Jobs at Open Door Community Health Centers

Provide skilled nursing care under RN supervision including triage, immunizations, medication administration, patient assessments, documentation in EHR, MA oversight, care coordination, and urgent response. Acts as point person for daily care team functions and ensures warm handoffs to RN or provider.

Provide skilled nursing care under RN supervision in a community health clinic. Duties include patient assessments, administering medications and vaccines, EKGs and other MA-supported procedures, documentation in EHR, care coordination, supervising MAs, and transitioning patients to RN or provider as needed.

Provides integrated case management within a community health center by assessing biopsychosocial needs, addressing social determinants of health, coordinating referrals, developing individualized care plans, facilitating access to community resources and benefits, and participating in interdisciplinary care teams, crisis intervention, and program development to improve patient outcomes.

Greet and check in patients, schedule and coordinate appointments, answer phones, process payments and post encounters, maintain patient records and forms, support clinic flow, apply trauma-informed care and de-escalation, and assist with insurance enrollment and office supplies.

Provide in-person Epic/EHR support to clinical teams including troubleshooting, coaching, training new and existing users, coordinating upgrades and projects, attending clinic meetings as Epic expert, communicating EHR changes, and assisting with administrative functions to optimize clinical workflows.

Greet and check in patients, schedule and coordinate appointments, handle phone inquiries, process payments and post encounters, verify and update patient records, maintain waiting area, and collaborate with clinical staff to support efficient patient flow while following clinic policies and trauma-informed practices.

Provide integrated case management within a health center, addressing social determinants of health. Assess needs, develop individualized plans, coordinate referrals, perform crisis intervention and de-escalation, document care in EMR, participate in interdisciplinary teams, and connect patients to community resources to improve health outcomes.

Provide direct patient care and medical-assistant-level procedures under RN/provider direction: rooming, vitals, specimen collection, point-of-care testing, EKGs, medication and vaccine administration, minor procedure support, charting in Epic, patient education, clinic support, quality improvement, and occasional clinic coverage or medication delivery.

Provide direct patient care and advanced medical assistant duties within a primary care clinic: rooming, vitals, point-of-care testing, medication and vaccine administration, minor procedure assistance, specimen collection, charting in Epic, patient education, care coordination, and quality improvement support. Acts as clinical resource for MAs and may float between clinics.

Manage end-to-end contract lifecycle for a California FQHC: draft, review, negotiate, and finalize contracts to ensure compliance with federal and state regulations. Support claims management, coordinate with HR and external counsel, advise stakeholders on risks, and maintain regulatory knowledge related to healthcare operations. Oversee immigration/visa coordination and use contract management tools.

Oversee daily billing department operations, ensure accurate claims and timely collections, perform audits and quality control, monitor A/R and performance metrics, manage staffing and training, and coordinate with revenue cycle leadership to improve processes and compliance.

Senior operational leader accountable for safe, compliant, and financially sustainable daily operations of a health center. Oversees staffing, scheduling, onboarding, performance management, budgeting, regulatory compliance, risk management, and facility systems. Partners with clinical and central leadership to improve access, quality, and workflows, leads change and quality improvement, and represents the organization in the community.

Provide in-clinic Epic/EHR support to clinical teams: troubleshoot issues, coach and train staff, coordinate upgrades and trainings, attend meetings as Epic expert, communicate EHR changes, assist with admin tasks and special projects to optimize clinical workflows.

Lead coding compliance and clinical documentation improvement programs; supervise coders and charge review staff; analyze coding and billing trends; develop performance metrics; collaborate with finance, revenue cycle, and clinical leadership; manage audits, denials, training, and system/process improvements to optimize reimbursement and reduce revenue leakage.