable components, integrate REST APIs, troubleshoot browser and WordPress issues, and collaborate with designers and developers. Use AI-assisted development tools, coding agents, and Figma MCP while reviewing generated code for quality. The role requires strong visual attention to detail, portfolio-quality work, and experience across new and existing codebases.

Provides clerical, financial, and administrative support for project accounting. Responsibilities include maintaining project records, preparing invoice documentation, reviewing subconsultant invoices, updating ERP data, supporting project setup and invoicing, performing invoice quality control, maintaining databases and files, and assisting Project Accountants, Project Managers, and finance teams.

Supports procurement through spend analysis, dashboard development, tender administration, supplier and contract data maintenance, reporting, process improvement, risk tracking, and cost optimization. The role uses Power BI, Excel, Power Query, Power Automate, and AI tools to improve procurement visibility and efficiency while coordinating with internal stakeholders, suppliers, and service providers.

Senior Accountant responsible for cash management, general ledger maintenance, accruals, reconciliations, month-end and year-end close, management reporting, audit support, and accounting process improvements across multiple entities. The role requires strong US GAAP and intercompany consolidation experience, advanced Excel skills, excellent English communication, and availability during US working hours.

Manage and optimize outbound dialer campaigns for a health insurance brokerage. Responsibilities include configuring dialing strategies, improving contact rates and agent productivity, managing lead allocation and recycling, monitoring caller ID reputation, analyzing campaign KPIs, producing reports, troubleshooting dialer and VoIP issues, supporting CRM integrations, and ensuring compliance with Australian telecommunications, privacy, and telemarketing requirements.

Owns lender and private equity requests, recurring reporting, 13-week cash flow forecasts, liquidity modeling, covenant calculations, and EBITDA addback analysis. Builds and maintains integrated financial models, supports refinancings and diligence, partners with sponsors, lenders, treasury, and corporate development, and develops AI-enabled finance workflows using tools such as Excel, SQL, Databricks, Power BI, and Copilot.

Prepares statutory and management reports, financial statements, tax calculations, balance sheet reconciliations, cash flow forecasts, expense budgets, and treasury summaries for unlisted property and healthcare funds. Supports monthly, quarterly, and annual reporting, maintains financial models, records interest and derivative valuations, and collaborates with stakeholders to improve workflows and reporting accuracy.

Prepares and reviews daily NAV calculations and unit pricing, performs fund, cash, portfolio, and balance sheet reconciliations, and supports management, regulatory, tax, and statutory reporting. The role maintains general ledgers, handles fund accounting transactions, responds to stakeholder queries, contributes to process improvements, and trains junior accountants while ensuring compliance and confidentiality.

Records and reviews transactions in Xero, maintains receivable and payable ledgers, reconciles bank, credit card, payment, and cash transfer records, and prepares monthly adjustments and financial reports. The role coordinates with an Australian bookkeeper to resolve accounting issues and requires on-site work in Pasig.

Develop and maintain full-stack web applications, APIs, customer portals, administration systems, and payment integrations using PHP, Laravel, JavaScript, and MySQL. Maintain legacy PHP while modernizing applications with PHP 8+, React, Vue.js, and other frameworks. Investigate bugs, optimize queries, integrate third-party services, and contribute across front-end and back-end development. Use and critically review AI-assisted coding tools for development, testing, debugging, refactoring, and documentation.

Own QA strategy, test planning, coverage, and quality metrics for a live SaaS product. Generate and execute AI-assisted and manual tests, maintain automated suites, triage failures, drive defect remediation with engineering, coordinate UAT, and establish QA processes. The role also requires critically evaluating AI-generated outputs, identifying coverage gaps, reporting quality risks, and piloting responsible AI-assisted testing practices.

Supports systems onboarding, administration, and transitions while gathering business and technical requirements, documenting processes, maintaining SOPs and audit documentation, and coordinating AI use cases. The role works with business, technology, finance, and AI stakeholders, oversees system administration handoffs, supports Microsoft Dynamics implementation, assesses AI requests, tracks SLAs, and provides status reporting. It also contributes to process improvement, governance, and cross-functional stakeholder engagement.

Provides financial support for projects by managing forecasting, revenue recognition, billing, collections, reporting, profitability reviews, contract administration, and resource planning. The role reviews project setups, monitors accounts receivable and unbilled balances, validates billing terms, coordinates with project teams and clients, maintains financial records, and supports compliance, risk management, project closeout, and continuous improvement initiatives.

Own and resolve Level 2 incidents in a multi-client MSP environment, troubleshooting Windows, applications, Microsoft 365, servers, Active Directory, networking, and security tools. Document work in the ITSM system, maintain service levels, communicate with customers, identify recurring issues, contribute to knowledge articles and procedures, and mentor Level 1 analysts. Escalate thoroughly diagnosed issues to infrastructure teams while operating within approved change controls.

Designs, deploys, operates, and supports virtualization, cloud, network, Linux, and Windows infrastructure across internal and customer environments. Manages Proxmox clusters, Ceph storage, Azure infrastructure, migrations, backups, monitoring, capacity planning, and incident remediation. Builds automation and standardized configurations while enforcing change control, rollback planning, security, reliability, and documentation. The role also supports infrastructure procurement, disaster recovery testing, and scalable, repeatable platform delivery.

Lead the architecture, development, maintenance, and optimization of complex PHP web applications using Zend/Laminas. Responsibilities include designing scalable and secure solutions, mentoring developers, conducting code reviews, resolving technical issues, documenting systems, collaborating cross-functionally, and guiding technology strategy. The role also contributes to technical decisions, coding standards, interviews, hiring, and stakeholder support while ensuring application performance, reliability, and code quality.