Teams at OutForce

Processes project billing and invoicing, reviews contracts and purchase orders, maintains customer and accounting records, manages expense transfers, payment processing, collections monitoring, billing adjustments, account close-outs, and audit documentation. The role collaborates with project accounting and client service teams, communicates with customers, escalates overdue collections, ensures process compliance, and supports quality assurance and continuous improvement initiatives.

Provides frontline remote IT support for employees and end users, troubleshooting Windows systems, PC hardware, Microsoft Office, software, and related technologies. Handles support requests through phone, Microsoft Teams, and remote tools; assists with installations, maintenance, system performance evaluation, and routine problem resolution. The role also supports senior IT specialists, maintains professional customer service, and contributes to IT process and technology improvements.

Performs project accounting for moderately complex projects, including project setup, contract administration, billing, collections coordination, invoice processing, project closeout, and accounts receivable follow-up. Reviews contracts, subconsultant documentation, billing terms, and project financial data while ensuring compliance and auditability. Identifies profit and loss on project phases and supports project managers, risk teams, and clients. Also trains junior staff and contributes to quality assurance and continuous improvement initiatives.