Teams at Open Door Community Health Centers

Provides routine administrative and clerical support, including scheduling meetings, maintaining paper and digital files, answering phones, managing office supplies, maintaining shared spaces, entering data, preparing forms, and drafting basic communications. Supports administrative staff, prioritizes multiple deadlines, works independently or collaboratively, and may travel locally or long-distance as needed.

Performs venipuncture, specimen processing, microscopy, in-house testing, quality control, results entry, billing, inventory management, and patient collection instruction. Maintains laboratory records, processes referrals, distributes reports, performs housekeeping, and uses EPIC to document and follow up on patient results. Requires a current CPT I or II, LVN, or Certified Medical Assistant credential, plus CPR certification.

Welcomes and checks in patients, schedules appointments, answers questions, routes calls and clinical requests, and supports patient flow. Processes check-out, payments, insurance information, forms, charts, and electronic records accurately. Provides compassionate service, uses de-escalation and triage tools after training, maintains supplies and a clean waiting area, and collaborates with clinical staff while following organizational policies.