Jobs at OPAL-RT TECHNOLOGIES, Inc.

Own the HYPERSIM product vision, roadmap, backlog, requirements, prioritization, releases, quality, and user experience. Translate market needs into feasible product decisions while coordinating R&D, QA, solution management, marketing, sales, services, and operations. Provide technical support for strategic customers, monitor product performance and reliability, define testing standards, and drive continuous improvement. The role requires deep knowledge of energy systems simulation, real-time or embedded environments, complex software and hardware architectures, and strong French-English communication.

Leads technical support operations across the APAC region, coordinating China-based support teams with Montreal headquarters. Responsibilities include managing escalations, delivery and commissioning planning, team hiring and performance, training, process improvement, Jira-based performance tracking, customer troubleshooting, RMAs, knowledge-base development, and reporting issues to R&D. The role also provides internal and customer support for OPAL-RT platforms unavailable in China and requires frequent cross-functional and international communication.

Leads OPAL-RT’s China technical support division across the APAC region. Supervises support leaders, manages staffing, skills, training, KPIs, escalations, customer relationships, reporting, and continuous process improvement. The role coordinates with global support teams and strategic clients, prioritizes technical issues, develops action plans, and ensures high-quality support for real-time simulation hardware and software customers.

Leads product integration for power electronics modeling and simulation features, solvers, documentation, example models, and CI pipelines. Participates in electrical circuit modeling and validation for customer projects, maintains the product roadmap, supports product updates, analyzes test failures, and collaborates with software development, sales, and marketing teams.

Provides technical support for electronic products and software, commissions and integrates systems for customers, conducts customer training, and performs internal testing. The role supports customers across Latin America and requires strong problem-solving, communication, and customer service skills. It is approximately 85% remote with around 15% travel. Candidates need an electrical engineering degree, relevant experience, MATLAB/Simulink knowledge, and fluent English plus Spanish and/or Portuguese.

Develops new business and expands existing customer relationships across Japan, Korea, Vietnam, Thailand, and Singapore. Manages distributors, system integrators, and partners; identifies new channel opportunities; conducts prospecting and cold calls; prepares technical-commercial proposals; presents and demonstrates products; attends industry events; and supports Japanese marketing documentation. Requires fluent Japanese and English, engineering education, approximately five years of business development experience, and knowledge of high-technology or engineering markets.

Supports technical pre-sales, customer evaluations, complex proposals, and customized integration projects. Develops product demonstrations and presentation materials, leads technical discussions, documents customer meetings, and gathers requirements from customers and internal R&D and integration teams. The role serves energy, power electronics, renewable energy, aerospace, automotive, and simulation customers, requiring strong technical communication, engineering knowledge, and up to 20% travel.

Develop and execute power electronics engineering and R&D projects focused on real-time simulation. Support technical, sales, and business development teams; mentor engineers; validate pre-release products; and publish technical papers. The role requires advanced expertise in power electronics modeling, numerical methods, simulation tools, MATLAB, Simulink, testing, and hardware-in-the-loop applications.

Lead power electronics simulation R&D projects, support technical and sales teams, mentor engineers, validate simulation tools, and publish technical papers. The role requires deep expertise in real-time power electronics simulation, modeling, numerical methods, FPGA implementation, MATLAB, Simulink, and related tools. Candidates will also contribute to hardware-in-the-loop testing, technical documentation, problem solving, and customer-facing technical communication.

Develop and maintain low-level software drivers, communication protocols, CPU-FPGA interfaces, and graphical configuration interfaces for RT-LAB and HYPERSIM. Responsibilities include implementing and validating board drivers, integrating third-party hardware, improving performance, testing, documenting, reviewing code, and supporting customers. The role requires C/C++ development on Linux and POSIX, with experience in real-time systems, networking, multithreading, FPGA concepts, and PCIe considered valuable.

Develop and maintain internal build-system and software-packaging tools within the DevOps team. Improve compilation chains, dependency management, CI/CD integration, build reliability, performance, and reproducibility across Windows and Linux environments. Diagnose complex issues involving builds, compilers, dependencies, and development environments while collaborating with architecture and multiple R&D teams. The role requires strong autonomy, technical investigation skills, and effective cross-functional communication.

Develop and maintain automated tests in a continuous integration environment for electronic board drivers and communication protocols. Reproduce, analyze, and document hardware and software issues; monitor and stabilize test reliability; and improve testing tools and infrastructure. The role involves hands-on hardware work, including board installation, processor replacement, and oscilloscope-based electrical measurements, alongside collaboration with development teams.

Develop and maintain automated regression tests for real-time simulation software. Build CI/CD and QA infrastructure, validate software releases, create Python and MATLAB automation tools, investigate failures, assess simulation accuracy and performance, document validation results, and collaborate with development teams to improve quality and release processes.

Automate existing and new-product production tests, design and deploy test stations, document procedures, collaborate with R&D on test requirements, train production teams, and improve testing and validation methods. The role also supports digital transformation, business intelligence, and manufacturing system implementation projects.

Support execution of unit and system integration tests, design test scenarios and procedures, analyze and track anomalies, maintain test environments, support technicians, and contribute to test automation and test-bench development.

Design and integrate electrical/electronic test solutions combining OPAL-RT and third-party products. Develop MATLAB/Simulink and VeriStand/LabVIEW models, generate embedded FPGA code, produce technical documentation and BOMs, support assembly, run factory acceptance tests, debug systems, and install/support systems at customer sites worldwide.