Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access
FeCHC Ferndale Community Health CenterThe Lab Assistant II at Open Door Community Health Centers (ODCHC) performs routine laboratory tasks related to processing whole blood and blood components, capillary blood collection, back office testing, microscopy, results entry, and other related tasks as assigned. This position requires a certified phlebotomy technician (CPT I or CPT II), LVN, or a Certified Medical Assistant.Compensation Range:
$27.00-$31.20All new hires will begin at the base wage of this position.
Hmong and Spanish speakers who successfully pass a language exam will receive a minimum additional .75 hourly differential to their wage.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Venipuncture.
- Completes necessary referral forms and processes specimens collected in the clinic for submission to reference lab for testing, including appropriate storage of the specimens until pick-up.
- Processes and examines microscopic urinalyses, wet-mount slide preparations and stains.
- Keeps accurate, complete, and appropriate records of all specimens handled in the lab.
- Logs and distributes incoming reports.
- Performs quality control testing at specified intervals.
- Performs general housekeeping in lab.
- Attends lab and clinical staff meetings as requested.
- Performs in-house tests.
- Uses the Electronic Medical Records (EMR), EPIC, to enter results, follow up on overdue results, and respond to messages related to patient care.
- Correctly bills various payers.
- Maintains inventory and orders supplies for the lab.
- Instructs patients for collection of stool or urine.
- Participates in split sample analysis.
- Completion of quizzes and/or skills checklists to document competency.
- Saturday lab rotation (when applicable).
- Other duties and responsibilities as designated by supervisor.
QUALIFICATIONS AND EXPECTATIONS:
- Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
- Ability to work as a member of a team and independently as needed.
- Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
- Ability to write routine reports and correspondence.
- Ability to accurately enter patient results on the lab worksheet and in the Electronic Medical Records (EMR).
- Ability to read, analyze, and interpret moderately complex documents.
- Ability to effectively represent ODCHC’s interests in the community and maintain effective working relationships among co-workers, public, private, and professional groups.
- Strong computer skills with specific aptitude in Microsoft Office Suite and/or Electronic Medical Records (EMR).
- Adheres to ODCHC’s policies and procedures.
EDUCATION AND EXPERIENCE:
- High school diploma or GED.
- Three to six months of experience in a similar role; or an equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS:
- Current CPR certification.
- Ability to maintain a current license a Certified Phlebotomy Technician (CPT I or CPT II), Licensed Vocational Nurse, or a Certified Medical Assistant.
SUPERVISORY RESPONSIBILITIES: None.
SUPERVISION AND SUPPORT: The Lab Assistant II reports directly to the Lab Manager and is an integral member of the Lab team. The Lab Assistant I is administratively supervised by the Administrative Site Director of their site location.
PHYSICAL REQUIREMENTS: The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions.
- Ability to communicate via telephone, video, and/or in-person.
- Vision adequate to read documents, computer screens, forms.
- Ability to remain stationary for extended periods.
- Ability to lift, carry, or otherwise move up to 25 pounds.
- Ability to use keyboard and view computer screens for extended periods.
- Ability to travel locally and long-distance as needed.
- Ability to move around offices and clinics as needed.
Skills Required
- High school diploma or GED
- Three to six months of experience in a similar role, or equivalent education and experience
- Current CPR certification
- Current Certified Phlebotomy Technician CPT I or CPT II license, Licensed Vocational Nurse license, or Certified Medical Assistant certification
- Strong interpersonal and professional relationship-building skills
- Ability to work independently and as part of a team
- Ability to handle difficult or confrontational situations calmly and equitably
- Ability to write routine reports and correspondence
- Accurate patient result entry on laboratory worksheets and in EMR systems
- Ability to read, analyze, and interpret moderately complex documents
- Strong computer skills, including Microsoft Office Suite and/or EMR systems
- Ability to lift, carry, or otherwise move up to 25 pounds
- Ability to travel locally and long-distance as needed
What We Do
Open Door Community Health Centers is an independent nonprofit Federally Qualified Health Center serving rural and underserved Northern California communities. Founded to address inadequate access to quality care, it delivers coordinated, patient-centered medical, dental, and behavioral-health services, supported by care teams and access assistance. Its mission promotes social justice and human dignity while improving the health and well-being of patients, staff, and community.
