Jobs at Ontinue

Own the roadmap and continuous improvement of Ontinue’s AI-powered MXDR service. Translate customer, market, and technical feedback into product requirements, user stories, priorities, and service improvements. Collaborate with Product, Sales, Engineering, Security Operations, Customer Success, and customers. Lead requirements engineering, support customer conversations, create technical documentation and workflows, contribute to go-to-market activities, and monitor cybersecurity, MDR, SOC, Microsoft Security, and AI trends.

Lead technical strategy for complex cybersecurity sales opportunities across Austria and DACH. Advise CISOs and security leaders, assess security postures, conduct workshops, deliver Microsoft security demonstrations, shape architectures, defend RFPs, and connect Defender and Sentinel capabilities to business outcomes. The role also supports partners, collaborates with sales and delivery teams, and ensures successful customer handovers.

Manage day-to-day operations of the Zurich office on a 60% part-time basis. Responsibilities include site management, vendor and workplace-service coordination, office-supply oversight, event support, leadership-visit preparation, and maintaining a welcoming workplace experience. The role requires on-site availability during agreed working days, strong organization, communication, adaptability, and proficiency with Microsoft Office and standard business tools.

Design, develop, and maintain Python-based SOC automation workflows for alert triage, investigation, enrichment, incident handling, and response. Build reliable Temporal.io workflows and integrations with Microsoft Sentinel, Defender, REST APIs, databases, and threat intelligence systems. Develop KQL queries, translate SOC requirements into technical solutions, and improve automation scalability, observability, reliability, and analyst efficiency while collaborating with Cyber Defenders and cross-functional engineering teams.

Provide proactive executive assistance to the CEO and C-level team by managing complex calendars, communications, international travel, expenses, events, workshops, and board meeting logistics. Serve as a trusted gatekeeper and partner, anticipate leadership needs, handle confidential information, coordinate internal and external stakeholders, and respond flexibly to changing priorities, including occasional needs outside standard business hours.

Advise customers throughout the cybersecurity service lifecycle, supporting onboarding, security posture improvement, threat mitigation, and operational resilience. Use Azure, Microsoft Sentinel, KQL, Microsoft Defender, and related Microsoft security technologies to provide tailored recommendations. Build trusted customer relationships, translate complex security concepts into actionable guidance, monitor attacker tradecraft, and identify opportunities to strengthen defenses. Incident response, threat hunting, scripting, and managed security services experience are preferred.

Design, deploy, and operate secure, highly available Azure infrastructure using IaC and automation. Build CI/CD pipelines, scripting, containerized solutions, and AI-enabled automations. Administer Atlassian Cloud and Entra ID, enforce cloud security best practices, monitor performance/costs, lead migrations, troubleshoot complex platform issues, mentor engineers, and support Global IT and Security initiatives.

Act as a trusted security advisor to customers across the service lifecycle: onboard, provide technical guidance, align Ontinue capabilities to customer environments, recommend Microsoft security solutions, identify defense improvements, and help customers adopt and optimize security operations.

Customer-facing cybersecurity advisor for Ontinue's MXDR service, guiding onboarding and the service lifecycle. Translate complex security concepts into actionable guidance, align Microsoft security tools to customer environments, proactively identify risks, recommend hardening and improvements, build trusted relationships, and help customers realize value from the platform.

Act as a trusted security advisor for customers across onboarding and service lifecycle. Provide expert guidance on Microsoft security stack (Azure, Sentinel, Defender), translate complex security concepts into actionable recommendations, identify risks, and improve security posture. Build customer relationships, proactively recommend improvements, and stay current on attacker tradecraft and best practices to maximize value from Ontinue's MXDR platform.

Perform end-to-end detection and response in a 24/7 SOC, investigate threats across identity, endpoint, network and cloud, mentor junior analysts, lead shifts, improve processes and automation, and collaborate with internal teams and customers.